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1 - 6 of 181 reviews
Reviewed January 13, 2016

Stayed here in Janaury and I enjoyed every minute of the stay. The original 1935 architecture has been well maintained and preserved. Once you step into the main lobby, you feel as if you are in a time machine spinning back to the pre-war days. The main dining room is grandeur and spacious, surrounded by Belgium tapestries. Chef's 6-course dinner was modern and delicious. The bar, library and billiard room look stately and classic, This hotel opened its doors in 1935, a few years before WWII, during the days when the expats from Shanghai's foreign territories were visiting Mr. Unzen for their summer retreat. Eighty years later, this is still a fabulous place to stay.

Room tip: Larger rooms locate in center of the building.
Date of stay: January 2016
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank Groovy-Zen66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
雲仙観光ホテル, マネージャー at Unzen Kanko Hotel, responded to this reviewResponded February 21, 2016

Thank you for staying about us.
We make an effort to maintain with our all day by day.
I am looking forward to seeing you again.

Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 21, 2015

We didn't stay at Unzen Kanko Hotel (but we will, next time), we just went for afternoon tea ... The service was very polite and the staff didn't seem to mind we weren't staying. The menu was in English and Japanese and the staff were very helpful, in explaining everything. The baked gorgonzola cheesecake was their specialty and was excellent. It was unique with a thick, rich taste of grgonzola. The pudding in the cream caramel ala mode was rich and creamy and the fruit was fresh. The souffle took 15 minutes to make but, was absolutely sublime.
Unfortunately, the Golden Assam tea wasn't brewed for long enough so it was weak.
It would be lovely to sit out on the terrace in summer ...
Next time, we plan to stay ...

Date of stay: November 2015
  • Trip type: Traveled as a couple
    • Location
    • Service
Thank VanessaY650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2015

We stayed for 2 nights, unfortunately on the secon day the weather was bad, so we made an excursion to the mount unzen disaster memorial hall and Shimabara castle. The hotel - even for two Swiss - was remarkably in its architectural "Chalet-style". The staff extremely friendly and attentif. Highly recommendable. René & Co

Date of stay: April 2015
Trip type: Traveled with friends
1  Thank rene_ruedlinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2014

Stayed at this hotel for 1 night in December.
Getting up to the hotel is about a 30~40 min ride up the mountain from the city but well worth the ride.
We drove here by a rented car but there seems to be a public bus you can take from the city.
At night, it can get pretty dark so I recommend to drive up while the sun is out.

The room was a Royal Room with L’Occitane amenities!! and the bathtub was so classic and lovely.
The food was delicious and I could tell that each ingredient was carefully chosen by the chef.
They also have a "onsen"(hot public bath) which is a must enjoy if you are in Unzen.
The hotel staff told me that the soap they have at the onsen is Bvlgari! smelled really nice.

I would definitely come back here for a longer stay if I come to Nagasaki area again.

Date of stay: December 2014
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
2  Thank cherryblossom0225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2014

We stayed one night. This is an old style European hotel which is unusual in Japan. The hotel is pleasant, with a nostalgia of days gone by, with a billiard room and an old library. The room is of good size, with decent toiletries.
The French dinner was good, though it cannot be called truly French. This lack of identity is reflected in many things in the hotel - is it east or west?
Overall, an interesting hotel with perhaps a need for warmer service.

Date of stay: November 2014
Trip type: Traveled with friends
4  Thank Leesah65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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