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“Westerwood Hotel & Golf Resort”

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The Westerwood Hotel & Golf Resort - A QHotel
Ranked #1 of 3 Hotels in Cumbernauld
Certificate of Excellence
Prestwick, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Westerwood Hotel & Golf Resort”
Reviewed February 25, 2013

On my 4th stay in the last 8 months and it is fabulous, the staff are lovely and the spa treatments are amazing, food also delicious!!!
I have joined the lifetime membership for £20 today as I will definitely be back x

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scobies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard M, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review, March 12, 2013
Thank you for taking the time to leave feedback following your stay at The Westerwood Hotel.
It is a pleasure to read your review. We appreciate your regular and loyal custom.
The hotel has a variety of facilities for all to enjoy, our location in the heart of Central Scotland makes the hotel a great base for exploring Scotland's Castles, Gardens and other attractions.
I am sure you will enjoy the benefits of The Breakaway Club, remember the offers are valid for all 21 hotels.
We look forward to welcoming you back in the near future.

Kind Regards
Richard Mayne
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (352)
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wakefield
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed February 24, 2013

Very impressed with this hotel. Bedrooms are nice clean and modern. The hotel throughout looks great. Restaurant a bit pricey but food was good. Breakfast was excellent. The leisure facilities are great the pool is a good size. Steam room was fab had a nice soothing scent!! Staff very helpful. I will be staying here again.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank georgieWakefield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard M, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review, March 6, 2013
Thank you for taking the time to leave feedback following your stay at The Westerwood Hotel.
Its a pleasure to read your review. I am pleased that you have been able to enjoy all the hotels facilities. The team always enjoy reading review from guests, its a reward that all their hard work has ensured our guests have an enjoyable and memorable stay.
Q Hotels offer a loyalty club "Breakaway Club" offering discounts and special offer rate, you can join for a one off payment, please contact the reservation team for details.
We vale your regular custom and look forward to welcoming you back to The Westerwood Hotel.
Kind Regards
Richard Mayne
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland, United Kingdom
Level Contributor
1,155 reviews
154 hotel reviews
common_n_hotel_reviews_1bd8 1,462 helpful votes
Reviewed February 22, 2013

Just off the M80, this is a great hotel for easy access to Edinburgh, Glasgow or Stirling. The health facilities are excellent and, when weather allows, a great scenic golf course. Rooms are very well equiped and various choices where to eat.

Function rooms very well equiped.

Room Tip: Ask for rooms on higher floors overlooking golf course and Campsie Hills. Can watch planes take off...
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  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keith J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard M, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review, March 6, 2013
Thank you for taking the time to leave feedback following your stay at The Westerwood Hotel.
Its a pleasure to read your review. We feel the hotels location suits all guests needs, we are 15mins drive from Glasgow. Guests can enjoy unspoilt views onto the Campsie Hills, both restaurants have views onto the golf course.
Q Hotels offer a loyalty club "Breakaway Club" offering discounts and special offer rate, you can join for a one off payment, please contact the reservation team for details.
We vale your regular custom and look forward to welcoming you back to The Westerwood Hotel.
Kind Regards
Richard Mayne
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed February 20, 2013

On a hill in Cumbernauld, minutes from the main road to Glasgow or Stirling; but with nowhere to go in close proximity.

I have stayed here on several (at least 5) occasions, never had a bad stay. However, it is a stop-over hotel, not a park and explore, given the location. There is an eating place called the Red Deer not far from it, (heading for Glasgow) which is quite nice. Also in the opposite direction, (heading for Stirling) there is the Castlecary Hotel. A bit rustic, but the lounge still has the old character. You need to drive to both though, there is nowhere to go to on foot from the hotel.

Cosy lounge with a 'touch' of Scotland (tartan carpet and open fire in the winter), rooms comfortable and quite. Lounge has large balcony overlooking the country to the rear. However, a tad expensive if you are not on company expenses.

  • Stayed November 2012, traveled solo
    • Value
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Helpful?
1 Thank Mark E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard M, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review, March 6, 2013
Thank you for taking the time to leave feedback following your stay at The Westerwood Hotel.
The hotel is ideally located in the heart of central Scotland, only 15mins drive from Glasgow city center, with great transport links to all of central Scotland.
The hotel offers a variety of facilities for all to enjoy, our location makes the hotel a great base for exploring Scotland's Castles, Gardens and other attractions.

Q Hotels offer a loyalty club "Breakaway Club" offering discounts and special offer rate, you can join for a one off payment, please contact the reservation team for details.
We value your regular custom and look forward to welcoming you back to The Westerwood Hotel.
Kind Regards
Richard Mayne
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cumbernauld, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 17, 2013

I had my wedding here on 10th February 2013 and it was just perfect! The staff, the venue, the FOOD - everything was amazing. They gave me, my sister and my two nieces two very large inter-connecting rooms, with a sitting area and balcony, for the night before and the Honeymoon Suite was out of this world! Everyone who came along said they had a brilliant time. Everything ran so smoothly, Barry (the event manager) couldn't have done any more for us. He organised music, drinks, extra tea and coffee, cut up the cake and was right beside me every time I looked round for something. It was just outstanding and I can't recommend them highly enough!

  • Stayed February 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank Dandy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard M, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review, March 6, 2013
Thank you for taking the time to leave feedback following your wedding at The Westerwood Hotel.
Firstly congratulations to you both and i wish you a long and happy life together. We all understand how important your wedding day is to you and your family. I am delighted that the team worked hard to ensure your day was a success. Barry is also delighted to read your feedback and that he was able to ensure your day ran smoothly.
We look forward to welcoming you back for your first anniversary if not sooner.
Kind Regards
Richard Mayne
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
Reviewed February 17, 2013 via mobile

Had another lovely stay at the Westerwood- each time I go I always really enjoy it but its never 100%.

Staff were lovely as always, food was delicious, good value for money, restful sleep and beautifully appointed room...
However....
The bin in the bathroom (not just the bag, but the bin itself) absolutely reeked of cigarette ash - i suppose it had been used previously by a smoking guest (which I know isn't allowed).
It really needed a wash rather than just having the bag changed.

Secondly, breakfast. I've stayed a number of times and there's always something wrong with room service breakfast.
Last time, for example, it was very late due to a fire alarm & we didn't get the hot option we'd ordered.

This time we ordered continental for 730-8 as my partner had to leave to travel at 845.
8 o'clock came and went - no breakfast.
We received a telephone call at 810 to apologise. I was advised that breakfast doesn't start til 8 at weekends so the coffee machine was still heating up.
There's nothing on the literature to suggest this, although it does advise that cooked breakfast is only available later (hence why we ordered continental)
It eventually arrived at 830.
Lots of apologies again, which is fair enough but what we wanted was time to eat breakfast!!

I will definitely stay again, no question, but I know these issues are deal-breakers for some people.
Not for me though-just hope next time thing are a bit tighter as it adds a little disappointment to what is otherwise a very pleasant stay.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AkaLegallyBlonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard M, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review, March 6, 2013
Thank you for taking the time to leave feedback following your stay at The Westerwood Hotel.
Myself and the team appreciate your 5 out of 5 score in relation to your recent stay. The team endeavor to meet and exceed all guest expectations throughout their stay. I am sorry to read that we have let you down during your stay, i have addressed your feedback with my departmental managers and they will ensure these issues do not reoccur.
Q Hotels offer a loyalty club "Breakaway Club" offering discounts and special offer rate, you can join for a one off payment, please contact the reservation team for details.
We appreciate your regular custom and look forward to welcoming you back to The Westerwood Hotel.
Kind Regard
Richard Mayne
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
N. Ireland
Level Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed February 14, 2013

I stayed in this hotel one night on business. The hotel is spotlessly clean throughout and a credit to the staff. I dined in the Grill and the food was excellent. My room was large, warm and contained everything you could ever need, also the bathroom had a separate shower cubicle as well as a bath. All the staff were friendly and very helpful. I cannot honestly fault this hotel, If you are in the area do not miss it.

Room Tip: Some rooms can be a bit far away from the stairs and lift but a very minor thing.
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Secularkid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard M, General Manager at The Westerwood Hotel & Golf Resort - A QHotel, responded to this review, March 6, 2013
Thank you for taking the time to leave feedback following your stay at The Westerwood Hotel.
Myself and the team appreciate your 5 out of 5 score in relation to your recent stay. We aim to offer homely comforts to all our guests. During a refurbishment the bathrooms were redesigned with separate shower cubicles as we received feedback indicating that guests prefer this.
Q Hotels offer a loyalty club "Breakaway Club" offering discounts and special offer rate, you can join for a one off payment, please contact the reservation team for details.
We look forward to welcoming you back to The Westerwood Hotel.
Kind Regard
Richard Mayne
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westerwood Hotel & Golf Resort - A QHotel

Property: The Westerwood Hotel & Golf Resort - A QHotel
Address: 1 St. Andrews Drive, Cumbernauld G68 0EW, Scotland
Location: United Kingdom > Scotland > North Lanarkshire > Cumbernauld
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Cumbernauld
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Westerwood Hotel & Golf Resort - A QHotel 4*
Number of rooms: 148
Official Description (provided by the hotel):
The Westerwood Hotel and Golf Resort is a Glasgow hotel not to be missed. The contemporary hotel is ideally located minutes from the M80, only a short drive from Glasgow, in fact, it is just a mere 15 minutes in the car. The Westerwood Hotel and Golf Resort is home to 148 comfortable bedrooms which will guarantee you a great nights sleep. For more relaxation head to the leisure club where you can swim in the pool, relax in the Jacuzzi or for the more energetic, you can work out in their superb leisure club. If you prefer the fresh air, you'll be pleased to hear the hotel has an 18 hole Championship golf course. There are some simply stunning views over the Campsie Hills. It’s self-contained conference centre can hold up to 400 delegates for a conference and up to 300 for a glittering dinner dance. ... more   less 
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Also Known As:
The Westerwood Hotel & Golf Resort - a q Cumbernauld
The Westerwood Hotel And Golf Resort - a Qhotel
Westerwood Hotel Cumbernauld
Hotel Westerwood
The Westerwood Hotel & Golf Resort - A QHotel Cumbernauld, Scotland

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