This review is about the "Volcano Life Experience" only and does NOT include the wonderful national park or the great visitor center that is run by another organisation.
The cable car takes you up to Teide in about ten minutes (27€). The view up there is great, but you have to take the cable car down again after only one hour.
The audio guide (4€) gives only very little information and some of the tracks are missing. Therefore, we asked the staff to check it out, so future visitors will not encounter the same problem. The answer we got was a rather unpolite "You will get your money back within two days", repeated several times to shut us up. But there was no interest at all in solving the problem itself.
I have never encountered such unfriendly staff, that cares so little about the quality of their service.
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