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1 - 6 of 32 reviews
Reviewed October 21, 2018

Wifey booked a family room for us with our 21 & 18 y/o daughters and 7 m/o daughter.

Dissapointed with the facilities and room condition. Smelly carpet and bed. Amenities provided was not sufficient for 4 persons.

Business Centre not functioning well. Made me lost my business deal for the day.

However, the staff Amirul and Helmi wee very friendly.

Room tip: None. RM190 for an OLD family room just NOT WORTH.
Date of stay: October 2018
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
Thank azmieaziz73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2018 via mobile

Good rooms for the price. All basic amenities provided. The rate was even cheaper through Agoda so got a good deal. Rooms have a city view. Restaurant has a good choice of food. Staff are courteous and willing to help.

Date of stay: February 2018
Trip type: Traveled with family
Thank baratharun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2017 via mobile

Check in on the 8th -10th Dec 2017. Smelly hotel in the world. 1st day check in closed our noise and always go out because the room was smelly and the cleanliness was unacceptable with the floor mat like a wiping cloth. Second day the smell become worse can't stay in room. Informed housekeeping but they assigned security to come & spray with air freshener only. Bad experience with this hotel.

Date of stay: December 2017
Trip type: Traveled with family
Thank Zakiah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2017

We stayed at this hotel for almost a week due to delays in our schedules. The room was alright for the price: outdated, but clean. The bathroom was likewise. Housekeeping did a great job of keeping the place tidy and well stocked with coffee/tea making supplies and bathroom toiletries. She was always polite and friendly.

The ac was good, but the noise from outside the hotel especially at night, and from the corridors outside the room was terrible.

The food served at the bar was quite good.

The hotel offers laundry service, but upon asking the reception for express service which had been noted down on the forms found in the room, the male receptionist was not sure of what to do and asked the female who seemed occupied with other things. She answered him, never once looking at us. Her arrogant tone and attitude clearly showed that we -the guests were a nuisance to her. We were then told that we could take our clothes to the "coin washing machines" at the mall next door to do the laundry ourselves! How ridiculously rude and outrageous!

The last straw was upon checking out. Another male receptionist on duty at the time would have overcharged us if we had not kept track of the calculations and pointed it out.

Then came the taxi we had requested the hotel to book for us to take us to the air port. A creaky, old vehicle that we had to cram into. The boot of the car was not enough to put our luggage in and even though we protested the cabbie took out a cable and "secured" our bags. As we had no time to get a new taxi we were forced to proceed like this all the way to the airport with the boot open, bags held in place by a single cable which made a lot of racket along the way.

Will definitely not recommend this place, nor stay here again.

Date of stay: March 2017
  • Trip type: Traveled on business
    • Value
    • Sleep Quality
    • Service
1  Thank DominicRed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2017

Very old Hotel , rooms are small , saw cockroaches in the room, rates were reasonable , it is okay if you going as a business person going to stay in the night, very good car park,still they have to renovate the rooms corridor , looks very bad, Wifi was good, toilet taps were leaking.

Date of stay: October 2016
  • Trip type: Traveled on business
    • Value
    • Sleep Quality
    • Service
Thank Selvarajan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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