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“Very Good Service just lacking 1 or 2 amenities”

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Best Western Titian Inn Hotel Treviso
Ranked #1 of 2 Hotels in Silea
Certificate of Excellence
GreenLeadersSilver level
Reviewed April 6, 2014

Great Service & Best staff. Very helpful even printing a document for one of my meetings (27 pages) The only thing negative is there is no AC and although you can open the windows the road is a bit noisy. Other than that! great choice

  • Stayed: April 2014, traveled on business
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Thank dggaucho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Italia_Alberghi, Manager at Best Western Titian Inn Hotel Treviso, responded to this reviewResponded April 8, 2014

Dear Guest,

Thank you for completing the survey on Tripadvisor regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

Regarding the heating, we proceeded to shut down the system on Friday, April 4 due to the high temperatures. The air conditioning was not turned on yet. In recent years, spring is a period of instability. There are very hot days alternating with cool or cold days. To provide the best possible response to the customer needs, we adopt the method of turning off the heating in April.

Thank you again for taking the time to review our hotel on Tripadvisor and We hope you will come back and see us again soon.

Sincerely,

Luca Pizzolato
Hotel Manager
BEST WESTERN Titian Inn Hotel Treviso

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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27 - 33 of 403 reviews

Reviewed April 4, 2014

Lovely Hotel with modern facilities, friendly staff and reasonably priced restaurant. I stayed there with my uncle while on a three night trip to visit Venice. The hotel is located in the little town of Silea just outside Treviso. Because of its location, it is really only suitable for drivers and not public transport users. However it's not far to drive to Treviso Airport or Town centre. The rooms are modern, clean and comfortable, although we found them to be quite warm which meant we constantly had the windows open to get cool air in. If heat is an issue for you, I suggest asking for a non-road facing room otherwise the road noise may keep you up at night if you have the windows open. The hotel also has a small gym room (the equipment is not brilliant though), jacuzzi, sauna, steam room and tanning box which opens from 10am. We ate every night in the reasonable priced restaurant. The set menu included a choice of starters, choice of mains and a set surprise desert followed by an espresso and half a bottle of water for only €17 which we thought was more than excellent value! Food was very good quality and our waiter Paolo was charming. The breakfast was also good with plenty of bread, cakes, and pastries including a good Gluten free selection alongside yogurts, fruits, and some cereals. The buffet also included a hot dish with scrambled eggs, sausages, and Bacon, although you need to get there early for it as it was either getting dry or was gone by the time we came for breakfast at nine am. All in all this is a very good Four star hotel that provides good value for money in a friendly atmosphere.

Stayed: April 2014, traveled with family
Thank CULTUREKID89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Italia_Alberghi, Manager at Best Western Titian Inn Hotel Treviso, responded to this reviewResponded April 6, 2014

Dear Guest,

Thank you for having reviewed your experience on Tripadvisor..

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Looking forward to welcoming you again, thank you again for taking the time to complete the survey on Tripadvisor.

Sincerely,

Luca Pizzolato
Hotel Manager
BEST WESTERN Titian Inn Hotel Treviso

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2014

We stayed in this hotel early December. The rooms & bathrooms were quite good. The staff were excellent and anything we asked for was given to us promptly. We asked for softer pillows and one of our group asked for tea making facilities.The breakfast is of a very poor standard. Scrambled eggs almost cold and streaky bacon full of fat. Bread was never nice and fresh. The only thing which I considered good was the fresh fruit salad. Being in Italy I expected a good coffee but no it was from the machine and no good but at least on the third day I saw someone ask for a cappuccino from the bar and asked for the same and the lady in charge was kind enough to get me one. I would recommend you book hotel without breakfast.

  • Stayed: December 2013, traveled with friends
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Thank trips2010057
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Italia_Alberghi, Manager at Best Western Titian Inn Hotel Treviso, responded to this reviewResponded January 6, 2014

Dear Geust

Thank you for having reviewed our hotel in Tripadvisor.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at +390415416846.


Sincerely,

Luca Pizzolato
Hotel Manager
BEST WESTERN Titian Inn Hotel Treviso
luca.pizzolato@titianinntreviso.com

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Reviewed December 3, 2013

Everything about the hotel was wonderful and the service was fantastic from everyone. The only problem was that there was no printing available on the computer on site which was a great inconvenience and caused us delays in being able to do our work.

  • Stayed: November 2013, traveled on business
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Thank Anna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2013

The staff rates an easy "5"... the hotel is exceptionally clean and comfortable. The traffic noise for rooms facing the highway can be inconvenient at times. We stayed in the cool time of year so the windows were not a main consideration as for other reviewers -- however, if relied on windows for the summer it would be a challenge on the ground floor as noted.

Amazingly friendly: Diego, Cosimo, Monika, Paolo... that's the hotel business "A-Team"
Cheers

  • Stayed: November 2013, traveled as a couple
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Thank Dan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2013

Not near airport, shuttle bus "not today" it is broken so 20 euros to anywhere by taxi. Stuck here ground floor room with wood shades, so no air for fear stranger walking around could walk right in. The windows are really doors. TV new system so business channel only no movies to pay for. Plastic glasses in plastic and the sweet smell of disinfectant as you walk down the hall.
One of the worst locations and places I have ever been

  • Stayed: October 2013
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Thank kimkorber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Italia_Alberghi, Responsabile relazioni pubbliche at Best Western Titian Inn Hotel Treviso, responded to this reviewResponded October 24, 2013

Dear Ms Korber,

As you copied and pasted exactly the same comment from the BEST WESTERN Titian Inn Hotel Venice Airport to the BEST WESTERN Titian Inn Hotel Treviso, I am here to reply to you once more. It is my top priority that all the guests, who experienced some issues in any of the Hotels of our group, do have an answer.

The BEST WESTERN Titian Inn Hotel Treviso is located approximately 11 Km from Treviso Canova Airport and 24 km from Venice Marco Polo Airport. Being only a few km away from the Motorway exit, it is very easy to rach Venice Marco Polo Airport as it takes only 20 minutes by car/ coach/ taxi.
I am very sorry that the Shuttle Service was not available on that specific day (15th October), but it broke unexpectedly and we had to make it repair suddenly as it was not safe to transport any person. However I would like to specify that the shuttle service only runs from and to Treviso Canova Airport, Treviso Trainstation and Treviso City Centre. Other destinations may be booked with private transportation companies or taxis.
I do not quite understand when you write “room with wood shades”, certainly the room furniture is in wood and the room assign to you, on the ground floor which faced the back side of the hotel, does have quite a relaxing view of trees and the countryside which gives a great sense of relaxation. The windows are quite big (but they are not certainly doors) in order to allow our guests to enjoy the view while in their room.
The TV system gives a wide choice of business and non-business channels and the list may be found in the Hotel Directory. Unfortunately we do not offer pay per view television, that is true but a number of channels offer the chance to watch movies.
The plastic glasses are used as per the standard BEST WESTERN, they are much more hygenical than using glasses made out of glas. All the plastic glasses used at the BEST WESTERN Titian Inn Hotel Treviso are eco-friendly and therefore made out of recyclable materials.
The sweet smell of disinfectant you refer to, was due to the deep cleaning that we are doing these days. In fact every 4 months the Hotel has to be deep cleaned due to safety and hygenic reasons. It is one of our highest priorities to give a clean and safe environment to all our guests.
I hope I have replied to all your comments that you highlighted. All the BEST WESTERN Titian Inn Hotel Treviso staff strives every day for our customers’ best satisfaction and it is our priority to make people feel home while away from home. It is also thanks to your comments that we improve our services.

Kind Regards

Cristina

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Reviewed October 12, 2013

We didn't want to stay in Venice, and this hotel was a good choice for staying close enough for a day trip to Venice. Hotel itself was clean and somewhat comfortable. The bed and the pillows were extremely hard. Room was a very good size and included one king bed and one single bed which was perfect for us. It was a bit surprising that they used an old fashioned key with a huge key ring rather than electronic cards.

Reception staff was welcoming, and spoke good English. Free parking at hotel was plentiful, including an underground garage. WiFi was free, but had extremely poor reception in our room. Considering we were the room closest to the hotel lobby I was a little surprised at how poor the signal was. We were unable to keep any of our devices connected long enough to be useful.

Breakfast at the hotel was decent with a good mixture of Italian, German and American breakfast items. We did not try the hotel restaurant, but we we did walk to two nearby restaurants for nice dinners.

  • Stayed: September 2013, traveled with family
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1  Thank CO719_Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Titian Inn Hotel Treviso

Address: Via Callalta 87, 31057 Silea, Italy
Phone Number:
Location: Italy > Veneto > Province of Treviso > Silea
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Silea
Price Range: $66 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Titian Inn Hotel Treviso 4*
Number of rooms: 70
Official Description (provided by the hotel):
The BEST WESTERN Titian Inn Hotel is the ideal meeting and staying point to visit not only Treviso and "La Marca Trevigiana" but also the city of Venice (only 25 minutes away by car) and all the other beauties of the Veneto Region. The Hotel, was built in a historical building called "Barchessa Veneta" and only recently was added the modern complex. The hotel lays in a strategic location as far as the main roads are concerned (2km from SS Terraglio to Venice) motorways (2km from exit Treviso Sud of A27) and major airports (Treviso 7km and Venice 24km). This elegant 4 star has 42 non-smoking rooms, of different types: Comfort, Superior, Suite and Junior Suite. Also available Family Rooms (Kids Room), rooms specifically designed for women (Woman Room) and business men (Business Room). The BEST WESTERN Titian Inn Hotel in Treviso offers its guests a number of amenities to enjoy: a rich buffet breakfast with a variety of sweet and savoury food, a well served gym with Panatta technology, Wellness area with Sauna, Turkish Bath, jacuzzi, Solarium, Massage and Relax Room. Free Internet Wi-Fi connection is available in the whole building. External Car Park and Garage are also avaialble for free to all our guests. Our 4 meeting rooms have made the Hotel a reference point for all kinds of meetings and conferences in the Treviso and its surroundings. ... more   less 
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Also Known As:
Clarion Treviso
Treviso Clarion
Best Western Titian Inn Hotel Treviso Province Of Treviso/Silea, Italy

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