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“All expectations exceeded”

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Ryukyu Onsen Senagajima Hotel
Certificate of Excellence
Reviewed October 7, 2013

Booked an airport-facing double room through Rakuten for stay from Sept 30th to Oct 2nd.

We arrived hotel at around 14:30, about 30 minutes ahead of the normal check-in time. There are plenty of parking spaces available just outside of hotel entrance and are free of charge. As soon as we took our bags out from the trunk a hotel staff approached us with a trolley and offered to take the bags for us. A very nice touch as this is not common practice in Japan.

Check-in was quick and we were in our room in no time. Our room, #416, comes with a balcony (I believe this is standard for all rooms in this hotel) and has double sound-proofing slide doors. The room was airy and absolutely spotless. Size was more than adequate for the two of us.

We plan to watch and photograph airplanes - hence the choice of airport facing room. When runway 36 is in use, planes approach and land right in front of us. For those who do not fancy airplanes the ocean facing rooms offer great views of the setting sun.

In-room wired Internet is free of charge - WiFi is not available, which is not a problem as we always travel with a portable WiFi-router. There are also two computers in the lobby for guests' use.

Tickets for the in-hotel onsen (hot bath) were included in our package and offered unlimited use of the facility up till 10am on the check-out date. Regular admittance is JPY1,200 per use. A special addition is the "Salt Sauna" and is a must try! All in all, a very nice and relaxing onsen experience.

Breakfast was not overly extensive, but again was more than adequate to get your day going. Free shuttle to the airport is also available and must be individually reserved with the front desk the day before. We did not use the shuttle as you'll really need a car to explore the area.

Upon check out the front desk staff walked us all the way out to the parking - and stayed until we lost sight of her in the rear mirror.

An excellent stay and we'll definitely return if we do come back for another visit.

  • Stayed: October 2013, traveled as a couple
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5  Thank Edwin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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58 - 64 of 498 reviews

Reviewed June 23, 2013

We booked and prepaid for a Double King Bed Room through Japanican website. We arrived the hotel about 9pm on 21 Jun, no greeting from any hotel staff, no one assist with luggage. We approached the reception, a manager (in black suit) was working with the computer and not even had a look at us. Finally, after he completed his work, he looked at us with no smile no greeting, and not even asked anything. So I took out my passport and told him that we are coming to check in, he just said 'your name please!'. Very arrogant manner.

After checked in to room, we found that we were assigned a Single Room with only one set of amenities. Was it a human error or the hotel was trying to cheat the overseas customer? anyway, I had lodged a complain to that so call Manager and "request" to change to a Twin Room since he only suggested to send another set of amenities to the room.

Comparing the service standard and hardware provided by the JAL Private Resort Okuma and Kafuu Resort Fuchaku that we stayed during this trip, the rate that Ryukyu Onsen Senagajima charged is really not worth the money. NOT RECOMMENDED.

Stayed: June 2013, traveled as a couple
15  Thank Otto P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 6 days ago
Google Translation

Room Tip: 好みによりますね、飛行機好きならエアポートビューも良いです。意外と音も気にならない程度で熟睡出来ました。
  • Stayed: April 2017, traveled with family
    • Location
    • Sleep Quality
    • Service
Thank Kazuya T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
琉球温泉瀬長島ホテル, フロント オフィス マネージャー at Ryukyu Onsen Senagajima Hotel, responded to this reviewResponded 4 days ago
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Reviewed 6 days ago
Google Translation

Room Tip: 空港側北の棟が飛行機が良く見えます。
  • Stayed: September 2017, traveled with family
    • Value
    • Location
    • Service
Thank ushe102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
琉球温泉瀬長島ホテル, フロント オフィス マネージャー at Ryukyu Onsen Senagajima Hotel, responded to this reviewResponded 4 days ago
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Reviewed 1 week ago
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  • Stayed: August 2017, traveled with family
    • Value
    • Sleep Quality
    • Service
1  Thank 776nao70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
琉球温泉瀬長島ホテル, フロント オフィス マネージャー at Ryukyu Onsen Senagajima Hotel, responded to this reviewResponded 4 days ago
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Reviewed 2 weeks ago
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Room Tip: 2人旅ならツインルーム、1人旅ならダブルルーム
  • Stayed: August 2017, traveled with family
    • Value
    • Location
    • Service
1  Thank シェリーレモン
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
琉球温泉瀬長島ホテル, フロント オフィス マネージャー at Ryukyu Onsen Senagajima Hotel, responded to this reviewResponded 4 days ago
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Report response as inappropriate
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Reviewed 2 weeks ago
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  • Stayed: August 2017, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank norton88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ryukyu Onsen Senagajima Hotel

Address: 174-5 Senagajima, Tomigusuku 901-0233, Okinawa Prefecture
Location: Japan > Kyushu-Okinawa > Okinawa Prefecture > Tomigusuku
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 2 Hotels / Ryokan in Tomigusuku
Price Range: $214 - $688 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ryukyu Onsen Senagajima Hotel 3.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Ryukyu Onsen Senagajima Hotel Okinawa Prefecture/Tomigusuku

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