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“unpleasant experience”
Review of Balmacara Hotel

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Balmacara Hotel
Ranked #1 of 1 Hotels in Balmacara
Reviewed September 14, 2013

At first everything seemed to be fantastically ...... nice atmosphere, beautiful views, weather Scottish sun once again rain. Large room cozy and clean!
Unfortunately, the evening dinner was a failure! Not by a chef but by waiter or manager Andrew..... looked stressed, anxious and slightly inserted ..... He forgot about our table and we had to wait a long time until we can handle, and the restaurant was empty ...?? So where was he? His English was unintelligible mumbling something ..... maybe to much of ....... Fortunately, the breakfast was excellent with plenty of choice, cheese, salami, fresh bread. Morning shift waitresses was a lot better! I recommend the hotel and breakfast but the restaurant is out! I wish you good luck!

  • Stayed: August 2013, traveled as a couple
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Thank Johan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scotskiers, Manager at Balmacara Hotel, responded to this reviewResponded September 16, 2013

We operate three different areas of eating. If there is a large tour group we do not take bookings for the restaurant at this time. Clients are offered the option of dining before or after the group or alternatively in the Public Bar where they do not require a reservation. The manager is responsible for the overall operation of the hotel and occaisionally may be other places but will delegate someone to attend the restaurant. Perhaps the client could tell us on which date he stayed.

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116 - 122 of 248 reviews

Reviewed September 5, 2013

We stayed at the Balmacara Hotel on our way to Orkney. View of the loch out our bedroom window was beautiful. It is an old, remote place so don't expect a modern facility. The staff were friendly and helpful. Only problem was the wifi, phone system and credit card system were down the two days we were there. Otherwise, I would recommend it as a good place to stay and see Sky and Orkney.

Room Tip: The room under the "hotel" sign has a very nice view.
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  • Stayed: August 2013, traveled as a couple
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1  Thank judithchappell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

The hotel suited our purposes as a base to wander around Skye and the surrounding areas. Room was large with excellent view of the Loch , clean and tidy , shower fine , clean towels every day , hot water. Very small TV but to be honest we weren't there to watch tele so not a problem. Radiators once turned up were more than adequate. Wifi was not working at time of our visit , didn't bother finding out why , sometimes it's nice that the I pad , smart phone etc stays quiet , this was a short holiday after all, did see others complaining so could be an issue if you can't live without it. Breakfast was interesting , food was good , but service did vary from morning to morning , if the manager was not around things were slow , when he was there things ran a lot smoother.
Bar at side of hotel basic but ok , campers use it as well as hotel guests , bit of a ramblers type bar. The food was a surprise , being excellent and better than expected. Overall the hotel was good value and fine for what we wanted , its not five star etc , but no real problems if you just want somewhere to stay whilst exploring the area. Plockton a few miles away worth a visit.

Room Tip: Room 45 we found had nice view, on the end of new part of hotel .
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  • Stayed: August 2013, traveled as a couple
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Thank Darren B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2013

Fantastic position overlooking mountains on the far side of the Loch, would make a superb base for a walking holiday as there is so much beautiful scenery all around this area.
Staff at the hotel were welcoming and friendly, food was OK but a little pricey.
My single room was a bit cramped and the 14" portable TV was straight out of the 90's but the room was clean and everything I needed worked just fine.
I was quite happy with everything at the price I paid, its really better than average but not quite very good - 3.5 stars would be my rating !

  • Stayed: August 2013, traveled on business
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Thank Ronny48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2013

We stayed 1 night (thankfully, only 1 night) on a C.I.E. tour of Northern Scotland. The entrance to the hotel tells it all: ugly, dirty worn carpet at front entrance leading to lounge with worn, uncomfortable furniture. Room was very small, bathroom equally small with skylight which was full of live spiders and their webs, black mold around bathtub and floor area. Dinner was only fair, staff were unsmiling with slow service as they had a large group to service. Breakfast was typical Scots buffet with usual breakfast foods. Overall a very mediocre dining experience. Stay elsewhere if you want quality rooms! Only really good thing was the evening entertainer in the lounge (not the bar) who was very good.

  • Stayed: August 2013, traveled solo
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1  Thank Lenny333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2013

The Balmacara hotel has very nice views. The hotel is located on the side of the KYLE OF LOCHALSH which is on the west coast of Scotland. Taking walks along the loch or hiking on the National Trust hiking trails offers spectacular views of countryside that are hard to forget.

Room Tip: roadside is not very loud and offer great views. The first floor offers french doors to a deck. Seco...
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  • Stayed: July 2013, traveled as a couple
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Thank Timothy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2013

We visited this hotel on our trip through the Scottish highlands, across Eilean Donan Castle to Isle of Skye. Balmacara is a rather remote side on that route. However, the location (and our hotel room) had a great view on Loch Alsh and the Isle of Skye/Kylerhea river. The manager was very helpful, in particular as we searched for a restaurant in the late evening. WiFi was mainly available in the lobby (ok for as as we were mostly interested in the Ferry schedule for Armadale-Mallaig. The room we had was rather large and clean, although the interior appeared to be historic to some degree (others might call it outdated). However, from our perspective the room had some atmosphere and a good view on Loch Alsh. Also the bathroom was ok and clean (although some renovation would be appreciated).

Don't miss the breakfast. Nice choice from an menu card and good quality (an English/Scottish breakfast gives a good start into a tourist's day ;))

Room Tip: Rooms in the main building, first floor offer a nice view on the Loch. We booked this hotel one day...
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  • Stayed: June 2013, traveled as a couple
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Thank he-H767
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Balmacara Hotel

Address: Balmacara Hotel | Balmacara, Balmacara IV40 8DH, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Lochalsh > Balmacara
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Restaurant
Hotel Style:
Ranked #1 of 1 Hotels in Balmacara
Price Range: $138 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Balmacara Hotel 3*
Number of rooms: 29
Official Description (provided by the hotel):
The Balmacara Hotel is situated on the shores of Lochalsh, with constantly changing views over the sea to Skye. Perfectly situated to explore this breathtakingly beautiful part of Scotland, the hotel is approx. 3 miles from Kyle of Lochalsh, the Skye Bridge, and Eilean Donan Castle. The Hotel enjoys an outstanding location for touring and provides an ideal leisure break destination. ... more   less 
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Also Known As:
Balmacara Hotel Lochalsh

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