I had always had a fine experience here until this visit. When we arrived at the outdoor terrace we were ignored as young servers walk back and forth in front of us. We finally had to ask if we should seat ourselves but were told to wait. The servers on this day were all 17-25 yrs old approximately. The menu was limiting and when we ordered our Willow Burgers we were served burgers that were dull and there was NO QUESTION they were pre packaged frozen burgers. Tasteless. For $12 this is unacceptable.This was the first time I was taking my husband and I was terribly embarassed. After eating we wanted to take out drinks down onto the grass area that overlooked the water. We were told," no problem as long as you pay your bill first" but then WE had to approach the cash register at the outdoor bar and request our bill becuase the server did not offer to get it for us. There was NO service on the grass area at all even though there were 20+ clients seated down there, all with empty glasses. This place has gone way down hill, with frozen food being served and no professional waiters, terrible service, just a really big disappointment. I will not be returning again.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.