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Fantastic service

We arrived at Centrair airport and had planned to continue from there to the Japan Alps. We had... read more

Reviewed June 9, 2018
zurich67
,
Zurich
via mobile
Excellent Service

I exchanged the 1 week JR Pass with the online purchased JR ticket here. And also got the Hida Wide... read more

Reviewed April 14, 2018
JustLoveToFly
,
Singapore, Singapore
via mobile
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Reviewed June 9, 2018 via mobile

We arrived at Centrair airport and had planned to continue from there to the Japan Alps. We had already looked up a train connection which would only leave us with an hour‘s time from the touch down of the aircraft to the scheduled departure time of the train, without having been able to get the train tickets beforehand, so we knew our plans were ambitious. The travel center not only immediately produced all the train tickets we needed, including seat reservations, wrote down all the connections with instructions about a change of train station in Nagoya, they also found a much better and even earlier connection for us, which meant fewer train changes with our luggage. To top it, one of them literally ran over to some tourist information center to find some leaflets about the alps region for us! We made the train and everything worked out perfectly. This was outstanding service, and very friendly, too!

Date of experience: June 2018
1  Thank zurich67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2018 via mobile

I exchanged the 1 week JR Pass with the online purchased JR ticket here. And also got the Hida Wide View ticket from Nagoya station to Takayama (covered by JR pass) departing on the same morning here. The staff is helping and got me a window seat in the green car of the train. And also got tix from Takayama back to Nagoya here. Ths staff was helpful and patient and gave me some brochures of the sites i was visiting voluntarily. Excellent service.

Date of experience: March 2018
1  Thank JustLoveToFly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2019
Google Translation

Date of experience: March 2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2019
Google Translation

Date of experience: February 2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2018
Google Translation

Date of experience: December 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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