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“Good food, awful service”

Nando's - Trafford Centre
Ranked #111 of 352 Restaurants in Trafford
Price range: $0 - $55
Cuisines: European, Portuguese
More restaurant details
Restaurant details
Good for: Large groups, Kids, Families with children
Dining options: Lunch, Drinks, Dinner, Brunch, Late Night, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Off-Street Parking, Free Wifi, Highchairs Available, Parking Available, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible, Wine and Beer
Manchester, UK
Level Contributor
39 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Good food, awful service”
2 of 5 bubbles Reviewed October 28, 2012

I like the food at Nando's but the service at the Trafford centre restaurant is awful. The main meal takes forever to arrive. The waiters and waitresses seem to do all they can to avoid making eye contact in case you make enquiries about your food.

The tables could be cleaner. The restaurant tends to be busy and you often have to wait to be seated. When you are lead to your table, it is just being cleaned and inevitably, not properly.

The service lets the food down.

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank 3outof5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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330 reviews from our community

Visitor rating
    85
    97
    70
    42
    36
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Any
English first
Bolton, United Kingdom
1 review
“Fantastic food”
5 of 5 bubbles Reviewed October 23, 2012

I went to nando's for my friends party; the food was excellent, i hade the quater chicken with rice and chips. If you order food there you have to try the rice, it is really tasty , i don't normally like rice but at nando's its really good i wish i ordered extra! The chicken is delicous all the time although the chicken burger isnt so nice. Service is good all our food arrived at a resonable time he wait was quite long but it is worth it when you eat the food. There is sometimes a queue to get in and that is the main problem but it means that the food is really nice. The value for money is good me and my friends went an there was four of us and we got the quater chicken and refill drink and it was only £35.00 for all four of us which i thought was great value for money.

  • Visited March 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank JessMurs098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
65 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Delicious peri peri chicken”
4 of 5 bubbles Reviewed October 23, 2012 via mobile

Wait can be quite lengthy as it is very busy all the time. Chicken is tendr and succulent and very filling. Self service ok and overall price if the meal quite expensive compared to other sit down meals.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank 12johnSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Welcoming and friendly staff, great food”
5 of 5 bubbles Reviewed October 15, 2012

We have visited Nando's at the Trafford Centre many times. The food has always been very nice. The staff are really helpful, friendly and I think they deserve a mention, as they work so very hard. My daughter and I were particularly impressed with the way a member of staff and the Manager dealt with an enquiry about a food item that was not available at the time we ordered, exceptional service! I think the Manager was called Mr. Ford, but unfortunately I cannot remember the name of the other person. Great customer service skills - well done.

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank babshorton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
88 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
“Great BBQ Chicken”
4 of 5 bubbles Reviewed October 11, 2012

I was at Nando in Belfast, Ireland and enjoyed it much more then here.
The food is still great but the atmosphere here is in a big shopping center but with a food court feel to it, so people are walking along while you are eating

But the food is still amazing!
Free refills!

  • Visited April 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank LizInAmsterdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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