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1 - 6 of 151 reviews
Reviewed November 16, 2015

Large room with nice view offset by very spotted carpeting. Stayed 3 nights and should have insisted on room with newer carpet, which we saw the morning we left. Lunch expensive and mediocre but with view of sea. Location about 1.5 miles from town, train station. That said, one morning when we didn't allow enough time for a taxi to make our train to Imari, a hotel manager jumped in the hotel van and drove us, saving us a 3 hour wait for the next train. Hotel used by large groups, tours.

Room tip: Request corner room, upper floor and insist on good carpet.
Date of stay: November 2015
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank Catbird28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2015 via mobile

I stayed here as a parent/chaperone for a sailing event with 20+ kids. I do not speak Japanese and the hotel did their best to accommodate our needs. I was very impressed by the manager Mr. Suzuki as my daughter has a severe nut allergy and he personally spoke to the chefs in each of the hotels restaurants to ensure her safety. He was available all the time if we had any questions and was very attentive and helpful when one of the kids was injured and needed medical attention.
The views of the beach and the Karastu Castle were beautiful.

Date of stay: August 2015
Trip type: Traveled with family
2  Thank 302ec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2015

Overall an enjoyable stay here. Rooms were good enough, location was fine, next to convenient store and within walking distance to the beach. Food was above average for hotel buffets but not amazing. The one semi-complaint I have is with hotel staff (or perhaps kitchen only?) not being flexible. We had made plans to have both breakfast and dinner at the hotel but one person had a gluten allergy (not just a diet but a legit allergy). We wanted to eat at the hotel but were told that they couldn't meet the requests and wouldn't prepare something for him. They were kind enough to refund the cost of all dinner and it turned out fine as we found some good food in Karatsu for dinner, but still, first time I was told nothing could be done for an allergy. Everything else was was good here though!

Date of stay: May 2015
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
1  Thank JapanPhotoGuide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2015

Upon first impressions the hotel from the outside looks fresh and rejuvenated but arriving in the lobby you are transferred back to the 1960s. The lobby is large and bright but dated as are the rooms.
We booked a suite for our stay and the room was massive(68sq/m) with an adjoining tatami room. Large windows that open make the room bright. While tired and dated we only paid Y 210. A bargain for sure given the space.
Bathroom amenities as well as towels and bath robes are plentiful. Wifi is now available throughout the hotel.
The hotel is located across from the seaside and close to Karatsu castle and the Pine forest. The town is very walkable and hotel staff, while limited English, are very friendly.
We would certainly stay here again but only in a suite room.

Room tip: book a suite, affordable and spacious
Date of stay: March 2015
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank T0banker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2015

The few ryokans in Karatsu were full the busy Christmas weekend, and so was the largest hotel - the Karatsu Seaside, so I settled for the other big hotel, the Karatsu Royal Hotel, which is just across the road from the Karatsu Seaside.

The hotel is large but clearly pretty old, with dated rooms that looked really tired. I booked a semi-Western room with a sea view.

Can't say much about the facilities as we didn't feel compelled to eat at the restaurant nor try the onsen. I recall there was no WiFi in the rooms either. We did walk across to the Karatsu Seaside for coffee at their beach facing café, and that hotel is clearly a little more luxe.

Date of stay: December 2014
  • Trip type: Traveled with friends
    • Location
    • Cleanliness
    • Service
1  Thank Beverly G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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