This is a new resort on Pattaya Beach. The rooms themselves are large and set up well. The bathrooms are granite, large and nice. The windows have large gaps around them so mosquitos get in. The mirror in the bath is so low that you cannot use it to shave. The daily cleaning consists of pulling up the covers on the bed and emptying the trash can. They do not change the towels as they do not have enough. The breakfast is so bad, we started eating out despite the fact that breakfast was included. When one of our party asked the manager for a new towel as hers was several days old, she was told that she used too many towels. One of our rooms had not hot water the entire stay and the manager did not get it fixed. The manager griped that we didn't eat dinner at the resort (despite the fact that the resort is not on the beach and our experience with breakfast was dreadful). The manager also really applied hard pressure to sell us on a boat tour around the islands that would have cost $333. We ended up taking a trip for $45 (I grant you it was on a longtail boat, not as comfortable as a speedboat).
This resort is a shame. Despite its location back off the beach, it could be a terrific place. They need to get a management team...This is a new resort on Pattaya Beach. The rooms themselves are large and set up well. The bathrooms are granite, large and nice. The windows have large gaps around them so mosquitos get in. The mirror in the bath is so low that you cannot use it to shave. The daily cleaning consists of pulling up the covers on the bed and emptying the trash can. They do not change the towels as they do not have enough. The breakfast is so bad, we started eating out despite the fact that breakfast was included. When one of our party asked the manager for a new towel as hers was several days old, she was told that she used too many towels. One of our rooms had not hot water the entire stay and the manager did not get it fixed. The manager griped that we didn't eat dinner at the resort (despite the fact that the resort is not on the beach and our experience with breakfast was dreadful). The manager also really applied hard pressure to sell us on a boat tour around the islands that would have cost $333. We ended up taking a trip for $45 (I grant you it was on a longtail boat, not as comfortable as a speedboat).
This resort is a shame. Despite its location back off the beach, it could be a terrific place. They need to get a management team in who wants repeat customers.More
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