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Reviews (283)
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Reviewed September 10, 2013

We stayed at this Premier Inn en-route to the scottish highlands and it was a very good choice.

The location was great for us coming up the M6 then the M74 and there are plenty of places to eat around this hotel, beefeater, dominos, KFC, Pizza Hut, ASDA, Mc Donalds etc.... so great for that over night stay over.

We managed to get this room at the £29 rate and this was well worth the money.

We were greated upon arrival by receptionist Kim who was a star she was so polite and helpful and even gave us a pint of her own fresh milk when we said we loved a good cuppa and the mini milks wouldnt be enough for us (Thank-You Kim)

We ate at the Beefeater joined to the hotel and we have a great meal.

We would use this hotel again as a stop over to higher scotland without a doubt

  • Stayed: August 2013, traveled as a couple
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Thank Emma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laura b, Manager at Premier Inn Glasgow (Cumbernauld) Hotel, responded to this reviewResponded September 16, 2013

Hi, Emma

We are delighted that your stay with Premier Inn Cumbernauld met your expectations and you experienced a high level of service we endeaver to give our guests.

Thank you so much for taking the time to review your stay , your feedback is so important to us in our continued efforts to deliver the best service.

I will pass your feedback on to Kim and the restaurant.

Laura Britton
Premier Inn team Leader

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 10, 2013

got the deals for this hotel which ive stayed in before as its central to were I need to be. hotel comfy and staff friendly. car parking is great. its local to the city centre and also huge supermarkets near buy. would use this hotel again

Room Tip: room 38 is facing the main road which is very busy. when window open which is needed in hot weather can be very noisy. I wouldn't choose this room again although with earplugs didn't affect my sleep.
  • Stayed: September 2013, traveled solo
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Thank Maria S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laura b, Manager at Premier Inn Glasgow (Cumbernauld) Hotel, responded to this reviewResponded September 16, 2013

Hi, Maria

Thank you for taking the time to review your stay with us at Premier Inn Cumbernauld your feedback is important to us and we are delighted that you had a good stay with us and found our rooms to be comfy and our staff to be friendly, we are committed in giving our guests the best possible service.

We are also pleased to here that our hotel location was convenient during your stay too, and hope to see you staying with us in the near future.

Laura Britton
Premier Inn Team Leader

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Reviewed August 20, 2013

The hotel was very clean, modern and comfortable. All staff were very friendly, polite and helpful.

Overall, it was very good value for money. We had stayed here before and will stay here in the future.

  • Stayed: August 2013, traveled with family
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1  Thank bigerin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laura b, Manager at Premier Inn Glasgow (Cumbernauld) Hotel, responded to this reviewResponded September 3, 2013

Thank you for taking the time to review your stay with Premier Inn Cumbernauld. Your feedback is very important to us and we are delighted that you had a comfortable stay. Your comments will be very well received by all our team members as they are committed to giving our guests the best possible service. We look forward in welcoming you back in the future.

kind Regards
Laura Britton
Premier Inn Team Leader

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Reviewed August 19, 2013

Very basic even for a premier inn, room temperature very high and uncomfortable if you get the very cheap rate then it's just about worth the money if not there are other hotels/ B and B's nearby I would go for.


  • Stayed: August 2013, traveled with friends
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Thank Rebecca M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Glasgow (Cumbernauld) Hotel, responded to this reviewResponded August 27, 2013

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated. Thank you once again for your review.

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Reviewed August 6, 2013

Stayed here one night whilst en route to Inverness. Hotel is quite well-placed very close to M74, though nearby busy roads can make it rather noisy.

Beefeater Restaurant on site presents good value for money and good quality food.

However, biggest problem was the heat on the bedrooms, which, despite a small fan and open windows in each of the three rooms we were occupying, led to those of us in two of the three to claim under the "Good Night Guarantee". The claim was accepted by the hotel reception but, at the time of writing this - nearly two weeks after the stay - no refund has been received. (An email has been sent to Premier Inn Customer Centre, so far without response.)

So, my overall impression is not particularly favourable.

  • Stayed: July 2013, traveled with family
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Thank Jeff C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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