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“Excellent - A really great place to stay”
5 of 5 bubbles Review of The Valley Hotel

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The Valley Hotel
Ranked #1 of 1 Hotels in Fivemiletown
Certificate of Excellence
Dundee, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Excellent - A really great place to stay”
5 of 5 bubbles Reviewed June 26, 2007

I booked the Valley Hotel for a two night stay while in the Enniskillen area largely based on the good reviews the hotel received on Tripadvisor. It is ideally placed on the main Belfast-Enniskillen road and is well signed as you enter Fivemiletown.

A nice friendly welcome on arrival from the staff reception desk staff and they offered to have my luggage delivered to my room once I was checked in.

Rooms had been recently refurbished and were of a high standard. Initial impression was a clean, fresh smelling and spotless room which was well maintained and tastefully decorated. The room was well equiped and included data ports, an LCD television. plenty of electric sockets and an ironing board and trouser press.

The bathroom was gleaming and had a good selections of soaps, shampoos and lotions along with a sewing kit, shoe-shine kit and shower cap. It was nice to see that the Valley have retained these things when so many of the large chains are pennypinching and no longer provide them.

Dining is provided in the hotel in either the restaurant or you can order food in the Bar. I chose to eat in the bar. Meals are prepared fresh to order and I found them to be very good quality. It seemed to be busy on both nights and many people sounded to be local which is always a good sign. Breakfast was served in the Bordaux restaurant and again the service and quality of food was of a high standard.

Overall, the service at the Valley is outstanding. The major chains should go to the Valley to see good customer service in action. Too many times I stay with my work at major chains and find their idea of interacting with customers is limited to a few phrases learnt parrot-fashion which they repeat to every customer. It is refreshing to see that staff at the Valley have not gone down this route are all genuinely friendly and still treat their customers as GUESTS. They seem to go that extra mile to provide top class service and a superb place to stay.

Hope to be back there again soon.

  • Liked — Good service
  • Stayed June 2007, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank 787_Andrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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458 reviews from our community

Traveler rating
    355
    67
    15
    12
    9
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
BELFAST, N. IRELAND
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed May 28, 2007

We booked a two day break at The Valley Hotel, which included BB and one evening meal. The rooms, although small are spotless, really nice and comfortable and included a working plasma TV, a full hospitality tray, trouser press and iron. The bathroom was also spotless and had absolutely everything that was needed, including all those lovely little bottles!!

The food was excellent with generous portions. We eat breakfast ,lunch and dinner in the hotel and we were not at all disappointed. In fact I would make the 1 hour journey from Belfast just to enjoy the lovely food.

The staff are all so friendly and efficient. Could not be more helpful.

All in all I would say that this little hotel is a gem and in my opinion should be awarded 3 star status.

  • Liked — SPOTLESSLY CLEAN AND COMFORTABLE ROOMS
  • Disliked — DONT HAVE ANY COMPLAINTS WHATSOEVER
  • Stayed May 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank happygoluckyBelfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Yorkshire
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 29, 2007

We have taken my grandmother to this hotel for quite some time now just for lunch, and love the food everytime we visit.

Over the last two years we have used the hotel to cater for the christenings of our two children. On the first occassion everything was wonderful, the staff, the food, the surronderings and over all everything. On the second occassion we stayed in the hotel ourselves with the two children. They were able to accomodate us with two travel cots, and the stay was fantastic.

As we always say you can't fault the food in anyway, or the service..

We would like to pass on thanks to the staff for wonderful lunches, and for catering our two christenings and being so good in everything they do.

We have had quests from England on both occassions and they have had wonderful times in the valley hotel.

Thank you so much looking forward to seeing you all again.

Andrew, Jacqueline, Faith and Calum Harrison

  • Liked — Everything
  • Disliked — A bit of noise from the road but sure you can't get away from that.
  • Stayed April 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank jacki2405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
N. Ireland
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed November 21, 2006

We travelled to Fivemiletown during the Hallowe'en holidays for a one night stay. We asked on booking for a room to accommodate my wife and I, and our two young kids. We were allocated a super family room - two rooms adjoining, which the kids and really adored. The refurbished rooms have been finished to a very high standard that impressed us no end - a fresh, clean style with all the mod cons. No complaints at all.

We dined in the bistro that evening and thoroughly enjoyed the food - I had a really tasty duck, as good as I've had anywhere and better than most.

Service was spot on also, the staff came across as well trained and anticpiated our needs when they arose. Bar service was particularly good, attentive but not overbearing.

The real difference with the Valley and many other Hotels, in my opinion, is that the people who own the hotel actually run it, and they care enormously about satisfying their guests. Many bigger, and as they would lead you to believe, "better" hotels miss that personalisation. For example, one simple thing that made an impression on us was that on the kids bed were left a couple of bed time story books. Nice touch.

This hotel deserves success and if it continues to do things the way they were done during our stay, expect to battle for a bedroom here in a short time.

  • Liked — Fresh feel to new rooms
  • Disliked — Nothing
  • Tips/Secrets — Try the duck
  • Stayed October 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank TC299
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern Ireland
Level Contributor
62 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed November 1, 2006

Just got back from a short break at this hotel , which is somewhere that I have driven pasted on many occassions on my way to Fermanagh but never previously stayed before.Behind the average looking front is a hidden gem. The hotel is under going renovation and we were able to stay in one of the recently refurbished rooms , which took my wife and I by surprise ( pleasantly !!) The rooms are a good size with a reasonable sized bathroom and king size bed. The highlight of the hotel is the friendly staff from the receptionist to the bar staff to the house maids. But the secret is the quality of the food ,
and many locals join the guests for evening meals in the hotel 's sizable bar area. My wife and I had the best steaks that we have had for a long time in any restaurant. The food is served to you by two hotel staff and extra large portions of sides (be aware , don't order too many) The hotel is idealy placed as a base for attractions and towns to visit (Omagh , Enniskillen & Donegal) and we would recommend a visit to the Ulster Amercian Folk Park in Omagh. The hotel is not the Hilton , but a pleasant homely setting ( at a lesser cost) ,where staff will talk with you and make you feel welcome.Well worth a short stay.

  • Liked — Clean
  • Stayed October 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank NITraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 bubbles Reviewed May 15, 2006

We have just arrived home after having spent a two day break at the hotel. We found the bedroom charming and the staff delightul and most polite indeed. The food was of the best quality the presentation of the food left nothing to be desired.

  • Stayed April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
england
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed August 28, 2005

The outside of the hotel does look in dire need of a facelift however the inside is welcoming as are the staff who could not do more to help us. The rooms do need redecorating but are clean and functional. The food was freshly cooked and delicious.

  • Stayed August 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank snacks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Valley Hotel

Property: The Valley Hotel
Address: 60 Main Street, Fivemiletown BT75 0PW, Northern Ireland
Location: United Kingdom > Northern Ireland > County Tyrone > Fivemiletown
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 1 Hotels in Fivemiletown
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Valley Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
This is truly a magnificent small modern contemporary family run NITB 3 Star hotel; offering excellent service accommodation and award winning cuisine. The hotel is situated at the gateway to the famous Fermanagh Lakelands a perfect base to explore many of the tourist attractions such as Marble Arch caves, Belleek Pottery and the award winning Ulster American Folk Park. Golf, fishing, walking, cycling and pony trekking are all available locally within the sleepy village of Fivemiletown not to mention some fantastic ladies boutique shops and lots lots more. Our 22 newly refurbished bedrooms offer all the services you expect for the modern international traveller, trouser press & ironing board, flat screen T.V, hairdryer, unlimited FREE Wi Fi, tea & coffee making facilities, and complimentary car-parking available.All rates include a fantastic breakfast of fruit juices, choice of cereal, fruit, yogurts, croissants and a freshly cooked breakfast complimented with freshly brewed tea and coffee.Accommodation comprises of executive doubles, standard doubles, standard twins, family room and a luxury suite.Recent awards include: Welcome to Excellence Award, Flavour of Tyrone Good Food Circle, Gold Award Green Tourism Business Scheme and 1st Place Best Energy Saving SME Action Renewable Awards. ... more   less 
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Also Known As:
Valley Hotel Fivemiletown
The Valley Hotel Fivemiletown, United Kingdom

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