Based on the reviews, gave the Inn a shot instead of the Village for a Thursday and Friday night Ski & Sleep package with my eight year old daughter. Considering you get a day/night pass for two days, you can't go wrong with the price. We were able to do a pre-checkin which allowed us to arrive in the morning and start using the day pass immediately. Nothing worse than a having to ski the last day and have to drive home tired for two hours.
Hotel itself, upgrades completed as described, they did a great job in the Hot Tub area. Made a great end to each ski day. For some of the dated items, I can understand, but ammenities broken, I don't. ie. No door handle on the Sauna to get in but I'll give them the benefit that it just happened and they're getting it fixed. Our room was okay, very little sound carried over from the two families on either side. Sliding door very difficult to open which explains the busted handle which I'm sure was replaced several times. Bathroom tub should be re-caulked to remove or cover the mould forming. Really? How much can is cost to get a $3 tube of caulking and a local handyman to take care of it and some of the other basics. Note to Management, don't wait for your Guests to report problems with the facility, that's not our job. Lucky I had my multi tool with me, allowed me to tighten the shower water handle, don't understand how housekeeping could miss this. I can go on but the point is someone should be checking and correcting the little things that in the end would prevent a negative review. That's enough of this rant.
Staff was courteous, and extremely friendly, especially in the Pottery Restaurant. Wish I jotted down his name, but since he was the only male each morning, hopefully someone can pass on how exceptional his attitude was in dealing with some grumpy patrons. Breakfast buffet included everything required, french toast, eggs, home fries, beans, tomatoes, sausage links, bacon, various breads & pastries, cereals, yogurt, and fresh fruits. Don't know what some are complaining about?
Next time we'll try out the village but won't rule out a return to the Inn. Overall the Inn gets a 3/5 for its facility and 4/5 for people providing the experience.
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- Also Known As:
- Blue Mountain Hotel Blue Mountains
- Blue Mountain Resort
- Blue Mountain Inn Collingwood
- Blue Collingwood Mountain Resort
- Blue Mountain Inn Blue Mountains, Ontario