The last time I was there was June 15 2011...far too long, really...but...I have returned since the first time because the experience has always been fantastic.
The staff are very helpful. (My first visit, I received "help" from the one and only staff memeber that I have ever encountered there that wasn't expressing her best for customer service) The layout is beautiful, practical and very serene.
I am from an area of Ontario that has peaceful getaways in abundance...be they 5* or right in someone's backyard...so lush natural beauty rarely blows me away, but it's the overall experience - all your senses are heightened thanks to the 'quiet' signs in place - and the hushed tones the staff use. Your eyes and nose are engaged immediately. The music puts your strains at ease and once you enter the baths (or have a massage first) you begin to relax in a way that you must experience to believe.
The meal at the bistro is always amazing - when in Collingwood I usually go to Cafe Chartreuse - everything is out of this world. Everything.
Everything is quite clean and very well maintained.
I have been there mostly during the week as a friend lives in Collingwood and informed me of how busy it can be during the weekends. I love a middle of the week pamper - so I'm good with that.
I have seen staff ask people to quiet down - as they should. It's on the website about the tranquility, it's on the signs...if one cannot respect what the spa is there for and trying to provide for it's clientelle..they should not go there. You wouldn't want someone bursting in on your massage would you? I would think that any sensible person would hold the spa responsible for allowing such an inane thing to happen...it's the same thing. ultimately one would question the individual themself...and in the case of the 'quiet' aspect - you'd be questioned there as well since they do not hide the fact but in fact advertise it.
Enjoy all the quiet.
It will do you a lot of good.
You might even enjoy being quiet more often.
Just a thought.
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