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“Put me off premier inns”

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Premier Inn Manchester Trafford Centre South Hotel
Ranked #7 of 16 Hotels in Trafford
Certificate of Excellence
Hampshire, United Kingdom
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Put me off premier inns”
2 of 5 bubbles Reviewed June 21, 2013

this room was not the cheapest choice, in fact it was expensive for a budget hotel. The rooms were tired and worn and the noise from slamming doors and the air conditioning unit outside kept me awake. Overall i was very dissapointed with the room and the hotel for the cost paid. Next time i will certainly be looking for other options.

Stayed June 2013, traveled on business
Helpful?
Thank Dan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Manchester Trafford Centre South Hotel, responded to this review, June 25, 2013
Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated. Thank you once again for your review.
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525 reviews from our community

Traveler rating
    252
    167
    69
    27
    10
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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  • English first
  • German first
  • Italian first
  • Any
English first
London, England
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed June 16, 2013

Standard and fairly comfortable rooms. Heating in the rooms is fine. The size is OK for two people sharing but if an extra bed was put in it would be cramped.

The hotel is within 5 minutes walk to a main entrance of the Trafford Centre. When we went the hotel was full but even so check-in and checkout was quick with no problems.

The pub next door has acceptable food in the evenings. Breakfast was a large buffet but the quality of some items was only average. With the full hotel the kitchen was having some problems keeping up but overall not a bad place and would use again.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Builder49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew C, Manager at Premier Inn Manchester Trafford Centre South Hotel, responded to this review, June 18, 2013
Thank you for your comments regarding your stay with us last year.

Here at Trafford Centre South, we do strive to make our guests feel welcome while they’re away from home and it’s great to hear you found your stay comfortable.

We were sorry to hear that you found some of our breakfast items to be of only average quality. Since your stay with us in December, we now do our all you can eat cooked breakfasts to order. This is to ensure that all our breakfasts reach our guests as fresh as possible.

I do hope we can welcome you back soon.
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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 8, 2013

100% hits the spot great pub next door 5 minute walk to trafford centre what more do you want managed to get the room for 29£ bargain also very smooth check in .all done on line peice of cake.Guy on reception very good checked in with in minutes will defo return.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank millerdaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew C, Manager at Premier Inn Manchester Trafford Centre South Hotel, responded to this review, June 18, 2013
Thank you for your lovely review.

It’s great to hear that you managed to get one of our £29 rooms and we hope the money you saved was well spent in the Trafford Centre!

We look forward to welcoming you back in the near future.
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Douglas, null, Isle Of Man
2 reviews
4 of 5 bubbles Reviewed May 29, 2013

I have stayed at this hotel twice. Once a few months ago and 10 years ago with my husband. Was fantastic for shopping as hotel is right next to the car park for the Trafford Centre so 5 minute walk and you're there. Had the all you can eat breakfast and staff were lovely. Very chatty and helpful. We arrived at 9am and as our room was ready they let us book in even though we didn't expect to until 2pm. Very small issue was the walls are very thin and had quite noisy neighbours coming back late at night. Other than that can fully recommend it.

Room Tip: We were on ground floor but I think all the rooms are the same size etc
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Helen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew C, Manager at Premier Inn Manchester Trafford Centre South Hotel, responded to this review, May 30, 2013
Thank you for your fantastic comments.

It is great to hear that you enjoyed our all you can eat breakfast and we hope this set you up for a day at the shops. Our check in time is as you say 2pm but, if we can check our guests in any earlier, we are more then happy to do so.

We look forward to welcoming you back in the future. Maybe a little sooner then 10 years time?
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Barrow-in-Furness, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed May 28, 2013

Have stayed at this premier inn several times. It is in a fantastic location for the Trafford centre. The staff are brilliant, very helpful. There is a Brewers Fayre attached which is great or Frankie and Bennys round the corner.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terrie1208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew C, Manager at Premier Inn Manchester Trafford Centre South Hotel, responded to this review, May 30, 2013
Thank you for your lovely comments.

It is always a pleasure to welcome back our guests and I can see you have stayed with us on a number of occasions. We do hope you made the most of our location during your stay and we look forward to welcoming you back on your next shopping trip.
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Chester, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed May 19, 2013

Stayed 1 night with children to attend show at Event City, could not have picked a better location. Everything you could want is on the doorstep, excellent nights sleep in comfy, quiet bedroom and helpful staff available and an absolute bargain at £29. Would without hesitation stay again when visiting Trafford Centre.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sarah b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew C, Manager at Premier Inn Manchester Trafford Centre South Hotel, responded to this review, May 20, 2013
Thank you for your great comments.

We do hope you and your children enjoyed the show at event city and managed to get some shopping in on your walk over there. Its great to hear your stay was comfortable and hopefully, on your next visit, we can bump your rating to a 4 or 5 star.

We look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, United Kingdom
Level Contributor
4 reviews
5 of 5 bubbles Reviewed May 15, 2013

This is a great hotel which is in the perfect location for the Trafford Centre. It is located only a 5 minute walk at most from the entrance to the centre. Although basic, the rooms here are modern, clean and comfortable. There is a Brewers Fayre attached which provides adequate food and drinks, and has a different themed buffet every night. The staff in both the hotel and bar were friendly and helpful.
There was only one negative point about our stay here - the stench of curry coming from one of the upstairs bedrooms! Everything seemed to be really clean though and the cleaners were working hard so maybe the smell was unavoidable!

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JellyTot1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew C, Manager at Premier Inn Manchester Trafford Centre South Hotel, responded to this review, May 20, 2013
Thank you for your great comments.

We are more then happy to hear that you found our staff members to be friendly and helpful and we are pleased to hear your stay was a comfortable one.

It is unfortunate that you experience the smell of curry coming from one of the bedrooms. This seems to have been an isolated incident and we can only apologise for this.

We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Manchester Trafford Centre South Hotel

Property: Premier Inn Manchester Trafford Centre South Hotel
Address: Wilderspool Wood | Intu Trafford Centre, Trafford M17 8WW, England
Location: United Kingdom > England > Greater Manchester > Trafford
Amenities:
Bar / Lounge Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Trafford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Manchester Trafford Centre South Hotel 3*
Number of rooms: 60
Official Description (provided by the hotel):
Premier Inn Trafford Centre South is located at Intu Trafford Centre. The hotel is in walking distance to all shops and attractions, some of which include Chill Factore, Sky Diving Centre, Barton Square and Event City. Manchester city centre is just 3 miles away with local transport links just on the doorstep. Visit the famous Manchester United foodball stadium which is only a 10 minute trip. ... more   less 
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Also Known As:
Premier Inn Manchester Trafford Centre Sth Hotel Trafford
Premier Inn Trafford
Premier Inn Manchester Trafford Centre South Hotel Greater Manchester

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