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“Awful customer service” 1 of 5 bubbles
Review of Camping Le Balcon de la Baie

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Camping Le Balcon de la Baie
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Awful customer service”
1 of 5 bubbles Reviewed September 6, 2013

We were looking to book a campsite in the area as a stop-off point for one night and day, before moving on to St. Malo. Unfortunately because of our ferry times and schedule we knew we would have to arrive quite late to the campsite and so needed to enquire as to whether there was a system in place so that we could arrive around midnight and then pay the next morning.

The frankly RUDE response that we received back from this campsite was surprising, stating that of course they wouldn't be waking up to let us in and continuing to berate us for having the gall to ask.
Obviously, most campsites have a system, gate, guard or otherwise in place for late arrivals but this is far too much of an inconvenience for Camping le balcon de la baie.
It was the indignant and unhelpful response that made us look elsewhere and immediately find friendly and accommodating customer service at competing sites in the area.

DO NOT GO HERE if you enjoy human decency and friendly owners.

  • Stayed September 2013, traveled as a couple
    • 1 of 5 bubbles
      Service
Helpful?
Thank Tourope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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43 reviews from our community

Traveler rating
    24
    12
    4
    1
    2
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19
15
2
Business
0
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 24, 2013

We spent a glorious week at this campsite. Everything was so lovely. The owners were helpful, kind and always happy to help (even though their first baby was born in the week we stayed!). The site has a lovely atmosphere - a good mix of children and families, couples etc. The pool is a real treat. Facilities good especially the showers! I'd happily recommend this campsite. Great location too for cycling of all abilities. Tour De France week and it was a perfect location. We will be back soon!

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bookwormxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Camping Le Balcon de la Baie

Property: Camping Le Balcon de la Baie
Address: Le Verger, 35120 Saint Marcan, France
Location: France > Brittany > Ille-et-Vilaine > Saint Marcan
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #3 of 3 Specialty Lodging in Saint Marcan
Price Range (Based on Average Rates): $
Number of rooms: 15
Official Description (provided by the hotel):
Quiet and charm little camp. Swimming pools with jacuzzi, playground,boulodrome, TV room and game room in summer. Pitches with view on the Mont Saint Michel's bay. Possibility to rent mobil-home which are spacious and recent. ... more   less 
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