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“Poor Service - Expensive Extras - Busy Road” 2 of 5 bubbles
Review of Residence Laurin

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Residence Laurin
Thatsthat
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Poor Service - Expensive Extras - Busy Road”
2 of 5 bubbles Reviewed September 21, 2012

We were given a room stinking of cigarette smoke, on the busy main road with trucks and busses etc. passing from 5 AM - 11 PM. The room was swaped only after a second complaint. The serevice is poor. Management was condescending towards us. No microwave oven in the kitchen. We were charged Euro 10.00 per small clean bath towel. The bedroom door frame was pulling away from the wall. We checked-out a day early. You can do better down the road.

Room Tip: Rooms that face away from the main road are best. The busy main road passes a few metres from half...
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  • Stayed September 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank Thatsthat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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26 reviews from our community

Traveler rating
    10
    10
    1
    2
    3
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18
6
Solo
0
Business
0
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Sioux City, Iowa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed June 29, 2012

We stayed at this place in june of 2012. We didn't find the staff particularly friendly and there was an extra charge for everything, including electricity. Don't bother using th laundry facilities ( extra charge) and they aren't very efficient. I put a load of clothes in to dry at 5:00 am and 2 hours later it still wasn't dry. The unit was small and the noise from our balcony kept us awake all night. There are way better places for yor money!

  • Stayed June 2012, traveled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Pat H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Laurin

Property: Residence Laurin
Address: Via Carezza 127, 39056, Nova Levante, Italy
Location: Italy > Trentino-Alto Adige > Province of South Tyrol > Nova Levante
Hotel Style:
Ranked #10 of 14 Specialty Lodging in Nova Levante
Hotel Class:3 star — Residence Laurin 3*
Number of rooms: 35
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