We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely Hotel - Probably better in a Superior Room”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
TUI SENSIMAR Palazzo del Mare
Ranked #1 of 15 Hotels in Marmari
Certificate of Excellence
Reviewed May 13, 2013

The hotel is lovely and all public areas are very clean and well kept. We had the basic room but as a 5* hotel you expect certain standards. There was a constant stream of ants until we blocked up their entry hole. Other than that the room was a nice 4* I would say and plenty big enough; we didn't have a pool view really but that didn't matter as we were hardly in the room.

The hotel staff were all lovely and very friendly especially at the lounge bar. The pool is amazing if a little cold - but is was only early May and after 5 minutes it was fine. Beautiful beach with comfy lounges and clear sea.

I would say not really a family hotel as there is a lot of water and not really much for children to do. It is also a fair distance from any other restaurants and bars but we found the prices at the hotel very reasonable in comparison to other 5* greek hotels.

Overall probably is a very good 5* if you pay more for a better room, if not it is a good 4* but Greek standards and would happily stay here again. Next time I would hire a car - just for a break from the hotel from time to time

Room Tip: Better rooms are in the 200s+
See more room tips
  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bn07ejh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (685)
Traveler rating
Traveler type
Time of year
Language

302 - 308 of 685 reviews

Reviewed January 26, 2013

This is the fourth trip we have had to this hotel, and as I write this we have just booked our 5th.. for this summer.

The hotel is brilliant, if you are looking for 5* on Kos Island, this is the place to come to.. We have looked at other hotels on other islands and none of them look this good!

Please see my previous review for in depth details..

Kos Airport is still the only thing that annoys me about travelling to the Island but you spend so little time there that I can get over it! If you have no expectations then you can't be disappointed with it!

Highlights for Palazzo....
Swim up rooms are a must...
Cocktails on the beach at about 4pm..
Happy hour at the Beach bar...
Sunset..
Zia Mountain Village for an Evening Meal. (book through Tagnaki Tours)
Excellent, Friendly and Welcoming staff.. with excellent standards..

Can't wait to go back..

Room Tip: Swim Up Rooms with Direct Entry to the Pool
See more room tips
  • Stayed: July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank Lucy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2013

We stayed at the Palazzo del mare for our honeymoon in Sept 2012. Great rooms downstairs, its well worth the upgrade for the private terrace and direct pool access.
Food was great over the whole 2 weeks and, although buffet style, the quality was great and varied enough to not be boring.
We usually had lunch at the pool bar which also did great food (the Italian sandwich was amazing) at reasonable prices (considering quality and that the hotel is 5 star).
Staff were always pleasant and helpful, room cleaned daily. Pool amazing.

This is the ideal hotel if you just want to get away from it all. The town if Mamari is small, with a few shops/restaurants and is 15-20min walk from the hotel.

Had an amazing time and would definitely return.

Room Tip: Majority of downstairs rooms have private terrace (2 loungers and umbrella) with direct pool access.
See more room tips
  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank TheCrossley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2013

Hotel - I can not fault this at all, it is everything you expect from a luxury hotel in a tourist destination. rooms were great and spacious, food was great and well presented, (but as it is a buffet after 2 weeks got a bit boring) . Only comment I would have, is that if you turn up in the lat 15 minutes of breakfast, the staff are clearing up and occasionally I felt we were a hassle to reset a table.

Pools - These are immense, if you want to swim and relax in a pool then I do nto think you will beat these anywhere, clean, deep and quite.

Local area - There is really not much too it and it is quite run down, however the hotel has everything you could want so was not really a problem. I booked car rental with a local company in Marmari (local village) before I went, which saved me about £80 so worth looking into.

Kos airport- a not a nice place! Given that we had taxi transfers the airport and getting to the hotel was a nightmare. Our Taxi took about 20 minutes to turn up, which the Thompson rep apologised for, but all the coaches had left before we did, and then coming back it was horrendous in the airport. total lack of organisation and then 4 airplane passengers crammed into a space only really fit for 2 at a push. If you are flying charter - just be aware that the airport is a dump! Not the hotels fault so I have no marked them down because of this.

  • Stayed: July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2012

Returned for second visit in June 2012 following an amazing time the previous year. Didn't think it could be any better but we were wrong. It was amazing

Pros

The hotel is simply perfect - however long you stay for wont be long enough!

Rooms - direct pool view rooms are well worth the upgrade

Staff - upon arrival, staff knew us as returning guests and were treated warmly. All the staff from waiter to senior managers work extremely hard and very long hours. We would like a special mention to Klaudia, Vasilas, Anastasia and Manos. These members of staff truly made our holiday. We hope these staff members are here next year. 

Location - set on a private beach and only 15 minutes from the airport, this really is heaven. 

Cons

Dress code at dinner was not always enforced. It's not too much to expect you to dress appropriately in a 5 star hotel

On departure, it took nearly 30 minutes for our bags to be taken from our room to reception (bearing in mind, walking the same distance took less than two minutes)

These two small niggles, didn't impact our holiday but wanted to give a balanced view. There are so many wonderful things about this hotel and so few negatives. Within a week of coming home, we had already booked for Summer 2013. Can't wait to return!

  • Stayed: July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
8  Thank lilbear82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2012

Before I booked our honeymoon I spent hours looking through trip advisor at a vast selection of 5* greek hotels, and glad I did a the Palazzo del Mare was everything I wanted for our honeymoon.

Firstly the hotel was beautiful, absolutely love the architecture! As we first approached the hotel it looked stunning, and we were not disappointed as we explored further. Check in was very easy and no waiting around, we arrived about 10 minutes before the restaurant closed so we were asked if we wanted to go and get something to eat.

Once Checked in (and fed) we were taken to our room on a golf buggy. We had one of the swim out rooms in the 200's, I had emailed in advance requesting this and were delighted with it. The room was just how it looked in the photos, the patio area was huge, our room was more set back from the pool so our patio was larger than most! Our terrace area was opposite the pool bar, although others on trip advisor had complained about the loud music, we found it fine, and I wouldn't have described the music to be loud at all on our stay. I think from memory we had room 237.

The pool was fantastic, we stayed in the middle of the summer holidays, and due to the sheer size, you never felt it was busy. We found the water temperature of the pool to vary throughout our stay, mostly it was warm, only cool on the days when it was a bit windy, but it was so hot in august even when the pool was a bit cooler it was still very refreshing to go for a swim.

Fantastic food, we stayed half board and found this suited us very well. Great selection of meals throughout the stay, even my husband who is quite fussy would thoroughly enjoy the dinners.

We hired a car for a few days whilst on the island, I would definitely recommend this as it's very easy to navigate round the island and a few great things to see. My favourite of which was Zia - It is a town up in the mountains, we came here one day and found a beautiful restaurant with stunning views, and subsequently booked up for dinner for the next night. This was one of my highlights as watching the sunset from this picturesque greek town is truly breathtaking and very romantic!

A few tips that we found quite helpful -
1. At breakfast if you ask the waiters you can get a latte instead of a regular coffee (at no extra charge)
2. As we arrived late on the first night (although just catching dinner) We got dinner included on the day of departure - as we were departing at 7ish we swapped this for lunch at the bacco (again at no extra charge)
3. We didn't feel we needed to have taken towels, as you have towels in the room, as well as getting beech towels on top of that, which you could change as many times as you wanted at the gym for fresh ones.
4. I know other people have said this, but definitely try and get a room in the 200's, all of them have the west facing terrace/balconies and was really nice to sit out in your own area in the sun all afternoon/evening.

Finally a couple of special staff mentions - there were two people in particular who we found to be outstanding, and certainly a credit to the palazzo, and the was Lina on reception and Alessandra, thank you for helping to make our stay so wonderful! Would definitely recommend!!!

Room Tip: Definately get a room in the 200's if you can!
See more room tips
  • Stayed: August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Amy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2012

What an amazing place.Loved the hotel.Remember its a 5*Thomson not the Ritz.
More info as I saw it.
Room.
Booked an upgrade and wasnt sure if Id get a swim up room but was delighted.Boutique style furnishings, OK not the real Macoy but you get what you pay for.Wasnt sure about the open plan bathroom as I prefer to keep certain ablutions private.Reasonable size.Gorgeous shower and shower products refreshed daily.Lots of hot water.Comfy beds arranged as twins pushed together.Air com intermittent probably turned off as weather cooled.Huge private patio with two wooden chairs and loungers.Free beach towels and daily change of towels ,bathmats.Dressing gowns and slippers provided.Appreciated the tea and coffee refreshed daily,mossy repellants, drying rails on patio etc..Found mini bar expensive but moved some items out to cool our own water etc.. from local supermarket.No problems with that.The only thing I didnt like were the fact that the Eng TV was very limited and could be improved especially when it goes a la carte.Had anticipated and taken plenty of books.I didnt think it was worth upgrading further to a delux room as they had smaller balconies and were upstairs.The large suites were situated at the back with a road nearby and felt that some of the mini suites were overlooked.
Hotel.
Beautiful.Stunning 160m pool.Didnt find the depth a problem and I love swimming.I found it cool to get in but after that no problem.Didnt appreciate the huge numbers of babies and toddlers using it though.The thought of nappies no thankyou plus they had their own pool.Gardens and restaurants stunning .A gardeners dream with sculptural plants.Gorgeous waking up with bird of paradise flowers at the door. Spotlessly clean. A mini oasis.Hotel next door was noisey at times.
Staff.
Very polite and helpful from the maids up to the managers.
Food
.We had booked full board and not sure if we needed it.Excellent breakfast selection.Lovely smiley eggs lady.Some people took rolls and fruit out I assume for their lunch.The Bacco restaurant for lunch was delicious.Full board could have a three course meal but we never felt the need. Salads and pizzas gorgeous. At times found the main dinner a bit school dinners like with weird combinations.Chicken and strawberries? No thanks.I also didnt like the Chinese theme. Would have preferred more traditional Greek food but there was always something nice to find.However the food definately deteriorated for our second week as the hotel started closing down. With full board you could order a large bottle of water and 2 glasses of wine each for lunch and dinner.We took our second glass of wine out of the restaurant and noboby stopped us.They had a system where you had to sign for lunch and dinner. We always added a tip in cash and put a line through the extra tips on the bill.You had to check as once they didnt zero our bill with having the full board option.
Beach.
Gorgeous white sand.Gently sloping.Spectacular setting with Kalymnos and Turkey across.Fabulous sunsets but beware the mossys.Massage lady always busy.Lots fo water sports.We hired acar and didnt find any of the other beaches any nicer.Worth atrip up to the mountains.The Asclepion worth a visit if you like that king of thing.
Over view.
Beautiful hotel a worthy 5 star in my opinion.Not for everyone but if you want a peaceful relaxing holiday it fits the bill.Will definately consider a return visit.

Room Tip: Pay extra for a swim up. Ask for one away from the lobby at one end and bar at the other.
See more room tips
  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank lexy_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Marmari
8.1 mi away
Aqua Blu Boutique Hotel + Spa
5.5 mi away
Astir Odysseus Resort & Spa
11.4 mi away
Michelangelo Resort and Spa
Show Prices
Show Prices
Show Prices
11.6 mi away
Dimitra Beach Resort Hotel
Dimitra Beach Resort Hotel
#1 of 1 in Agios Fokas
1,559 reviews
1 mi away
Caravia Beach Hotel
Caravia Beach Hotel
#2 of 15 in Marmari
521 reviews
0.9 mi away
Casa Cook Kos
Casa Cook Kos
#7 of 15 in Marmari
57 reviews
Show Prices
Show Prices
Show Prices

Been to TUI SENSIMAR Palazzo del Mare? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about TUI SENSIMAR Palazzo del Mare

Address: Marmari, Marmari 853 00, Greece
Location: Greece > South Aegean > Dodecanese > Kos > Marmari
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Marmari
#1 Family Hotel in Marmari
#1 Spa Hotel in Marmari
#1 Luxury Hotel in Marmari
Price Range: $167 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — TUI SENSIMAR Palazzo del Mare 5*
Number of rooms: 175
Official Description (provided by the hotel):
Palazzo del Mare, a luxury five star adults only hotel with 175 guestrooms, was built in 2008/9 and extended in 2010. It is located near the village of Marmari, at the north-west coast of the island of Kos, only 50 m from the beach, 15 km from the airport and 17 km away from the centre of Kos island. The Hotel has a two-storey main building, one building with three floors, ten two-storey buildings and the area of the Presidential suite and the ten Executive suites, all with private pools. Each luxurious room and richly appointed suite features a bath or shower, bathrobes and slippers, hairdryer, coffee and tea facilities (replenished daily), direct dial telephone, internet access and in-room safe (both free of charge), individual air conditioning and a satellite TV. All ground floor rooms have direct access to the pool.Palazzo del Mare offers a variety of facilities like the Sogno main restaurant ( a buffet restaurant with terrace), the Pool Snack bar for lunch and the Culinarium a' la carte restaurant (dinner only). For refreshing drinks you will find the Sole Pool bar, Vento Lounge bar, Porto Beach bar and Parola Café offering crepes and ice cream.Our international guests can enjoy a 4500 m² swimming pool with Jacuzzi and water jets, an indoor heated pool (120 m²) with separate Jacuzzi, the fully equipped Onda Gym as well as the Armonia Spa (450 m²) with various treatment rooms, where our only goal is the inspiration and the "harmony" of your body and soul. In the hotel you can as well find a mini market, a boutique shop and an internet corner.Ideal for those, who wish to try something new and combine a relaxed holiday with high personal attention, that puts guest's comfort above all! From the moment you approach Palazzo del Mare, you know you are in for a quality experience.... ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Cancelon, TripOnline SA, Bookgreece.com and Evoline ltd so you can book your TUI SENSIMAR Palazzo del Mare reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Palazzo Del Mare Marmari
TUI SENSIMAR Palazzo Del Mare Kos/Marmari

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing