First of all, the place is very nice and everyone at front desk if fabulous.
After a full day of skiing and coming back to our room at 4:15p.m. none of the beds were made, room hasn't even been touched by housekeeping. We had to hang out in the lobby in our ski gear while housekeeping cleaned the room (we bought a day pass till 4:30p.m. otherwise we would have just kept skiing). The reasoning given to us as to why the room wasn't cleaned yet was 'they take care of the people checking in first before they take care of guests already staying so this is common and our patience would be appreciated. ' This is clearly a management problem since we did see housekeeping and they working the whole time!
$8 to use the coffee maker! Bring you own coffee or just walk to starbucks and 2 latte's will be cheaper than $8 the hotel will charge you to brew your own coffee!
Postives, the facilities are great, staff is friendly the outdoor pool and hotub are really enjoyable. The gym had cardio equipment and looked onto pool area but doesn't have any weights of any kind (sorry guys!).
Overall, we did enjoy our stay.
Note: there are no liquor stores anywhere in the village, the closest small LCBO is a 5 minutes drive, the bigger one is an 8 minute drive.
The village market only sells PC brand pop and some pepsi, so if you are a die hard for Coca cola products like myself, bring them with you because even the restaurants are all pepsi (and all the vending machines too!)
- Official Description (provided by the hotel):
- The Westin Trillium House, Blue Mountain, just two hours northwest of Toronto is nestled between the shores of Georgian Bay and the heights of the Niagara Escarpment. ... more less
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- Also Known As:
- Westin Trillium House Blue Mountain Hotel Blue Mountains
- Westin Collingwood
- Westin Trillium Hotel Blue Mountain
- Collingwood Westin
- Westin Trillium House Blue Mountain Blue Mountains, Ontario