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Reviewed March 12, 2017

Overall it is was a great place to stay and after two nights we left feeling like a million bucks.
We had our 3-year-old daughter and she was treated great at all times.
The place is very big and really nice. Our room was huge, super quiet, clean and very relaxing. We had a private bath and a private garden. Great that our room and the hotel did not smell like cigarette smoke as so many Japanese hotels do. Thumbs up for non-smoking.
The property is very big with sprawling facilities in traditional Japanese style. This is a wonderful place to walk around and enjoy, especially the main traditional Japanese garden. The main garden is really big and beautiful with a nice history.
Service was really friendly for the most part and the dinner/breakfast was really nice. One thing that they did not do was explain the different courses. I would not rate the food highly but certainly it was good. The dining facilities should be renovated so guests can enjoy views of the grounds and gardens while they eat.
The "public" bath was disappointing. It was clean and nice however for such a huge place this bath was way too simple and small. There is an indoor and outdoor bath but no saunas or steam rooms, no cold pools, no jet-baths, no benches, etc... Considering the potential for this place I was surprised how small, simple and uninteresting this onsen was but since my room had a nice tub I just didn't bother going back.
Convenient mini-bus service to and from the station.
I can recommend this as a fine place to stay. I feel the potential of this amazing property is not being used. Management would do very well to improve the public baths and dining facilities.

Room tip: Room with a private bath is awesome.
Date of stay: March 2017
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
4  Thank SandBTokyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2016 via mobile

Our room was very big. If you want to go out, you have to walk a lot. On the way out ther are waterfalls and other great views. As it is Ryokan, they take your shoes and you have to ask for them at the lobby.
Take a walk in their famous Japanese garden with lanterns, koi carps and Buddha in the hill. It is beautiful even in winter. There were still some red maple leaves.
We didn't eat any food there, but I have seen the trays of kaiseki dishes prepared for other guests. They put them in the corridor next to the room in plastic wrap. It was oshogatsu, so they a nice-looking had Osechi Ryori, traditional New Year food, and cut fruits.
The outdoor hot spring is teffific. One of the most picturesque I've ever seen.
Minor cons: Sometimes dusty, some windows in the corridor need washing.

Date of stay: January 2016
Trip type: Traveled as a couple
3  Thank Oliko85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2019
Google Translation

Room tip: 庭園を見たいなら本館
Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2019 via mobile
Google Translation

Date of stay: March 2019
Trip type: Traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2019
Google Translation

Room tip: 初音などの天皇陛下ご宿泊のお部屋をお勧めいたします
Date of stay: November 2018
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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