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“Brilliant hotel”
Review of The River Resort

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The River Resort
Ranked #1 of 2 Hotels in Champasak Town
Certificate of Excellence
Hampshire - UK
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Brilliant hotel”
Reviewed March 2, 2014

We spent 3 nights in a river front pavillion at this hotel which was huge with amazing views. It is a truly beautiful place with delightful staff. We have 3 delicious dinners here and Jack at the bar made some great cocktails. James looked after us very well in the dining room and was concerned when I experienced a problem tummy! His rice soup did the trick!

We had excellent spa treatments and highly recommend the aromatherapy and foot massage.
This hotel deserves to win awards as it is the one we loved best in our whole 2 weeks of Laos.

Room Tip: Room 101 was closest to the restaurant
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  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hampshirelady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
149DavidD, Owner at The River Resort, responded to this review, March 26, 2014
Dear Guests,
Thank you very much for your generous comments on our Resort in the review you wrote on TripAdvisor about your recent 3 night stay. It was our pleasure to have had you as guests, enjoying, as you wrote, our spacious RiverFront guest rooms and the amazing views of the Mekong River from the terrace of your room. It is also very pleasing to hear from your review that you found our site beautiful, our staff delightful (yes, Jack's cocktails are excellent!), our food and beverages delicious, our Spa treatments recommendable, and, to top it off, that The River Resort is the hotel you liked the best during your 2 weeks in Laos. Please come again, and we will do our best to please you even more next time,
Sincerely,
David
For The River Resort
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499 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
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English first
Massachusetts
Level 6 Contributor
102 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed March 1, 2014

I've now stayed at River Resort 3 times, and each time was excellent. Not only is the hotel beautiful, stylish, elegant and comfortable, it feels like it's miles from anywhere, so the combination of isolation, charm and beauty really make for a unique experience. The rooms are all in 2 story buildings scattered across tropical gardens and in the midst of working rice paddies, and the resort is right on the Mekong River, and has great food, drinks, an infinity pool and spa. I could stay there for days, though each stay was far too short. The staff too are so well trained and friendly, you really fee like you found someplace special here.

  • Stayed February 2014, traveled with friends
    • Value
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Helpful?
2 Thank mocona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
149DavidD, Owner at The River Resort, responded to this review, March 29, 2014
Dear Guests,
Thank you very much for your kind review of your third-time visit with friends to The River Resort!
It is a true honor for our management and staff to hear that, on arrival this time, you felt that you had stumbled into a modern day Shangri-La and once again enjoyed the beauty of our site on the Mekong River and our stylish and comfortable rooms and other facilities, including your dining experience, our infinity swimming pool and our spa. Our staff, most of them from our neighboring villages, are especially pleased to know that you found them to be very good at their work, and friendly as well; and they thank you very much for your compliments.
All of us at the Resort look forward to welcoming you again later this year,
Best wishes, David
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Manchester, United Kingdom
Level 6 Contributor
456 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
Reviewed February 25, 2014

This is the second time we have visited this hotel and it still the best in the area.The river front villas have wonderful views 280 degrees around. The sunrise is wonderful. The swimming pool is an infinity pool and is very well maintained. Since our last visit the pool area has been enlarged slightly which is very tastefully done adding a few more pool seats. There are plenty of seats and tables dotted around the gardens for breakfast or lunch or just a drink. The setting is breathtaking. So peaceful and you seem to have been transported into a special location even though it is only 45 minutes from Pakse.All the staff are exceptional so pleasant always smiling and will do their utmost to make your stay the best.
All the villas are clean with a fresh contemporary design with large balconies to front and rear. Perfect to enjoy the views. They have all the facilities you need. They are set in well kept gardens just far enough from each other for total privacy.

Meals are served in a large open air restaurant and have a varied range of Western & Lao food. The Homemade Lasagna was excellent and the best I have tasted.
There is a rooftop terrace now just right for relaxing before or after dinner.
The front desk can arrange any trips you will require to make the most of your visit. nothing is too much trouble for them.
The hotel has its own spa which sadly we did not take advantage of
The sunset cruise was amazing. You go on the hotels raft boat around the islands in front of the hotel. Stop on a beach and sit and watch the sunset while enjoying canapes and wine or beer. It was like being transported to a film set Well worth the experience.
The River Resort is still one of the best hotels we have stayed in and would return again
The management can now arrange packages which are excellent value.
Thank you all at the Resort for making our stay the very best.

Room Tip: All the rooms are good.
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  • Stayed January 2014, traveled as a couple
    • Value
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Helpful?
1 Thank 918teresah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
149DavidD, Owner at The River Resort, responded to this review, March 29, 2014
Dear Second Time Guests,

We were so very much pleased that you made your second visit to the Resort last month and that you enjoyed our enlarged pool deck area, the additional seating we have placed in our garden for relaxation Riverside, as well as the rooftop terrace over our open-air restaurant that we have now set up for friendly conversation and cool drinks before or after dinner. We are also very happy to know that you enjoyed our magical sunset cruise on the Mekong.

We hope to greet you again at The River Resort next year. In the meantime, all good wishes,
David
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Reading, United Kingdom
Level 4 Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 22, 2014

This was our last hotel stay in Laos and it is such a beautiful resort. We had a fabulous top floor of a two storey appartment, with 180 degree views of the Mekong. The verandah wraps almost all the way around, so you have stunning views accessible every which way you look. Our room was huge and beautifully furnished. The resort is set in lush greenery, with a small stream running through its entire length. We had one hectic day touring the 4,000 islands and decided to spend our last day relaxing in the resort. It was a perfect way to end our tour of Laos. We had a lovely spa experience and my husband took the opportunity of free bike hire to visit nearby Champasak, 2 km away. The food was good, but the menu could have been more extensive.

Room Tip: Pick a second floor river view appartment.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ryszarda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
149DavidD, Owner at The River Resort, responded to this review, March 29, 2014
Dear Guests,
Thank you very much for reviewing you holiday at The River Resort on TripAdvisor. Our management and staff are very much pleased to know that you enjoyed the Resort 's lush greenery and ponds as well as the 180 degree Mekong River views from your terrace, and that you decided to stay on an extra day - as many of our guests do - so you could "chill out" on the last day of your Lao tour. We are sorry that we were not able to offer a more extensive menu while you were with us, but rest assured we are working on that now with the help of a visiting western chef.
Best wishes, David
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, United Kingdom
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 17, 2014

We have just returned from a 15 night tour of Laos and have had a brilliant, but hectic, time with not a lot of time for relaxation. So our two night stay at The River Resort before our return flight to the UK was most welcome and the perfect end to a perfect holiday. Our rooms were generously sized, well designed, with all the facilities you could need - and the most comfortable beds of our holiday! Views from our balcony overlooking the Mekong were stunning. Service throughout the hotel was excellent as were the meals we took in the restaurant. Further, all the staff were very friendly and welcoming. What more could you ask for? Well, another couple of nights would have been good! Maybe another time.

  • Stayed February 2014, traveled with friends
    • Value
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Helpful?
1 Thank 667Fred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
149DavidD, Owner at The River Resort, responded to this review, March 26, 2014
Dear Guest,
We are delighted that you found your 2-night stay at The River Resort before your return to the UK to be a perfect ending to a 15 night tour of Laos, with a room that had all the facilities you desired, including the most comfortable beds of your entire holiday (!); stunning views of the Mekong River from your terrace; excellent, friendly and welcoming service throughout the Resort; excellent meals; and a desire to stay a bit longer on your next visit to Laos. We look forward very much to a return visit by you and your friends.
Cordially, David (Managing Director)
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Halifax, United Kingdom
Level 5 Contributor
76 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed February 16, 2014 via mobile

Stayed here in Feb 2014.As other reviews have said,it is a bit remote but should offer a peaceful break from touring.Unfortunately,when we were there,there was a French family with two young children who cried nearly all day long.This spoiled the peace and quiet of the resort especially around the pool .
We were told that it was the first time that children had stayed at the hotel.We think the hotel would be better as an adults only resort as it is in such a peaceful setting by the river.
All the staff were very friendly including the gardeners.
Food is not too expensive and fresh.

Stayed February 2014, traveled as a couple
Helpful?
Thank alibaba105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
149DavidD, Owner at The River Resort, responded to this review, March 2, 2014
Dear recent visitors,

First let me apologize that your leisure at The River Resort was interrupted from time to time by several crying children. We are a child-friendly resort, and very occasionally a few of the children are a bit too noisy for older guests' pleasure. In those circumstances we encourage our guests with young children to choose a time for pool visits that doesn't interfere with other guests' pleasure. It seems not to have worked well during your visit, and for that we deeply apologize since, as you say, many visitors choose our Resort because they are looking forward, as you did, to peace and quiet around the swimming pool. Rest assured that we take your comment very seriously and will endeavor to solve the problem before your next visit.

Sincerely, David (for the owners).
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NZ
Level 5 Contributor
54 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed February 12, 2014

My family and I stayed at the River Resort in two rooms at the end of December for 3 nights. We had high expectations after seeing the website and reading all of the glowing reviews and we were not disappointed, it is such a beautiful place!! We had a friendly welcome from Wech (who had answered all of my email queries so quickly and efficiently during the booking process) and were taken to our river front rooms which suited us perfectly, comfortable beds, outdoor furniture to make the most of the view, and the outdoor shower was lovely but you also had the indoor shower if you preferred. We enjoyed the food at the restaurant and the service was great, the staff are really friendly and helpful. We went on the one hour boat cruise with canapés and drinks and really enjoyed chatting to Jack from Thailand who was our guide, he was extremely friendly and informative, a really warm genuine person. We were staying at the resort over New Years, and despite not eating or paying for the dinner/entertainment package at the restaurant on New Years Eve (we ate in town, the resort provided tuktuk transfers), we had a lovely welcome from all of the staff when we returned and joined in the festivities including lighting lanterns, having a glass of champagne and watching and participating in the traditional dancing. We met David the owner and had an interesting chat with him, and it was great to see that the staff were relaxed around him and enjoying the celebrations, he obviously encourages this which is great to see. We had a great night, where else would you rather be on New Years Eve? On our last morning we had to leave early so organised a takeaway breakfast which is such a great idea. It was hard to leave, we definitely could have stayed longer. The staff really are an asset to the resort, every single person would greet us warmly, from the cleaners, gardeners to the waiters and chef (the chef is a real character, we enjoyed dancing with him on New Years Eve!), it really makes you feel welcome and creates a lovely atmosphere.

Room Tip: River front rooms on the top level have amazing views but I would be happy in any of the rooms.
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  • Stayed December 2013, traveled with family
    • Value
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Helpful?
Thank Kiwipoms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
149DavidD, Owner at The River Resort, responded to this review, March 2, 2014
Dear Guests, Our staff and management were thrilled with your beautiful review on TripAdvisor of your recent stay at The River Resort, Everyone on our team is happy to know that you were pleased with the service we offered you, our cuisine, your sunset cruise, our rooms and our other faciilities. We look forward to a return visit sometime in the future and will do our best to please you then as well. Sincerely, David
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Additional Information about The River Resort

Property: The River Resort
Address: Ban Phaphinnoy, Champasak Town, Laos
Location: Laos > Champasak Province > Champasak Town
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Champasak Town
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The River Resort 3.5*
Number of rooms: 28
Official Description (provided by the hotel):
The River Resort is located on 400 meters of naturally landscaped Mekong River frontage in the south of Laos, close to the renowned Wat Phou UNESCO World Heritage site. The Resort's architecture and decor are contemporary Southeast Asian. 22 of its 28 guest rooms have stunningly beautiful, panoramic views of the Mekong River; and the other 6 have fine views of beautiful evergreen rice paddy, flowering trees and tranquil ponds. Each guest room has an indoor and an outdoor shower and other high-standard amenities. The Resort’s open-air Dining Sala, overlooking the Mekong, includes a restaurant offering Western and Laotian/Thai cuisine, alfresco dining on its Riverfront lawns, a cocktail/juice bar, and a rooftop lounge for private meetings. Two infinity swimming pools and the Resort’s onsite Spa complement a relaxing stay. Its two private Riverboats offer casual journeys on the Mekong and sunset cocktail cruises, including - when the Mekong is at ebb - spectacular sunsets viewed from a soft sand beach on a remarkable uninhabited, sandstone island offshore the Resort. The River Resort is an ecologically and environmentally responsible hotel, committed to the use of replenishable bamboo for most of its furniture, organic and hydroponic "farm to table" gardens, recycling of inorganic waste, composting of other waste, as well as solar heated hot water for its kitchens; and is also committed to the improvement of the education of its local staff and the livelihood of its local community. ... more   less 
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Also Known As:
The River Resort Laos/Champasak Town

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