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3 - 8 of 53 reviews
Reviewed April 3, 2018

A 2 night stay to allow some R&R in a longer trip to Nagasaki and Fukuoka. The hotel claims a long heritage in Unzen - and it's time for a refurb. The room was traditional Japanese style with beds made up for the evening on the floor. Fine. However, the bathrooms were 'tired' without a separate toilet. The shower was inadequate, the hip-bath chipped, and low water pressure which meant that the bath took AGES to fill (I eventually gave up). The 'sitting area' in the room was on the enclosed balcony comprise 2 old chairs and a table with a carpet which would have been contemporary in 1960.
The onsen in the hotel was not bad - at least the water pressure made for a better shower. However, you needed to take the towel from your room - which meant that you never really had a properly dry towel to use.
The hotel included traditional breakfast & dinner - very well presented.
The hotel had weird piped music in all the corridors (American song tunes - but in a Japanese style) in fact the town itself played piped music from 8am to 10 pm which made it feel like you were a part in the film The Truman Show ... at least that stopped at night!
An interesting little village where there are numerous vents of sulphurous gasses and hot springs heated from a magma chamber which also feeds springs at Obama and Shimabara.
Two days is long enough to see everything there is to see - after that you also need to get back to somewhere that serves a decent lunch!

Date of stay: March 2018
  • Trip type: Traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank MrMtoyou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2017 via mobile

Good natural onsen bath with spacious changing area though providing only basic amenities (some onsen hotel provide extensive amenities from face essence and lotion to hands and feet treatment and hair essence, from face peeling to heel perling). Only the outdoor onsen is not so open air.

Room is old but clean. Big bathroom en suite. Unlike typical onsen ryokan, the toilet bowl is inside the bathroom instead of having a separate toilet room. I love its balcony though it provides only the city view.

Breakfast and dinner were great. Though be frank the ingredients were not of the top quality, but we could see the chef's prudence from the cooking and the presentation. No complaints.

It's only two minutes' walk to the jigoku (the hot springs and gases area).

Date of stay: October 2017
Trip type: Traveled as a couple
Thank EC-HK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 2, 2017

I booked this accomodation with all included( breakfast & Japanese style dinner)
upon arrival at the restaurant for dinner we were soon presented with a menu for beverage and the staff asked us to pick some drinks from the menu.
Well apparently we asume that is included in the room bill coz we booked accomodation with " all included" . And more over , none of the staff mentioned about extra charge for the beverage!!!!! This is very rediculous, and it ended up they charged us the over priced beer and wine when we checked out....
This is the wost experience ever on my travel history. I feel shame on them for this kind of dishonest.

Room tip: watch out for beverage menu!
Date of stay: April 2017
  • Trip type: Traveled with friends
    • Location
    • Cleanliness
    • Service
Thank jackymafun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2017 via mobile

It's right by the jigoku (hells). The sulfur baths made my skin feel great! Our plan let us use the family bath for free. It was nice, but the regular baths are also sulfur. There was less food than onsen ryokans usually have, but it was just enough for me.

Date of stay: March 2017
Trip type: Traveled as a couple
Thank hadaka_naked
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2016

Great location close to the Jigoku and our room had a view across them.
2 minutes walk from the Shimatetsu bus station
Lovely natural hot spring baths.
We booked half board and both the breakfast and dinner were kaiseki style. This can be a bit stressful if you're not sure what you're eating or how to eat it.
Room was very comfortable.
Staff were very helpful.

Date of stay: November 2016
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank 666SM666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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