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1 - 6 of 108 reviews
Reviewed November 30, 2018 via mobile

My best ever Ryokan experience! Came highly recommended from friends and did not disappoint. The most lovely place, people and food. This is perfection in Japan! We drove from Fukuoka airport and this is 5 minutes from downtown Yufuin.

Date of stay: December 2018
Trip type: Traveled with family
Thank kangelini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2016

This place should remain a secret. It has only 12 villas, all over 100 years old, originally located near Tokyo but moved here recently. It is western style with spacious, modern rooms with high ceilings, full amenities and your own onsen. Service was excellent in the Japanese tradition. When we arrived in our little Toyota, were were greeted by about 10 staff lined up on the driveway- a bit like in Downton Abbey :). We also had great advise from the concierge before arrival. Dinner and breakfast are included. The 10 course Kaiseki dinner was the best we've had. Each dish was beautiful prepared and presented.

Date of stay: June 2016
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
3  Thank GreenDoorSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2016 via mobile

Visited June 2015. The hot spring resort is located slightly outside the town center, but the resort provides with transport to the town if the guest requires and they will pick you up from the station if you arrive by train.

The whole resort is like a piece of art, so tastefully built with nice texture from the very old wooden furnitures. The room we reserved is a mixed style of modern and traditional with its own private hot spring which is heavenly!

The service level we talk about here is out of the world. They pay attention to every details. They even get me a birthday cake when they notice it's my birthday during my stay.

As with most of such resorts, dinner is served in your room, course by course and it was fabulously cooked with the freshest ingredients from the season.

Yes it is pricy, but it's such a wonderful experience if you want to experience the traditional ryokan. Couldn't express how much I love this zen, peaceful resort. If you want a room, it is recommended to book in advance, as they don't have many rooms like those big hotels and the demand is high.

Date of stay: July 2015
Trip type: Traveled with friends
1  Thank SILW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2016

We were able to stay at Sanso Murata for one night. We were able to get the Showa Besso. Basically, it was a huge Showa-era built house that was brought from Tohoku region. It really did seem like a waste for us since this house could have fit easily 5-6 guest, but there were only two of us. Once we arrived at the front, the staff carried our bags and parked our car for us.
The room was immaculate. Westerners may not like ryokan in general b/c they don't care for the 'old' look and smell of ryokan, but I take in every bit of it. Showa besso has its own onsen. It was nice to have the accessibility of the onsen in my own bathroom!

Dinner and breakfast was had at the main building. We had our own dedicated server who provided us dish after dish of local specialty foods. Seki-saba for example was offered on an immaculate platter.

What was most interesting was we heard from several room away a baby crying. A minute later, we saw a staff person carrying the baby in a baby bjorn trying to comfort him/her. We first thought it was a staff's kid. We don't mind kids at all. However, come to find out it was another guest's kid that the staff was trying to soothe so that the parents could have a meal in peace and quiet. Talk about service!

After dinner, we went back to the room for a soak in the onsen and then went back to the in-house bar. It was very spacious. Maybe 20-30 seats with two bartenders. Ordered some Yamazaki 18 year and Hakushu 18 year. These are some expensive Japanese whiskeys, but got to try them.

This is not a cheap place to stay, but if you want a top notch ryokan, Sanso Murata is the place to go!

Room tip: Ask if they can make you extra onigiri from any extra rice you have from dinner.
Date of stay: March 2016
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank roikiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2016

Mortgage your home and spend one night to experience the best onsen ever. The room, service and food are without doubt the best I have ever experienced. This is not a cheap Ryokan but if you can justify the expense treat yourself to real luxury. All the villas have a private onsen and offer either western beds or Japanese tatami rooms. You can select your room from the website with pricing dependent on room size and number of guests in each villa.

Date of stay: February 2016
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
1  Thank Pjacko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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