I stayed here during a business trip in July and could not find fault. The room and hotel were up to date. The bed was firm which suited me, en suite bathroom Japanese style ( short, deep bath). Didn't use the onsen at the hotel so can't comment. The staff were very accomodating and pleasant. The breakfast was Japanese / European style. There was free wifi at this hotel which worked perfectly adequately. I have no reservations about staying here in the future.