This gets an "excellent" because of the location, food and staff despite no hot water in our room they bent over backwards to get it fixed. Receptionist, Karem, is wonderful. Nothing is too much trouble and she speaks excellent English.We were the only guests the first night but even when they were full the second night the service was extremely good. See under Room tips for details of rooms. We were asked to fill in our dinner order in advance but they were very relaxed about this. Choice of 4 starters, 4 mains and 4 puddings. We are on a Breakfast and Dinner basis. Premium wines are extra. Food was very good. Both fish and meat on the menu. Breakfast was brought to our room/terrace depending on weather. It was cold on the second day.James, who runs the dining room, is great fun and very efficient.
We had a private tour of the Matetic Winery [about 15 minutes away from hotel] -very good, interesting, extremely modern. Tasted various of their wines and thought their EQ wines the nicest. We followed this by a tour of another winery Casa Del Bosque where we had a very good lunch and tasted excellent wines.[this was suggested, organised by Matetic receptionist]. Taxi there and back.
Internet works at Casa Matetic just about. You may need to go into Reception to get a good signal. Nice to sit in the sitting room with log fire and a pre-dinner drink.Swimming pool rather too cold! Gardens are lovely to walk around.
The only "downside" was the lack of privacy in that if other guests/visitors walk around they can suddenly be on "your" terrace and looking into your room.
- Official Description (provided by the hotel):
- The Casona Matetic Hotel was built in the early 1900s and is characteristic of the traditional Chilean countryside of the time. In 2004 it was renovated and elegantly decorated by renowned designer and architect Max Cumming.It offers seven spacious rooms fitted with either a king size bed or two single beds, central heating, an en-suite bathroom, and a private terrace. It has a meeting hall for up to 45 people, a pool table, a fireplace and an honesty bar. You can also relax in our lovely outdoor swimming pool, which overlooks the beautiful gardens and vineyards.Our CuisineThe Casona offers its own cuisine a that is characterized by the use of organic products, many of which are grown in the Rosario Valley. ... more less
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