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All reviews west exit train station convenience store convenient location minute walk internet connection quiet area laundry service face mask a great stay japanese standards massage chair great hotel breakfast buffet i highly recommend this hotel till midnight stayed two nights
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Reviewed January 31, 2019 via mobile

This is my second time here. The hotel remembers that I had stayed after I booked the room. It still maintains well (not dated). It is in a quiet area and not far from the train station. It takes around 15 mins by walk to Kajo park. There is a supermarket (Maxvalue) nearby. While I check-in, the receptionist offers facial mask, bath salt, hair mask and etc. The space in the bathroom is big in the price zone (equipped with bathtub).

Date of stay: January 2019
Trip type: Traveled solo
Thank Shaniatw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
山形駅前 リ, フロント オフィス マネージャー at Richmond Hotel Yamagata-ekimae, responded to this reviewResponded February 1, 2019

Thank you for stayed Richmondhotel Yamagataekimae.
I seemed satisfied during stay, I read it pleasantly.
We are pleased if you can choose a Richmondhotel Yamagataekimae again by all means when you come to Yamagata.
Thank you.

Frontdesk Hatazawa
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2019

I stayed at this hotel for 2 nights and was impressed with the value I got from my stay.
I paid about USD50 per night for this business class hotel and will definitely returns owing to its superiority on:
1) location - the hotel is located just a mere 500m from the Yamagata train station and regional inter-city bus station (to Sendai, Zao Onsen, Kaminoyama). The hotel is also near to numerous eatery outlets and just sits next to a local supermarket (Max Value) and convenience store (7-11). In addition, it is about 1km away from the Kajo Park & Castle, Yamagata museum and Museum of Art;

2) staff service - staff at reception speaks fair amount of English to enable effective communication; in addition they are very helpful to address my travel needs eg. helping to call a travel agent to book Zao Snow Mobile which could only be booked via phone in local language;

3) amenities like self service laundry, vending machine and even a smart phone for making local calls and internet connection for your to bring along.

Date of stay: January 2019
  • Trip type: Traveled solo
    • Value
    • Rooms
    • Service
Thank Chong_Penang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
山形駅前 リ, 支配人 at Richmond Hotel Yamagata-ekimae, responded to this reviewResponded January 17, 2019

Thank you for your warm message, and staying with our hotel.
We always try our best to satisfy all the guests, and if you had a great stay at Richmond hotel Yamagataeikimae that’s our greatest pleasure.

There are so many beautiful, hidden hot springs in Yamagata too, and we would love to recommend when you coming our hotel next time.
We are absolutely looking forward to see you again someday, and until next time, for sure we will welcome with much better service.

Front desk;Igarashi
Manejar

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Reviewed October 2, 2018

We love this business chain. Super clean and comfy, our twin room was huge. Convenient location and good car parking made for a great stay. Breakfast buffet very good and a very friendly team staffing the property.

Date of stay: September 2018
Trip type: Traveled as a couple
Thank Tracey W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
山形駅前 リ, 支配人 at Richmond Hotel Yamagata-ekimae, responded to this reviewResponded October 2, 2018

Thank you for choosing our hotel.
We are so happy to hear good comments from you.
During guests are staying, our business is all of guest feel good and comfort.
Also, we are glad to hear you enjoyed Breakfast.
We will change menu of Breakfast every season.
So we are looking forward to seeing you again!!
Thank you for great comments.

Front staff Igarashi
Manager

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Reviewed September 22, 2018 via mobile

I‘d definitely go for this hotel again. Yamagata station’s west exit is 3 minutes away. The rooms are huge (by Japanese standards), you’ll be glad to be able to fully open your suitcase on the floor and still be able to walk around it, which is a rare experience in reasonably priced hotels in Japan. Very friendly and professional staff at the front desk, I felt they are going the extra mile compared to other hotels, in the way they interact with customers.
Two annotations: Currently (2018) there is a large construction site in front of the hotel. You need not be alarmed by that - you will not be bothered by noise. Secondly, trivago.de lists this hotel with a five-star classification, when I was directed to booking.com it said “3 stars”. I think the truth is somewhere in between - room size and various amenities such as three different pillows on the bed definitely are worth a higher rating!

Date of stay: September 2018
Trip type: Traveled solo
1  Thank chr1st0ph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
山形駅前 リ, 支配人 at Richmond Hotel Yamagata-ekimae, responded to this reviewResponded September 28, 2018

Thank you for your staying at Richmond Hotel Yamagata Ekimae.
We are very happy to hear that you have relaxed your stay in room.
We hope we could see you and again sometime.
Thank you very much again for your post.

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Reviewed July 26, 2018

the hotel located near to the JR station, in a walking distance. the hotel is new, nice, clean and cozy. the front desk can speak english and willing to help to get around. the convenient shop also located nearby the hotel. they provided the japanese and western for breakfast.

Date of stay: January 2018
  • Trip type: Traveled with friends
    • Location
    • Rooms
    • Service
Thank ana_kecik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rnt_yamagata, 支配人 at Richmond Hotel Yamagata-ekimae, responded to this reviewResponded July 28, 2018

Thank you very much for staying with us.
We were delighted to have you.

We are at walk distance to Yamagata station.
We would keep diligently applying ourselves to get more customer satisfaction.

We all greatly appreciate your review and look forward to seeing you again someday.

Frotn Clerk Shoji
Manager

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