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“great staff”
Review of Kintail Lodge

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Kintail Lodge
Ranked #1 of 1 Hotels in Shiel Bridge
Certificate of Excellence
A TripAdvisor Member
“great staff”
Reviewed July 7, 2006

when i came to kintail lodge it was my first day in scotland.(school trip).
when me and my group got there we were greeted by members of staff straight away. i would definitely say this lodge is the perfect choice for anybody.

anyway the great thing about this place is that they accept people under 18 years and are never impolite. i know this because i was there for 5 days and thoroughly enjoyed myself. and would love to go back soon.
the staff give excellent info on most tourist attractions, including:glomach falls, eilean donan castle, and the five sisters of kintail.

the staff are the most proffessional people i've met!

thankyou everyone at kintail lodge.

  • Stayed May 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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354 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (63)
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English first
Carlisle, United Kingdom
Level 4 Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed April 16, 2006

A group of eight walkers visited the hotel on Easter Sunday, with a view to using it as a base for a future walk over the 5 Sisters of Kintail. It was 3pm and the board on the roadside clearly advertised "Food Served All Day". We hadn't eaten and were hungry. We trooped into the bar, I should point out that we were not in walking gear, having walked the ridge from Creag A Mhaim the previous day we were resting. The woman behind the bar said they were serving snacks and she would get us a menu. We proceeded to order 8 drinks at a cost of £15 something, the obnoxious barman took our money then announced that the kitchen was closed to prepare for the evening meals. One of the group pointed out that the sign outside said "Food served all day", however, no-one cared. We drank up and drove to the Cleunie Inn down the road where we were warmly welcomed, fed with delicious food from an extensive all-day menu and shown round the very comfortable rooms. Needless to say, this is where we will be staying.

  • Stayed April 2006
    • Value
    • Service
Helpful?
6 Thank moneyconvertor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed February 28, 2006

We arrived at about 10 at night in January after a last minute change of plans.
We asked for a room and were told we'd be the only guests. We were shown a couple of rooms, both were very cold. We chose the one without the loch view, and also without the draughty fireplace.

We were assured the room would warm up quickly. It didn't. Normally that wouldn't bother me, but we had our 8 week old baby with us. Down in the bar several locals were getting tanked up with the hotel manager. We asked if there was any chance of a sandwhich - they offered us a bag of crisps.

At 11.00 the heating was switched off in the entire hotel, including our room. It was so cold that you could see your breath in the air. The baby was wrapped up in 3 blankets and in her carry cot, but we still felt the need to bring her into the bed under the duvet so we could keep her warm.

The next morning when asked whether we had had a good night we answered emphatically no, and explained why. Breakfast was served. It was okay but not up to the standard of a similarly priced room in Edinburgh.

Our room was supposed to be £85 for the night, which was very expensive for the standard of the room. But I was tired when we arrived and wasn't in the mood for haggling. After hearing our complaints she tried to charge us £75 for our horrible night. I said I'd give her £50 and not a penny more. She became very tight lipped, argumentative and unpleasant. I pointed this out to her which finally made her back off.

These people have absolutely no idea about customer service. The hotel is extremely poor value for money. Save yourself the trouble - carry on down the road towards Kyle and find yourself a decent place to stay.

  • Stayed January 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
houston TX
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed June 5, 2005

Kintail Lodge is situated in a lovely location on the loch. The outdoor appearance is positive. The lounge and sitting room are comfortable and well decorated.

The room was a good size and clean but was in dire need of an update. Carpeting in the bathroom was 60ish, with no heater or shower, just a tub. Tired curtains. No clock or radio. They seemed to want to give some amenities, albeit very cheaply e.g. plastic cups instead of glasses, family size bottled soap and shampoo instead of individual bars, cheap TV, cheap hot water kettle.

Our room was over the kitchen and we heard kitchen noise very late. View from the 3 windows was overlooking laundry and exhaust fan from kitchen, without a glimpse of the beautiful mountains surrounding tha area.

Breakfast was very average.

We expected more since the lodge was one of the most expensive ones we had in Scotland and by far, the least desireable.

A poor value for the money.

  • Stayed June 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
13 Thank friedrich dawg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed May 28, 2005

this is the second time we have stayed at Kintail lodge each time it was like a stay in a fine coutry house the service the food the rooms all exellent evenour dogs were made welcolme we look forward to our next visit as we know the welcolme will be just as good if you want peace comfort and real freindly people go to Kintail Lodge

  • Stayed May 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kintail Lodge

Property: Kintail Lodge
Address: Shiel Bridge, Shiel Bridge IV40 8HL, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Lochalsh > Shiel Bridge
Amenities:
Bar / Lounge Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Shiel Bridge
Price Range (Based on Average Rates): $
Number of rooms: 12
Also Known As:
Kintail Hotel Shiel Bridge
Kintail Lodge Shiel Bridge, Scotland

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