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“Amazing experience not to be missed”

Volcano Life Experience
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Mt Teide Stargazing Experience in Tenerife
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Useful Information: Bathroom facilities
Reviewed November 12, 2017 via mobile

We booked a trip online to volcano teide including cable car through attraction tix. It lasted around 7 hours and was an altogether amazing experience! Picked up promptly from our hotel, tour guide was fun and knowledgeable. There were a number of stops along the way to view different areas of the National Park. Arrived at the volcano and guide got the cable car tickets so no waiting around. Once at the top of the volcano we had over 2 hours to look around this was a good amount of time as there is a number of walks which are quite rocky and very enjoyable with amazing views; impossible to get bored and a good amount of time!
Whole trip was amazing a once in a life time experience. Once at the top of the volcano it was very warm above the clouds however the National Park itself when in the cloud layer was freezing. Tip wear trousers and bring a coat. Would definitely recommend this trip and the trip company to anyway. Was 60pound including cable car and this was a whole day trip well worth it for the guides knowledge and the ease of the trip.

Date of experience: November 2017
2  Thank kay543
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"the bus"
in 13 reviews
"cable car"
in 52 reviews
"in advance"
in 7 reviews
"observatory tour"
in 4 reviews
"hot chocolate"
in 4 reviews
"amazing experience"
in 5 reviews
"weather conditions"
in 3 reviews
"watch the sunset"
in 4 reviews
in 4 reviews
"soft drinks"
in 2 reviews
"would highly recommend this tour"
in 2 reviews
"sun setting"
in 2 reviews
"freezing temperatures"
in 2 reviews
"long trip"
in 2 reviews
"high winds"
in 2 reviews
"different languages"
in 2 reviews
"bring a jacket"
in 2 reviews

23 - 27 of 378 reviews

Reviewed October 12, 2017

Trip didn't start well with the minibus being half an hour late to pick us up and being told cable car was cancelled due to high winds (the wind is always strong in Tenerife and certainly always on top of Mount Teide). Instead we spent an hour wandering round the observatory, only seeing one telescope and no pictures of what it was seeing.

Then we went to watch the sunset, from the observatory rather than the viewing gallery promised, again disappointing as it is not the sun setting at all but just going behind the volcano. For a real sunset get to Playa De Las Americas, eat on promenade at Meat Flavour Farmer, the sun sets over the sea as you eat!!!!

Then we drove to cable car station for dinner prepared by 2 Michelin starred chef, was looking forward to it. What we actually got was a stand up buffet, where waiters brought nice but limited amount of finger food. Although the red wine was very good. Again disappointing.

Then we went outside and looked through telescopes at stars, saw Saturn and various other things, nice but overall a very expensive night, which promised a romantic afternoon and evening but left us both feeling disappointed and a little mislead!!!

Date of experience: October 2017
Thank Justin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2017 via mobile

68€ is what I paid for Volcano Teide experience. When I want to the tourist office they told me that the excursion during from 11 a.m. until 4 a.m.
When we arrived at the cable car station our good guide told us the time we had to meet to come back: 13:50!!! We took the cable car at 13:15. I spent just 15 minutes to the place I was dreaming with: NO WAY!

Upset. Very upset that I'm going to write also in italian and spanish.

68€ per stare 15 minuti sul bellissimo Vulcano Teide. Una porcheria. Se mi avessero almeno avvisato,avrei scelto in altra opzione. MAI PIÙ con Teide Volcano experience.

NUNCA MAS. Solo 15 minutos en el Teide me costarono 68€... no puede ser!!! Si me hubieran explicado bien como era de verdad no me hubiera ido. Me siento engañado!

Date of experience: September 2017
Thank danielelitaliano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2017 via mobile

This review is about the "Volcano Life Experience" only and does NOT include the wonderful national park or the great visitor center that is run by another organisation.

The cable car takes you up to Teide in about ten minutes (27€). The view up there is great, but you have to take the cable car down again after only one hour.

The audio guide (4€) gives only very little information and some of the tracks are missing. Therefore, we asked the staff to check it out, so future visitors will not encounter the same problem. The answer we got was a rather unpolite "You will get your money back within two days", repeated several times to shut us up. But there was no interest at all in solving the problem itself.

I have never encountered such unfriendly staff, that cares so little about the quality of their service.

Date of experience: September 2017
2  Thank Julia X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 8, 2017 via mobile

I appreciate this would have been an amazing experience. Our tour rep Fernandez did an amazing job as he dealt with lots of disheartened customers including ourselves as we had booked it for our wedding anniversary present to ourselves. But sadly the calima (desert sand) was in for the night and spoilt the sunset and stars experience. Fernandez did an amazing job with the 5 stars that shone through, Pluto, Saturn, moon, Polaris and one more forgot the name.

If doing the trip All I can advise that you can find the calima weather report and if dense as last night not book or be sadly appointed.

Also the reviews on this site are very mixed for the different trips offered so be careful which trip is which when reading under this title, as lots of people thought they were going up the cable car too. Which our trip did not do. ( we knew this)

Photo below taken at sunset spot! Less than 2 miles from Teide car cable car with calima well and truely in.

Good food, plenty of it but no choice available as feeding 3 coaches at once. If last coach to arrive feels very rushed. ( sadly that was us) and meet some lovely people.

Hot chocolate and cava stop as last of 3 coaches to arrive, the place had run out of hot chocolate and/cava.

Would I book again - maybe if I could not drive! But at present We Feel We could do this trip with a picnic, car and star app like others had done around us....

Date of experience: August 2017
Thank Jan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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