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“Not rare but average”
Review of Plum Valley - CLOSED

Plum Valley
Cuisines: Thai
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Reviewed November 5, 2012

Eating in you are stuck with an old style menu and not much else, the eat all you like is very average and pretty flavourless, the takeaway is about the samje.

Thank Screamers4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (84)
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77 - 81 of 84 reviews

Reviewed November 1, 2012

we come as a group of 5 to silver lotus and i am surprised by the reviews we thought the food was exellent i will say the waitors are a little on top of you which can be annoying been here 2 times now and would defos come back

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Thank havenholidayslol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2012

We have dined here about ten times over the last few years,and the food was always of a good standard but on our last visit the food was not very good.The food used to look fresh and the fried food nice and crispy,now its all just soggy.They must have a new chef who really isnt up to the job.
The menu handed too me was grubby and the service rubbish.
The staff looked like they couldnt give a toss about the customers.

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Thank bagelbyte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2012

Having been to this restaurant several times before I have always had a high rating and really enjoyed the evening. However this Saturday was by far the worse service and the worst dining experience I have EVER received in any restaurant!
First of all the restaurant is all you can eat (however you order and the food is served) but the waiters were extremely unaccommodating, we asked to have the duck for starters and it was immediately a problem as they didn’t believe this was a ‘Starter’ Dish. They failed to take down our order several times serving up incorrect food and missing certain dishes. We asked for a jug of water and it took an hour for it to arrive! We were in the restaurant 3 hours waiting of which the majority was waiting for service or food. When our mains did finally arrive after complaining several times the dishes were completely cold yet the plates were hot!
The restaurant staff were rude laughed in our faces, spilt a whole bowl of rice on us and continued to laugh! Started clearing away when we were still eating and nearly knocked us out with the plates several times threw rushing to get everything away so quickly. The waiters leaned completely over us making the dining experience extremely uncomfortable!
When the bill arrived at the end we expressed our disappointment like we had throughout the entire meal. We had eaten barely half of the mains due to it all being cold and they had failed to bring drinks orders over. The restaurant in response said they didn’t care and that they had tried to help us which was completely untrue. When asking to speak to the manager he just screamed at us “PAY THE BILL” which both shocked us and the entire restaurant. When deciding that we would pay ¾ of the bill but not the whole thing the manager continued to argue with us. We then proceeded to get out of our seats and walk towards the door having had a terrible dining experience especially as this was for our friends birthday. He slammed the door shut in front of the whole restaurant shutting one of our friends out of the restaurant and shoving my wrist away from the door handle in a very aggressive and UNACCEPTABLE way he then continued to shout “PAY THE BILL PAY THE BILL”. To exit the restaurant we gave them the money which they grabbed from our hands and walked out.
I advise no one to dine here they are truly the most rude staff I have ever experience I was MOTIFIED by the service and the poor quality of the food especially seeing as it was mostly served up cold.

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Thank Jenny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2012

A group of 9 of us visited the silver lotus on Saturday 29 September. It was the worst sit down meal I have ever had. On arrival we were seated and told we could not have tap water - only expensive bottled water. The waiter was rude when we asked to change 3 seats that were covered in grease and food stains.
We had to wait a very long time for our duck stater and was given 6 pancakes for 9 of us with a quarter of a tray of duck. When we asked for more we were told we were not allowed. So much for all you can eat!!!! We ordered starters and mains which we waited an hour and a half for. When they arrived they were served on hot dishes when infact the food was stone cold. We sent all of it back to then have a further 30 minute wait. We asked the lead waiter 4 times to top up our drinks. One of the waiters spilt a bowl of rice over my friend and laughed. We refused to pay for any of the food - only the alcohol we drank as quite frankly it was not safe to eat. The manager LOCKED us into the restaurant and grabbed hold of my friends arm and PUSHED her infront of the entire restaurant. The manager was rude and surly and abusive and laughed in our faces. By far the worst restaurant I have ever been to. Don't bother to go!!!

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3  Thank Blondie067
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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