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“Great views friendly staff”
Review of Baia Taormina

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Baia Taormina
Ranked #2 of 4 Hotels in Forza d'Agro
Certificate of Excellence
Newham, Australia
Level Contributor
81 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Great views friendly staff”
Reviewed September 30, 2012

Just had 3 nights here. Views to die for and the staff were great.
Food was disappointing as it was all buffet for tour groups so we catch the shuttle to Taormina and ate there most days.
Despite the food we were happy with this place.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gary J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarioMiano, Revenue Manager at Baia Taormina, responded to this review, November 5, 2012
Dear Guests from Newham,

thank you for your kind comments about our hotel.
As you noticed, our staff is dedicated to providing high-quality, personal service while the views are really unforgettable.
We have also read your comment about food and we take it into great consideration.
We hope you will have the chance to visit us again and send our

kindest regards, Mario Miano
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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772 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
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English first
London, England, United Kingdom
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 26, 2012

A great good value hotel. The staff could not have been more helpful and went out of their way to help us. There is a buffet style supper which is once again, great value for money.
We had a very nice room on the 3rd floor of the main building which was excellent. Would recommend.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarioMiano, Revenue Manager at Baia Taormina, responded to this review, November 5, 2012
Dera Guests from London,

thank you for your lovely review about Baia Taormina.
I am delighted that you liked our breakfast and rooms.
We do hope to welcoming you back again soon upon your return to Sicily.

Sincerely, Mario Miano
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
somerset
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 24, 2012

Was expecting great things from this hotel, but in reality it was a bit "tired", the bedrooms were very basic, clean but basic. No shelter from the sun on the terrace (don't bother with the Superior room its idential to the classic) so you couldn't sit out there and no privacy and the terraces were open to other rooms. No seat cushions at all, if you sat at the dressing table (I use the word lightly) you couldn't actually see yourself in the mirror as it was too high, not good when you are trying to put contact lenses in! The shuttle bus was a godsend as parking in and around this area a nightmare, but it only took 15 and you needed to book as soon as the booking sheets were put on the reception. I wouldn't recommend having a hire car as the roads are extremely steep and very narrow, very limited parking and at 3 Euros an hour, it soon mounts up. Breakfast was excellent with scrambled eggs and bacon, and a buffet of cereals, fruits, ham and cheese. If I go again I would go to a hotel within walking distance of Taormina because thats where all the restaurants are. Warning, The bed was the hardest I have ever slept on.

Room Tip: Don't pay the extra for a superior room, the only difference is the terrace but you have no priv...
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mosey22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarioMiano, Revenue Manager at Baia Taormina, responded to this review, November 5, 2012
Dear Guests from Somerset,

thank you for your opinion as expressed on Tripadvisor blog.
We have discussed all the points you mention and we value them a lot.
Do not hesitate to contact us directly since we hope to have another opportunity so that your stars can increase from 3 to 4.

best regards, Mario Miano
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Manchester
Level Contributor
88 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed September 23, 2012

Fantastic 4 day stay with very good service and attention to detail.
The location, services, food, shuttle bus to Taromina town and
standard was all excellent. The cleanliness, the choice of food
was fantastic. Could not find fault with anything.

Room Tip: Top floor rooms at the grand palace hotels are the best
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 23vaneet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarioMiano, Revenue Manager at Baia Taormina, responded to this review, November 5, 2012
Dera Guests from Manchester,

thank you very much for your beautiful review.
We are very happy that you have appreciated your stay with us.
We are already looking forward to welcoming you back soon!

My warmest regards, Mario Miano
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
119 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed September 21, 2012

We really loved this hotel. Our room was in the newer Grand Palace and was enormous with a fabulous large terrace which had loungers and a large seating table. It was quite a trek from the main hotel to the newer rooms. The views were spectacular and poolside was really stunning. The ony dissappointment was the expensive restaurant. We only had one adult eat and the kids had a
Astra dish each and we were charged over €100! The food was good but not really justifiable at that price.

Room Tip: We got a sea view family suite and it was well worth it.
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarioMiano, Revenue Manager at Baia Taormina, responded to this review, November 5, 2012
Dear Guests from London,

thank you for taking the time to leave a comment about your stay.
We are glad you have enjoyed your vacation.
As for the food, we have noticed that you liked it but you found it very expensive. Please note that our food rates are in line with other 4 stars hotels and moreover we always try to get the best products, especially for fresh fish and other things that have a certain cost if you want them to be top class.
We hope you will come back in Sicily and send our

best regards, Mario Miano
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winchester
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 12, 2012

We liked :
Almost everything
- Comfortable clean rooms, large sea view balcony
- Spectacular views from excellent pools
- Fresh food cooked in front of you for dinner
- Invariably helpful and cheerful staff ( if you interact with them )

We disliked :
Not much but:
- Breakfast was the same everyday - How about an egg chef ?
- Beds were too firm for our tastes and pillows uncomfortable
- The entertainer should give up singing and stick to his keyboard playing which is good

All in all a very good hotel which is clearly well managed with an eye for detail and a happy staff
Tatjana and Tina were particularly helpful - above and beyond the call of duty.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yenton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarioMiano, Revenue Manager at Baia Taormina, responded to this review, November 5, 2012
Dear Guests from Winchester,

we are very thankful for the precious time and words you have spent giving us feedback about your stay with us.
Thank you also for your detailed list of things we can imrove, we have discussed with our General Manager all the points.
Our Staff also thanks for having appreciated them and in particular Tina and Tatiana.
We hope you will come and visit us again and send our

kindest regards, Mario Miano
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
121 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed September 5, 2012

Baia Taormina hotel can be a little misleading, as you think you book in Taormina and instead it is 6 km away.
The hotel is perched on a hill overlooking the sea and the view is just stunning. The building itself is good looking in shades of pinky orange and plenty of vegetation. Not easy to find it, as the signs are quite small.
The staff are very friendly and willing to help; we were upgraded to a junior suite, which was very spacious with a very big bathroom and a lovely terrace overlooking the sea.
Toiletries are limited (no sewing kit, or vanity case or conditioner) but replenished daily.
Towels are given for the swimming pools or the beach, which is close and lovely and the cost of sunbed and umbrella is included in the room rate.
As the hotel is distant from everywhere, they provide shuttle buses to go to Taormina and the beach; they are frequent and must be booked.
There is free parking and the staff do all the work.

Breakfast offers a good selection of sweet and savoury foods and fresh fruit, but it is not consistent! The first day I had a freshly made omelette, but the following two days the omelette section was closed, we don’t know whether it was the weekend, there were no signs or explanations. Prepared fruit such as watermelon were not always available, some days the only fruit were apples or peaches.
We had dinner at the restaurant only once, it was near closing time, but the waiters did all they could to accommodate us. Food was nice, but it came at a very costly price!
The prices are a little hefty also for the bar (9 euros for an aperitive) and the spa, which I didn’t even consider.
There is a problem because they have only ONE lift for customers and it can be a long wait to and from the bedroom as there are many guests. They should improve the staff lift (I used it, very slow) and let everyone use it.
Overall a very good hotel, they could do so much better with a little attention to small details. A pleasant experience.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ariel16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarioMiano, Revenue Manager at Baia Taormina, responded to this review, November 5, 2012
Dear Guests from London,

thank you for the feedback as shared with other Tripadvisor travellers.
Your comment is very detailed, we are sure it will be helpful for other travellers.
We are very happy you have enjoyed your stay and take into great consideration all the suggestions you give about breakfast and other things. We also hope to have the opportunity to welcoming you back again and in the meantime we send our

best regards, Mario Miano
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baia Taormina

Property: Baia Taormina
Address: Via Nazionale Km 39.00, 98030 Forza d'Agro, Sicily, Italy
Location: Italy > Sicily > Province of Messina > Forza d'Agro
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #2 of 4 Hotels in Forza d'Agro
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Baia Taormina 4*
Number of rooms: 125
Official Description (provided by the hotel):
All rooms of Baia Taormina have a balcony or a terrace with superb views on the sea and overlooking the incomparable bay from Taormina to Giardini Naxos. Internet Wi-Fi connection is free of charge and guests can reach Taormina in 10 minutes with a private and free shuttle granted by the hotel. Two swimming pools are available for all guests and one of them is filled with natural sea water. The hotel has two restaurants with breathtaking views and offering either traditional Sicilian and international food. It is also possible to book beauty treatments or massages through the Exclusive Spa Centre of the hotel. Other amenities include a bar and pool bar, 24-hour Reception and one meeting room with audiovisual equipment. ... more   less 
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Also Known As:
Baia Taormina-Grand Palace Hotel Santa Teresa Di Riva
Baia Taormina-Grand Palace Hotel And Spa
Baia Taormina Italy/Sicily - Province Of Messina

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