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“Large modern room with comfortable bed”

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The Grand Georgian - Blue Mountain Resort
Ranked #5 of 8 Hotels in Blue Mountains
London, Ontario
Level Contributor
480 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 302 helpful votes
“Large modern room with comfortable bed”
Reviewed June 10, 2014 via mobile

This hotel is attractive, clean, modern and quiet and is located right in the Blue Mountain resort. Rooms are spacious and clean with quiet air conditioners and comfortable beds. The front desk staff are friendly and efficient. I found the prices to be a little high for an off-season visit.

Stayed June 2014, traveled on business
Helpful?
Thank Geoscientist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James H, Vice President of Lodging at The Grand Georgian - Blue Mountain Resort, responded to this review, June 18, 2014
Dear Geoscientist,

Great review of your recent experience here a Blue, thank you for taking the time to share with other Trip Advisor readers. The Village hotels are very well appointed and really do offer all the comforts of home and right in the heart of a quaint little Village bursting with activities and unique retail and dining options. We are delighted to know you enjoyed your stay and hope you’ll be back again soon.

Yours in Hospitality,
On behalf of Blue Mountain Resorts Limited


James Henry
Vice President of Lodging
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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304 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
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English first
Mississauga, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 28, 2014

We just recently stayed in the Seasons at Blue section of the Grand Georgian hotel in a one-bedroom suite. The room is quite large and had a full kitchen which made it convenient to cook breakfast. I have stayed in the Village at Blue Mountain and the rooms are always clean with comfy beds, but this was our first time sleeping on a pull-out bed and we were quite disappointed. As we booked a one bedroom suite with another couple, my boyfriend and I slept on the pull-out bed while the other couple slept in the room with a queen size bed. The pull-out bed was HORRIBLE!! I have lower back problems and my boyfriend works construction so our first night was disastrous. The pull-out bed was curved in the middle and the springs poked our backs. We even tried putting the couch cushions on top but it still curved and made it incredibly uncomfortable. We ended up booking a separate room for the second night which I was able to talk the front desk into giving us a 10% discount, but still had to dish out an extra $160. The hotel really needs to fix this problem as I am sure we are not the first people to complain about this. Other than that the customer service is great and its a nice place to stay. If you plan on staying in Blue Mountain, definitely get the spa package with the Scandinave Spa, it is a very relaxing experience!

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elvira F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James H, Vice President of Lodging at The Grand Georgian - Blue Mountain Resort, responded to this review, June 18, 2014
Dear Elvira F

Thank you for taking the time to post a synopsis of your recent visit to Blue Mountain Resort on Trip Advisor, we appreciate your feedback. The rooms are well appointed and offer great convenience for preparing anywhere from a snack to a full blown meal as well as all the other comforts of home. You’re absolutely right, we do see this comment from time to time and regret that you had a less than comfortable night of rest. The pullout beds in this hotel will be upgraded to a thicker insert during their upcoming refurbishment, similar to that of the other Village hotels and will provide the comfort of an 8” mattress at that time. In the interim we are able to provide a topper that achieves this level of thickness and regret that you were not provided with one. Ideally, a pullout bed cannot offer the same comfort and support as that of a full size mattress and box spring, particularly for adults, small children don’t generally have issue with the pullouts. Ahhh yes, the Scandinave Spa is a wonderful and relaxing experience in a pristine location, a perfect way to spend a few hours and come away feeling ultra-relaxed.

Yours in Hospitality,
On behalf of Blue Mountain Resorts Limited


James Henry
Vice President of Lodging
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Timmins, Canada
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 28, 2014

I was there for a workrelated conference. The facilities were exceptional, although the tennis bubble is still under construction.
The 2-bedroom suite at the Grand Georgian was very cleaned and comfortable. The balcony was a bonus and the room was nicely appointed.
Not sure about value b/c I did not see the closing account.

  • Stayed May 2014, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RJW2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James H, Vice President of Lodging at The Grand Georgian - Blue Mountain Resort, responded to this review, June 18, 2014
Dear RJW2014,

Thank you for this flattering review of your latest business trip to Blue Mountain Resort, here’s hoping you found some time to enjoy the resort during your conference. Yes this is true, the bubble is gone and the new facility is getting ever closer to completion, you will just have to make a return trip, if it’s in the cards, to see the finished product complete with new courts, it’s going to be stunning. The rooms are so spacious and nicely laid out, all the comforts of home away from home, we’re glad you enjoyed it. Oh dear, sorry we slipped up on the final accounting, please don’t hesitate to call our toll free number to request a copy if you have not already received one, 1-877-445-0231.

Yours in Hospitality,
On behalf of Blue Mountain Resorts Limited


James Henry
Vice President of Lodging
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterdown, Canada
Level Contributor
131 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 321 helpful votes
Reviewed March 18, 2014

Stayed here while attending an event. Location was super, and customer service exceeded my expectations. Rooms were good, but get a room one size larger than you think that you will need. Underground parking was an added bonus that was appreciated.Perhaps the management could entertain the notion of free internet....in this day and age, to have to pay for internet is positively archaic. And perhaps, given the hotel's proximity to ski hills (and the possibilities of ski racers booking) it would be very helpful if a ski tuning room was made available. We adhered to the rules and did not bring our skis to our room ( tuned them in the parking garage!) but I saw more visitors taking their skis on elevators and to their suites....

Room Tip: Get a room one size larger than you think that you will need....the rooms are smaller than you think
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lisa N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James H, Vice President of Lodging at The Grand Georgian - Blue Mountain Resort, responded to this review, March 20, 2014
Dear Lisa N,

Thank you for posting your comments on Trip Advisor following a recent trip to Blue Mountain Resort. We sincerely appreciate your praise of our associates and the quality of services they provide to our guests. Yes, unfortunately not all guests adhere to the equipment policy, the purpose of which is to prevent unnecessary damage to common areas and guest rooms, as well as the potential hazard to other guests navigating hallways.

With respect to complimentary Wifi, we see this comment often and are happy to clarify. We provide complimentary Wifi in common areas across the resort, such as hotel lobbies, including the Westin Trillium House and the Pottery and Jozo’s restaurants. This service is referred to as light wireless, meaning it offers a light bandwidth, adequate for limited internet, activity such as viewing e-mail and browsing the internet, similar to the type of service offered at your local Tim Horton’s. Guest rooms can access our premium Wifi service for a fee; this service offers a much wider bandwidth, appropriate for a range of internet activity such as checking e-mail, browsing the internet and downloading media.

Once again, thank you for your valuable comments and suggestions.

Yours in Hospitality,
On behalf of Blue Mountain Resorts Limited

James Henry
Vice President of Lodging
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stoney Creek, Ontario
Level Contributor
185 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed March 7, 2014

The village bachelor suite had a very convenient kitchenette including a full-size fridge, sink, dishwasher, oven and microwave. It also had a gas fireplace, which was nice. However, the living room furniture was not comfortable (pull-out sofa bed and armchair) and the bed was incredibly firm. The biggest disappointment was the wifi, which dropped out every three minutes and needless to say, I gave up trying to use it. Other annoyances: I called the front desk using the room phone and it was difficult to hear and the front desk rep was irritated at me because she couldn't hear me and without asking me if it was convenient, they sent someone to the room to fix the phone instead of just waiting until we check-out first; I was looking for the vending machine and the woman at the front desk was incredibly not friendly and gave me confusing direction (and as it turns out, the vending machine took my five dollars without dispensing anything). The room was also located at the end of the hall on the first place, which is right next to an open space around the elevator, which echos and is very noisy late at night. Why don't they have a door between the open area and the guest rooms? Because The Grand Georgian is in the village, of course it is very convenient for accessing the mountain and restaurants and shops in the village, as well as the convention building.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank April M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James H, Vice President of Lodging at The Grand Georgian - Blue Mountain Resort, responded to this review, March 19, 2014
Dear April M,

Thank you for taking the time to provide some feedback on your recent trip to Blue Mountain Resort and share it with our Trip Advisor readers. We are sorry to hear that you found the furniture to be uncomfortable and assure you this is not in keeping with previous posts or guest comments. We have not had any other reports of wifi issues recently; as such we will monitor for further issues and address this concern if required. Our associates generally provide outstanding and professional services, your comments are most surprising. The vending machines are independently owned and operated, on report of a malfunction; we will provide a refund and advise the operator when he is on property replenishing inventory. We are happy to hear that you found the proximity to the Village and conference centre ultra-convenient for your business trip.

Yours in Hospitality,
On behalf of Blue Mountain Resorts Limited

James Henry
Vice President of Lodging
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
259 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
Reviewed March 3, 2014

Check in is at Grand Georgian but pay for the underground parking under Weider Lodge for ease of loading and unloading when staying at the best located condo building in the village for ski in/ski out access. From the main entrance you step directly out onto the snow surrounding the base of the Silver Bullet. Season pass holders get 20% off nightly rates which is a good deal for we skiers with flexible schedules doing midweek skiing on a 5 by 7 pass and not wanting to pay the ownership carry.

Room Tip: Facing onto the hill (more in touch with the hill action until 10pm with lights and groomers till al...
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James H, Vice President of Lodging at The Grand Georgian - Blue Mountain Resort, responded to this review, March 10, 2014
Dear Eric B,

All excellent points for those planning a trip to Blue Mountain Resort, thank you for providing this feedback on Trip Advisor. The Weider Lodge is a favorite of many past and present guests, for a variety of reasons and personal preferences. The underground parking is a great option, both for avoiding the elements and the ease of access to all three Village hotels. The pass holder discount is a great benefit and certainly midweek travel is ideal, if your schedule allows.

Thanks again for posting your very helpful comments.

Yours in Hospitality,
On behalf of Blue Mountain Resorts Limited
James Henry
Vice President of Lodging
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thornhill, Canada
Level Contributor
224 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed March 2, 2014

Pretty average kind of place, overall, but reputedly better than most other Blue Mountain accommodations. Given that it is right next to the ski slopes is a plus, especially for kids. We enjoyed the adjacent village facilities more than we did those in Whistler.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zippy22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James H, Vice President of Lodging at The Grand Georgian - Blue Mountain Resort, responded to this review, March 10, 2014
Dear Zippy22,

That’s quite a statement; we respectfully accept your gracious comments and appreciate the comparison to Whistler. Perhaps we could consider ourselves a mini Whistler, the ski terrain is a “bit” smaller, the Village is a condensed version, maybe that was the appeal. We are delighted you enjoyed the resort and hope you will return.

Yours in Hospitality
On behalf of Blue Mountain Resorts Limited

James Henry
Vice President of Lodging
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Grand Georgian - Blue Mountain Resort

Property: The Grand Georgian - Blue Mountain Resort
Address: 156 Jozo Weider Blvd | The Village at Blue Mountain, Blue Mountains, Ontario L9Y 0V2, Canada
Location: Canada > Ontario > Grey County > Blue Mountains
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Blue Mountains
Hotel Class:4 star — The Grand Georgian - Blue Mountain Resort 4*
Number of rooms: 189
Official Description (provided by the hotel):
The Grand Georgian, in the middle of the Village at Blue, is fashioned after a historic railway hotel, with 189 suites ranging in size from studios to 3 bedroom. Every suite features high-speed wireless internet access, in-room movies, a DVD player, flat screen LCD TV. Guests also have exclusive access to secure underground parking, games room, 2 outdoor hot tubs (open year round), outdoor pool (summer only), fitness room and sauna. Bachelor, 1, 2 and 3 bedroom suites include a fireplace, fully furnished kitchen and a balcony or patio. Studio units (regular size hotel rooms) have a kitchenette (small fridge, small sink, microwave, toaster, kettle, dishes and cutlery). Larger units (1 bedroom or larger) have a full kitchen. ... more   less 
Also Known As:
The Grand Georgian - Blue Mountain Hotel Blue Mountains
Grand Georgian Blue Mountain
Grand Georgian Collingwood
The Grand Georgian - Blue Mountain Resort Blue Mountains, Ontario

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