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“Booked in here but put in sister hotel up the road, however....”

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Hotelanlage Edelweiss
Ranked #2 of 3 Gotzens B&B and Inns
Reviewed June 23, 2013

We travelled to Austria from Italy with Newmarket and upon arriving David (very nice rep) told us that all but 7 of us were in the sister hotel up the road which I wasn't happy with at all as had read reviews about this. I'm putting this review under the Edelweiss although we didn't actually stay in that hotel as this is the hotel were we booked to and if you are going on this Newmarket holiday you will be expecting to go to this hotel.

However, we had a very large room, two bedrooms, large balcony with a view of snow capped mountains which was fab. Therefore just ignored the dated decor and carpets on the floor. We ate in this hotel and the people in the Edelweiss which is just up the road came to our hotel to eat presumably as the bulk of us were in this hotel - think it was called the Club Hotel (?). The restaurant was much better than the Geier in Italy and food was better but not brilliant. Better variety of salad, usually clear soup to start so I made up for it with the salad, the main meal - pork in pepper sauce was the best meal I had in this hotel. There was a pool and sauna in the hotel and all staff really nice.

Some lovely walks if you are not doing the trips. Don't pay to go on trip to Innsbrook, get the bus and go yourself. We went up the mountain in the cable car and sat on deck chairs in the snow in t-shirts and sunglasses, amazing. There is a lovely walk, just up behind the shoe shop in Gotzens - you won't miss it because there is hardly anything in Gotzens. Walked through beautiful villages and fields, everyone so friendly. Also a walk up past the supermarket, went through the fields and woods. Very lucky with the weather as had been dreadful before we got there, terrible floods in Austria but luckily not in Gotzens. There is a pub in the village - 1 pub - and not much else. I wouldn't really want to spend a week there. The church is worth a look at and the supermarket was good. Wine very reasonable!

All in all had a really enjoyable holiday but if the weather had not been good I don't know what we'd have done as other than one pub, no cafe's etc. Having been to Austria last year, independently wouldn't choose Gotzens as a resort as there are much better places but the scenery wherever you go in Austria is stunning.

Room Tip: get a higher room and hopefully a balcony for that all important view
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  • Stayed: June 2013, traveled as a couple
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Thank karen2Barry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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44 - 50 of 144 reviews

Reviewed May 27, 2013

Having arrived in Gotzens after a 3 day stay at Lake Garda with Newmarket Holidays we were looking forward to some decent food after our last hotel. On arrival we were presented with not just a room but an apartment on the 4th Floor overlooking the mountains - we were very impressed and we weren't disappointed at dinner either - the food was extremely tasty and this was consistent for the whole of our stay although like our previous hotel they were a bit quick off the mark clearing our plates! The staff tried to be friendly but they did come across as being a little harassed. After the first night we noticed that the heating never came on and it was extremely cold weather during our stay. You were ok once you got into bed but if you were sitting reading then you were in danger of freezing to death. After complaining they did reluctantly agree to switch it on but we don't think they grasped the concept of bleeding a radiator as very little warmth came through but it was better than nothing. Lovely village with great views but that is basically all there is - views!! Local transport is excellent - Innsbruck is only 4.5 miles away with buses every 15 minutes at 10 euro return.

  • Stayed: May 2013, traveled as a couple
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Thank lanky64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2013

We stayed here last week, the room was ok but the towels were tatty and worn, the staff were surly and unhelpful most of the time other times they just ignored you except the day before we left which was presumably because they wanted a tip, most of the light fittings did'nt work even after it was reported to the Manager, the food was horrendous it was like being in the army again bulk cooked and mostly the left overs from the day before, the packed lunches were disgusting two rolls no butter and whatever was left from the previous night dinner the bottle of water was the only palletable thing in the pack, definately would not stay here again

Room Tip: Ensure you get a front room with a balcony at least the views are spectacular
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  • Stayed: April 2013, traveled as a couple
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1  Thank robca200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 12, 2013

Excellent hotel, very freindly and helpful staff, good food- excellent breakfast buffet, very clean, swimming pool, good bar, close to ski bus stop, nice little village, 3 miles from innsbruck with free bus if wearing lift pass, would recommend to all- families,couples, old and young, something for everyone, will be returning next year for sure.

Room Tip: Ask for a room with a balcony.
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  • Stayed: March 2013, traveled as a couple
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2  Thank Bruce8479
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2013

Stayed here as part of our 1st ever skiing holiday in Feb.2013.Staff were all friendly and helpful and were all very efficient.We were surprised how helpful everyone we met were, hotel staff,everyone associated with the ski centre ,local shopkeepers,and people we met just walking through the town.It has to be the friendliest place we have stayed at and everyone we met made our holiday in Austria so memorable. We saw nothing to complain about during our stay and will reccommend Edelweiss Hotel all. Thanks to everyone we met for making our holiday special.

  • Stayed: February 2013, traveled with family
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2  Thank Mike E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2013

Staff friendly, hotel, rooms and beds and facilities more than satisfactory. Value for money! People who made a complaint on this hotel came with the wrong expectatations. We will return for sure to have a perfect family ski holiday

  • Stayed: February 2013
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2  Thank EvdV-NL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2012

Family of 9. Good value and great food. Place to keep your ski stuff and close to bus to Axamer Lizum. Friendly bar and strong internet (you have to pay 10 euro... should be free) .. inclusive red wine could be improved but draft beer ok.Fantastic bar service.

  • Stayed: December 2012
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2  Thank Tnewton27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotelanlage Edelweiss

Address: Franz-Singer-Strasse 3, Gotzens 6091, Austria
Location: Austria > Austrian Alps > Tirol > Gotzens
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool
Hotel Style:
Ranked #2 of 3 B&Bs / Inns in Gotzens
Price Range: $82 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotelanlage Edelweiss 3*
Number of rooms: 77
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Also Known As:
Hotelanlage Edelweiss Hotel Gotzens

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