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Reviewed February 10, 2018 via mobile

We chose this hotel as it is next to a ski resort and we had an excellent stay here.

We arrived this hotel from Kanazawa, by taking a bus to the Sena station. Originally, we had booked a complimentary transfer service from Sena station to the hotel at around 20:30. As we had finished our one day trip in Kanazawa earlier than expected, we called to the hotel by using the public phone and changed the pickup time to around 19:00. The bus arrived Sena station at 19:40 due to the heavy snow but we were unable to contact the hotel about the delay as we did not have Japan SIM card. Big thanks to the hotel staff as he was very patient and reliable that he waited for us under heavy snow for more than half an hour at the station. Otherwise, we might have some trouble and would have stuck at the bus station.
After arriving at the hotel, we immediately felt being welcomed by the receptionist. The check-in was efficient and hotel information was clearly explained.
We went to have dinner immediately after check-in as the dinner was prepared and waiting for our arrival. The female server was so attentive that she provided the most excellent service that we had ever encountered.

Room - The room we stayed was nice and beautifully decorated. The tap in bathroom had a bit water leakage but it was just a minor thing.

Hot Spring – There were outdoor and indoor hot springs. The weather was so cold that we thought they were not hot enough. There were a wide range of Yukata in hotel lobby that we could choose from.

Food - We stayed for 2 nights and we found the hotel was attentive that they served different menus of dinner and breakfast. And we like the breakfast and dinner menus of first night more than the second night.
On the check-out day, our phone alarm did not work so we didn’t go to have breakfast on time. The food were cold but we understood we were late. But I would suggest the kitchen to keep the food warm instead of leaving the food cold and serve to the guests.

The check-out was also smooth and free transfer to Sena station was also provided.

The overall stay was great and I would definitely stay in this hotel again in the future.

Date of stay: January 2018
Trip type: Traveled as a couple
Thank hayleyleung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
一里野高原ホテル ろ, 広報担当マネージャー at Ichirino Kogen Hotel Roan, responded to this reviewResponded March 5, 2018

Thank you for your stay and review.
Your review is great! we are so happy.
We are looking forward to welcoming you again! Kindest regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2015 via mobile

We had booked this ryokan with a view to go skiing/boarding the next day. Sadly there was no snow so Ichirino ski resort was closed. This meant the hotel was quite empty as people had cancelled their trips. This worked out well for us as both the inside & outside baths are very small. The bedrooms are on the pokey side too & rather snug with 3 adults.
The staff were friendly and one nice lady from Taiwan could speak English.
Dinner was excellent, with a chance to try wild boar, river fish & local Hakusan tofu. The lounge has a log fireplace, watched over by a rather sorry looking stuffed wild bear. The "games area" needs a major update & considering the price of the rooms charging 300 yen/hour for table football is not on!
When there is snow you can be on the slopes in a minute. Would return out of peak season.

Date of stay: December 2015
2  Thank Raging_Ronin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
一里野高原ホテル ろ, 広報担当マネージャー at Ichirino Kogen Hotel Roan, responded to this reviewResponded January 19, 2018

Thank you for your review!
We are waiting for you again.

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Reviewed November 14, 2014

Lovely ryokan close to Hakusan. The traditional Kaseki meals were excellent. Beautiful Onsen with both indoor and outdoor baths. Also a very nice lounge area with comfy chairs, We would definitely return.

Date of stay: October 2014
  • Trip type: Traveled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank WiltshireLassAbroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cruiser810380, 広報担当マネージャー at Ichirino Kogen Hotel Roan, responded to this reviewResponded February 4, 2019

Thank you for your favorable feedback.
It really warms our hearts.
We would also like to thank you for your kind comments.
We are looking forward to seeing you again.

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Reviewed 3 weeks ago
Google Translation

Date of stay: April 2019
Trip type: Traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ichirino_roan, 広報担当マネージャー at Ichirino Kogen Hotel Roan, responded to this reviewResponded 2 weeks ago
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Reviewed May 5, 2019
Google Translation

Date of stay: May 2019
Trip type: Traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ichirino_roan, 広報担当マネージャー at Ichirino Kogen Hotel Roan, responded to this reviewResponded May 10, 2019
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