Me and my family stayed in the hotel last july for 2nights. We booked 3 rooms a month before. The hotel looks modern and beautiful on the photos but in reality the hotel was mess up..the carpet is full of dirt and smell like a molds.. I was so disappointed when i enter the room there's a towel right by the door entrance and its completely wet the water was dripping from the ceiling. i was surprised because we book the hotel in advance that stuff should be fix before the guess arrive. went back to the reception with my 2 yr old son to request for another room but the receptionist told me the hotel was fully book..The lady was so arrogant that she didnt even bother to apologize. She said, will let you know tomorrow if there's a vailable room... Excellent trip advisor review on the desk of the hotel should be remove...the service was awful. The next day i ask them if there's available room that me and my son could transfer..surprisingly the lady told me..We dont have it right now..If you want we can transfer you to our hotel which is different location..I Told her..Do you think its convenient for me to move to another location with my 2yr old son? staff is so rude that dont even bother to say sorry to the customer. eventually there 's a nice guy in the reception who help me....I dont recommend this hotel.
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- Also Known As:
- Hotel Antony Palace
- Antony Palace Marcon
- Antony Palace Hotel Province Of Venice/Marcon, Italy