i stayed in kotelnica last summer along with my best friend and 2 small children. the hotel itself is very pretty with it's balconies and colourful flowers in every window.
the rooms are clean and comfortable. the breakfast is good and so is the dinner if you have a chance to make it on time to eat it (they finish serving @ 5.30 pm ;-)
our stayed was completely ruined by it's rude and unhelpful staff members who made us feel unwelcome from the moment we stepped through the door.
with the owners mother making unpleasant comments regarding other guests during the breakfast service along with overfamiliar bartender and kitchen staff seating on the dining room tables during their breaks.the staff had no uniforms so we were never sure who was at work and who was a guest. the spectrum of clothing was huge from tiny little tops revealing pierced belly buttons to shorts with high heels (?)
on the top of all this the hotel was dead and i mean it. no meals served after 5.30 and nobody to serve you a drink when needed.never again!!!
i am really uspet that we have not moved to next door pensjonat bania which served the most amazing food and was well equiped for people with children. avoid!
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