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“Fantastic staff + 4 'top tips' for your stay!”

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O'Reilly's Rainforest Retreat, Mountain Villas and Lost World Spa
Certificate of Excellence
GreenLeadersGold level
Brisbane, Australia
Level 6 Contributor
98 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“Fantastic staff + 4 'top tips' for your stay!”
Reviewed February 11, 2013

Got stranded at O'Reillys in the Australia Day Long Weekend storms - fallen trees! The staff were fantastic - very helpful, friendly and went out of their way to help and give advice. Huge appreciation to RACHEL the Receptionist who helped everyone and went way beyond the call of duty to give everyone up to date information. We were all charged to stay the extra nights - even though we could not escape - but a nominal $50 a night (if staying in the cheap rooms). The spa is great and good value for money

Here are my top tips for staying there

1. Take waterproof coat and trousers.... there are lots of bugs in the rainforest!

2. The food is VERY VERY expensive. The Mountain View rooms have a kettle, fridge, 2 mugs and 4 glasses. Take your own museli, yoghurt, packet soups etc. Buying food there will cost a small fortune

3. The Mountain Rooms have no internet or TV. But Optus 3G USB internet stick and iphone works perfectly

4. The road is very steep with lots of sharp bends and blind corners. Take the journey slow and at a speed that you are confident travelling at. Don't be intimidated by people in big 4WD's... just pull over when there are opportunities and let them pass. The 36km road up to the top is a good 1 hour and 15 minute drive and a very very beautiful journey

  • Stayed January 2013, traveled with friends
    • Value
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Helpful?
1 Thank rachelsmithtorquay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jana J, Marketing Manager at O'Reilly's Rainforest Retreat, Mountain Villas and Lost World Spa, responded to this review, February 24, 2013
Thank you for your feedback and comments on our friendly staff, we appreciate it. And thank you for being so understanding about the storms encountered.

I'm sorry you found the food prices to be expensive. We do offer meal inclusions/packages, which works out to be extremely reasonable.

We hope to see you at O'Reilly's again soon!
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Traveler tips help you choose the right room.   Room tips (402)
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Darwin, Australia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 8, 2013

We have stayed in both the lodge and villas and have always had great family holidays here. Lamington National Park is the best preserved subtropical rainforest in Australia and is the main drawcard.

The villas are beautiful, with very high quality fittings (Miele appliances!) and are only a few years old. Almost all have great views (we stayed in 30, partial valley views on one side and rainforest on the other). There are lots of nice touches like the flashlamps in the rooms for spotlighting, and the fireplaces. The spas on the deck are a bit over the top!

The resort rooms are fine, we stayed in a mountain view room last year and it fitted two adults and two young children fine.

We absolutely love the restaurant - I was so surprised to read other negative reviews here. The buffet breakfast is epic, similar to what you get at 5* hotel restaurants. Dinner was also excellent (the pork was fantastic!). The best of all though was one of the O'Reilly family coming and telling is stories of life on the mountain over the years - personal touches like this set O'Reillys apart.

There is a great childrens' play room next to the restaurant - one can pack the little tikes off here and enjoy a more relaxed meal (even better would be if there was a staff member there to keep an eye on them...). This room is also great for the not infrequent rainy days.

My criticisms - it is expensive, we can only afford to stay here when there is a decent wotif special on. I wonder if there is more scope for family specials, particularly midweek in school holidays. On the other hand there is no additional fee for children and they get breakfast for only $10 for all.

Overall, this is mountain rainforest perfection!

  • Stayed February 2013
    • Value
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Helpful?
Thank Krispy76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jana J, Marketing Manager at O'Reilly's Rainforest Retreat, Mountain Villas and Lost World Spa, responded to this review, February 10, 2013
Thank you for your positive comments - we are so glad that you and your family have enjoyed your visits to O'Reilly's, especially the restaurant and facilities for the little ones.

We do have mid week and family getaway packages, which can be found on the O'Reilly's website (under specials & packages) or in the Bowerbird monthly eNewletter (sign up for updates via the website). The next family package displayed is for Easter. Alternatively, you may phone reservations on 1800 688 722 and one of our friendly team members can assist with planning your O'Reilly's vacation.

The Eco Rangers program runs over school holidays, which has been quite a success with parents and kids. This could be an ideal time to visit as well.

We look forward to welcoming you and your family back to O'Reilly's again soon!
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Southport, United Kingdom
Level 6 Contributor
115 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed February 3, 2013

We had a garden view room whilst we stayed here. First impressions not good due to the damp smell and the furniture in the room was grubby and dated. There were cobwebs everywhere and the shower was more akin to a prison shower (toiletries nailed to the wall) and the bathroom was small. The room didn't have any aircon and didn't seem to get cleaned thoroughly whilst we were there.

The restaturant at the hotel was, quite frankly, shocking. Everything there (for the evning meals at least) was microwaved. We where sat near the kitchen and you could actually here the microwave ping. Our desserts came out stone cold and we had to send them back for them to (presumably) be zapped at full power in the microwave. Breakfast was even better, on the first morning there it was raining so rather than have breakfast inside, which is perhaps traditional, we had breakfast outside. I have travelled to many places and have never been forced to eat outside in the rain.

We were also told there was afternoon tea. This is a lie. Whilst it is possible to get tea and coffee the cakes that accompany the drinks are disgusting.

Overall, I think you might be better sleeping in the rainforest than staying here. It's expensive, dated and not worth the visit.

  • Stayed January 2013, traveled as a couple
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Helpful?
4 Thank AtticusFinch14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jana J, Marketing Manager at O'Reilly's Rainforest Retreat, Mountain Villas and Lost World Spa, responded to this review, February 4, 2013
Thank you for taking the time to share your experience with us on TripAdvisor. Naturally, it is disappointing to read that your recent stay did not meet expectations. We generally receive great feedback on our food, however it is these types of comments that do keep us on our toes.

Your thoughts on the food preparation causes us great distress, as I assure you the meals are prepared without the use of a microwave. There is one microwave in the kitchen, near the desserts, used only to heat up chocolate fondant sauce, as you can imagine it is a messy task to continuously reheat chocolate sauce in a pot. In addition, it is a rarity that guests don’t enjoy the Sunday BBQ breakfast, which is set up at the covered pavilion to offer a variety in scenery, as well as incorporating an Australian tradition. Understandably you did not enjoy the rain aspect of the rainforest.

I would like to take this opportunity to apologise for the overall dissatisfaction experienced. At O’Reilly’s, we consistently endeavour to progress and adapt, without losing the family and traditional element that so many of our return guests expect to see year in and year out.

I hope we have the opportunity to see you again at O’Reilly’s so you can see an improvement.
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Brisbane, Australia
Level 6 Contributor
325 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
Reviewed February 2, 2013

Stayed 2 nights in room 23 "mountain view" room. After reading reviews I was not sure of what to expect but I must say we were pleasantly surprised at the standard of accommodation at o'reillys. We have stayed at a number of lodges in the USA and I can honestly say that o'reillys is certainly up to standard for a retreat in a remote location such as lamington national park. Staff were all friendly and very helpful. Check in was quick and we booked a few tours at the reception desk with no problems. We visited O'reillys just a few days after the area had experienced horrendous rain, flooding and storms. The staff had done an amazing job of clearing the roads up to the retreat from all the trees that were blocking the road up the mountain. It is certainly a testament of dedication from the staff when you see what they achieved in a short time so that visitors could come and enjoy this spectacular destination. Our room was clean, comfortable and had a great view of the mountains. Tea, coffee and a small fridge were supplied in the room. We visited the rainforest bar for happy hour and enjoyed cocktails and dinner on the patio. Loved watching the sunset from the paio while sipping on our cocktails. Rooms are serviced each day and the complementary morning and afternoon teas were delicious. We did several tours including 4wd tour, glow worm tour and the early morning bird talk. All were informative and worthwhile. Duncan the tour guide has a great sense of humour and adds value to the tours. Highly recommend O'reillys for couples and families. Will definitely be recommending O'reillys to our family and friends.

Room Tip: Any room with a mountain view is good.
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  • Stayed February 2013, traveled as a couple
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Helpful?
Thank Madjude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jana J, Marketing Manager at O'Reilly's Rainforest Retreat, Mountain Villas and Lost World Spa, responded to this review, February 5, 2013
Thank you for your valued and kind feedback - your comments have been passed on and are greatly appreciated.

I am pleased to read you enjoyed your recent stay with us, especially the standard of accommodation and service. We have a very dedicated team here and we are glad that it shows.

If you have any pictures, we would love to share them! Please visit our facebook page to submit your favourite photos.

We look forward to the opportunity to welcome you back to O'Reilly's soon!
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Brisbane, Queensland, Australia
Level 4 Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 25, 2013

This was our first family trip away for over a year and we were not disappointed. Everything about the stay was fantastic... some summaries below.

The staff were great. Our guides on the activities we undertook were knowledgeable and friendly and made the experience great. Checkin staff were friendly, as were those in the cafe and mini mart.

The accommodation (Bower #11) was excellent! I had read some negative reviews on here before the trip, but seriously, for the experience you are after staying in a rainforest, they are excellent! They were clean, well presented, well stocked with necessities, and everything worked well. Nothing better than lighting the fire on a misty evening.

The adventures we undertook (Glow Worms, Flying Fox, Walks, One on One Bird Encounter) were great, well run and the kids loved them.

Our afternoon spent with Mark doing the one on one birds of prey experience was well worth it and Stella and Dorothy were fantastic, such amazing birds.

Already looking forward to planning our next trip, we will definitely be back.

Room Tip: We had a villa looking down the valley, and this was definitely worth it!
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  • Stayed January 2013, traveled with family
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Helpful?
1 Thank Grant C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jana J, Marketing Manager at O'Reilly's Rainforest Retreat, Mountain Villas and Lost World Spa, responded to this review, January 28, 2013
What great feedback – thank you for taking the time to share your O’Reilly’s experience, in particular the positive comments on O’Reilly’s activities and villa accommodation. Thanks for sharing your family holiday with us, we look forward to seeing you soon!
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Canberra, Australian Capital Territory, Australia
Level 5 Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed January 25, 2013

We returned to O'Reilly's after 6 years to stay in one of the self-contained villas, 300m from the main O'Reilly's retreat/hotel. Our villa was no. 47, with a jaw-dropping view over the escarpment from the deck. This was one of the better appointed 2br villas I've stayed in - Miele appliances in the kitchen, air conditioning in living areas and both bedrooms, spa on the deck, and polished wooden floors. Our 3 children fitted easily into the second bedroom. Although I thought 5 days there would be ample, sadly it wasn't enough. The children were occupied on several days with the excellent eco-rangers kids' program (fantastic value for money at $15 - $20 per child for around 3 hours, morning and/or evening session), allowing us to do some more strenuous bushwalks. The gorgeous infinity-edge pool near the villas was a revelation - a beautiful 25m pool seemingly perched on the edge of the escarpment. But beware - there is a fairly steep walk back up the hill to most of the villas. Staff were very friendly and helpful, and the restaurant (which we only ate at twice) offered tasty, although not sensational, food. We mainly self-catered, allowing us to admire the beautiful sunsets from our deck. O'Reilly's provide a detailed walking map to guests which is slightly more detailed than the Parks and Wildlife one. Make sure to sample some of the half-day walks - don't be put off by the sign at the beginning of the Blue Pool/West Canungra Creek Track - it's not that bad trudging back up the hill! Recommend the walk to Pat's Bluff (West Cliffs), off the Python Rock track - fantastic views. Didn't try the Lost World Spa, but perhaps on another visit ... My daughter particularly enjoyed the bird feeding, too. Note: the walking track between the villas and the main O'Reilly's complex is a 300m long bush track, and uphill on the way to O'Reilly's, so don't wear your high heels or thongs.

Room Tip: If opting for the villas, choose a valley view one, although not at the very top of the hill if you...
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jana J, Marketing Manager at O'Reilly's Rainforest Retreat, Mountain Villas and Lost World Spa, responded to this review, January 28, 2013
Thank you for the glowing review on your recent visit. I am pleased you enjoyed your stay in O’Reilly’s Villas and enjoyed many of the walking trails in Lamington National Park. Your feedback on the Eco Rangers was well received by our team. Thanks for sharing your feedback, we hope to see you again soon (and next time for longer!)
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Wolverhampton, United Kingdom
Level 6 Contributor
118 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed January 20, 2013

Not normally a nervous passenger/driver, but what a dreadful road (through gorgeous scenery) to get up there, single track, twisting, turning, switchbacks: thought I was in a James Bond film – but what a marvellous place. The one thing I regretted was that we only had the one day. The room was fabulous, with a view to die for – and our balcony was visited by rosella parrots, which were truly fascinated by my teddy bear (one landed on him and pecked his eye!). Beautiful, beautiful, beautiful. We did a few walks from the hotel, including a very short one which everyone should be encouraged to do: the treetop walk (on walkways in the forest). Amazing birdlife. We ate a great plate of antipasti in the very small bar. I regret so much that we were unable to stay longer than one night.

Stayed September 2012, traveled as a couple
Helpful?
1 Thank AndTedcametoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OReillys_Retreat, Marketing Manager at O'Reilly's Rainforest Retreat, Mountain Villas and Lost World Spa, responded to this review, January 21, 2013
Thank you for sharing your great feedback on Tripadvisor. True, the road to O’Reilly’s is mountainous and winding, I can only imagine the experience in the 1930’s when there was not a sealed road at all! We recommend guests take it easy on the way up - enjoy views of the mountains and valleys, sight the different wildlife and be mesmerised by the mystical rainforest – drivers, we urge you concentrate on the road (and swap on the return journey!)
It is pleasing to read you enjoyed your stay at O’Reilly’s – we wish you could have stayed longer too! Perhaps on your next visit to Australia, we will see you again!
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Additional Information about O'Reilly's Rainforest Retreat, Mountain Villas and Lost World Spa

Property: O'Reilly's Rainforest Retreat, Mountain Villas and Lost World Spa
Address: Lamington National Park Road, Canungra, Queensland 4275, Australia
Location: Australia > Queensland > Brisbane Region > Scenic Rim > Canungra
Amenities:
Bar / Lounge Beverage Selection Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Specialty Lodging in Canungra
Price Range (Based on Average Rates): $
Hotel Class:4 star — O'Reilly's Rainforest Retreat, Mountain Villas and Lost World Spa 4*
Number of rooms: 114
Official Description (provided by the hotel):
Explore World Heritage-listed Lamington National Park from the best and only vantage point on Green Mountain - at O’Reilly’s Rainforest Retreat - operated by passionate by third generation O’Reilly family members whose ancestors pioneered eco tourism in Australia in 1926. Choose to stay in a cosy Rainforest Retreat guest room with expansive views overlooking the western McPherson Range or one of 48 self-contained and architecturally designed modern Villas perched unobtrusively onto the sloping hillside. Get amongst the daily activities of guided bird walks, animal shows and the famed Tree Top Walk and treehouse climb to viewing platforms above. Plus, test your skills on an off road two-wheeled Segway tour through creek crossings to Morans Falls, or bliss out in the Lost World Day Spa. Dine in the casual treehouse bar on homemade pizzas or opt for the rustic dining room with a gourmet a la carte menu including matching wines from the Canungra Valley Vineyards down the road. Order a packed lunch or picnic hamper and set off to one of 500 waterfalls via 160 kilometres of nature trails. ... more   less 
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Also Known As:
o`Reilly`s Rainforest Retreat, Mountain Villas And Lost World Hotel Canungra
O'Reilly's Rainforest Retreat, Mountain Villas And Lost World Spa Australia/Canungra, Queensland

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