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All reviews panoramic view rooftop floor dinner onsen ryokan lake
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1 - 6 of 18 reviews
Reviewed August 7, 2018 via mobile

Spent a night at this excellent eight-room hotel. The room smelled great due to the quality of the tatami and there is an onsen as well. There is also a public onsen on the rooftop and we spent an amazing time watching the fireworks there! Very good service and the food was delicious and healthy - lots of tofu! Would definitely stay here again.

Date of stay: August 2018
Trip type: Traveled with family
1  Thank delboylin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2018

It was a hot summer afternoon, I arrived at the beautiful Hotel and was greeted by staff even when I was still in the shuttle van. I was then brought to the common area with a view of the lush green garden. Got seated and served with iced tea and snacks, while they did the check-in. There is a staff designated for each guest / group, who will take care of you during your stay.

I was then led to my room on the 2nd floor. There are in total 8 rooms in the entire building; and each room is equipped with everything a traveller would need and like. My room (junior twin) is very spacious - almost too spacious for single use - and there is an onsen bathtub all to myself.

The Hotel has just been established for a year or two, and everything is sparkling clean. Read the Introduction on the little table and it tells you from where and by what material everything is made of.

Dinner and breakfast are "performed" in a private dining room at the time you prefer. The experienced staff would explain each dish with details and cook (e.g. sukiyaki beef) in front of you. Every single dish is impeccably presented and tastes insanely good. I couldn’t finish the clay pot rice (which was perfect) as I was too full; but no worries, they’d make Onigiri (rice balls) out of it so that you could enjoy them as mid-night snacks.

Not only is there an onsen inside each guestroom, there is also an open-air onsen on the rooftop, where guests (NB: men and women together) enjoy a panoramic view of the beautiful Lake Suwa (the scenery in “Your Name.” was reportedly modeled after it).

Cannot stress enough how courteous, thoughtful and well-mannered the staff are. I particular remember that after the first dish of the dinner and they noticed my being left-handed, every dish thereafter was presented from my left. This is how you impress your guests!

Overall, a one-of-the-kind experience that I will always miss. It’s not cheap, of course, but the stay well justifies the price tag.

Highly recommended to everyone who appreciates what one would call “the Japanese quality”.

Date of stay: July 2018
  • Trip type: Traveled solo
    • Sleep Quality
    • Service
Thank teddyiris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2018

Me and my wife stayed at Sui Suwako for four nights. We used this city as a base for exploring the nearby towns of Matsumoto and Azumino primarily because we could not find a hotel or ryokan of similar standard.

We are so happy that we chose this place over others.

The inn has only 8 rooms so there is definitely the feel of exclusivity. The hotel itself opened only a few years ago so everything is fresh and modern. We stayed in a suite on the second floor and it was very spacious with a separate living room, bedroom, a wooden bath and shower and a hot spring bath in the enclosed balcony as well which we enjoyed to the fullest.

All rooms offer views of Suwa lake and the panoramic view from the onsen on the top of the hotel is breathtaking.

The hotel grounds have a small japanese garden as well.

As with most Japanese Inn's your stay includes breakfast and dinner. If ever the phrase "breakfast fit for a king was apt' it would be so for this place. Dinner on all four nights was different with multiple courses using the freshest local ingredients. We also got to try horse meat sashimi which was a first for us. They also have sake pairing for dinner and a separate sake bar in the reception area. Oh and by the way, dining is in your own private dining room which just adds to the sense of exclusivity.

As if the above were not good enough to earn them the five star rating, the service is impeccable. Right from the time of reservation to prompt answers to queries regarding sightseeing before we arrived, arrangement of shuttle service to pick us up from the train station, service during breakfast and dinner, every time was exemplary.

They also have a free tour of the four shrines which Suwa is famous for.

Special thanks to Ms. Naoko Okamoto san who is the manager and Ms. Indah Banarni who took care of us and made our stay memorable.

We will sure be going back.

Room tip: Stay on higher floor if you want unrestricted views of Lake Suwa
Date of stay: November 2017
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Manish P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2019 via mobile
Google Translation

Date of stay: March 2019
Trip type: Traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2019 via mobile
Google Translation

Date of stay: December 2018
Trip type: Traveled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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