We were driving for 4 hours to have a romantic Spa time. What a lovely idea, isn't it? We checked the website in advance & realized that there is no a reservation option. Ok. It also says that weekends are very busy. Ok, but we don't mind to wait an hour or so, it's ok. When we arrived around 3pm we were asked to wait around 4-5 HOURS!!!!!!! Whaaaaat? Yes... around 5 hours! The waiting list is for about 100 customers before us.
So... we left... terrible feeling... big disappointment!!! Such a waste of time & gas!!!
Dear Spa Management, please put some BIG LETTERS on your website saying that customers are supposed to wait up to 5 hours on busy days. Please, don't waste our time & money if you cannot provide a proper service!
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