We had started off with a good time with several couples and we felt the weekend went well until checkout. This is where it went sour fast. They said a small hole was made in the ditch that was our fault and charged the damage deposit shortly after. There was a terrible storm that weekend with trees down and we had to go around - this is not our fault. We actually helped other chalets with fallen trees on their cars and driveways - it was bad. We mentioned to them that the hot tub had ruined & faded everyones bathing suits and there was something wrong with the chemicals. They called us liars and said we must have put chemicals into the tub. I dont know anyone who brings their own chemicals to ruin their own bathingsuits to a chalet. I dont appreciate the tone and being called a liar when leaving a weekend stay that we paid good money for. I am so upset at how they have treated us and would NEVER reccomend a visit.
- Official Description (provided by the hotel):
- Tucked into the very heart of the Laurentian forest, the rental suites and chalets of Tremblant Mountain Chalets are on the edge of beautiful Lac Superieur. Each round log rental chalet is sited on close to an acre of land, which assures you of wonderful privacy in a restorative natural setting. At Tremblant Mountain Chalets, you have access to a huge natural playground just minutes from the exciting Mont Tremblant resort as well as the Parc National du Mont Tremblant! ... more less
- Reservation Options:
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- Also Known As:
- RCNT Chalets Lac-Superieur, Quebec