We treated our boys for passing their taekwondo grading but we weren’t treated.
Pizzas were ordered on line at 4:05 pm to be collected at 5:30, so there was nearly one and half hours to get this right.
There were three pizzas, two large and one small. Having checked on line the pizzas were meant to be in the oven and were cooking. I drove round and explained that we had ordered and were picking up.
I watched for a few minutes as the boxes of cooked pizza were searched but our pizza was found. Having been asked to take a seat I then had to wait another 20 minutes for the pizzas to be made and cooked.
Finally when they were ready I was handed them with just, sorry about that.
We then had words where the store refused to refund me any money and would only give a credit.
I will have to use them again to use the credit and who knows how long that will take.
Beware, I don’t believe this is an isolated case having now spoken to an ex employee it happens all the time.