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“Nothing Special”

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Chateau Royale Hotel Resort and Spa
Ranked #3 of 4 Hotels in Nasugbu
Manila, Philippines
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Nothing Special”
Reviewed June 26, 2012

Went to Chateau Royale for our teambuilding. We rented 3 rooms and we're not disappointed. Rooms are B-I-G and s p a c i o u s!!! The male staffs are great, i asked for cups, spoons, forks and plate and they all provide that without charging me a cent =) We enjoyed going around the place because you'll have a lot to see like trees, then trees, and the organic veggies, then the trees again - the place is so huge that the management needs to revamp it to make the place exciting and worth the trip. Overall, this place is ok. nothing to make it special.

  • Stayed September 2011, traveled on business
    • Value
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    • Sleep Quality
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Helpful?
Thank mutyamoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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164 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Quezon City
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed June 15, 2012

Chateau Royale says that it has a new GM who has vast experience in the HRM industry. That's a lot of BS. Your new GM should have trained your staff well. Nice place, lousy service. We asked to borrow 4 glasses for our room because your rooms had no glasses. We were told outright "no, we don't allow that." We had to lose our temper and threaten your staff and even demanded to see your night manager Meng who was too much of a coward to come and face us. NO GLASSES FOR GUESTS! Secondly, your veranda dining room is full of flies! Disgusting! And lastly, I walked in and chanced upon your bartender mixing someone's iced tea. He took the spoon, dipped it into the iced tea, tasted it and placed the teaspoon back into the glass! More disgusting! Granted that he was making something for himself, wasn't he supposed to do that during his off hours and not at the bar in front of guests??? How come your GM does not know that??? Your guests are walking around, your staff do not have the courtesy to greet your guests good morning / good afternoon. And your pool!!! It's over chlorinated! It's murky!You don't need a slow upgrade ... you needed an upgrade yesterday!

Room Tip: Save your buck. Go somewhere else.
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  • Stayed June 2012, traveled with friends
    • Value
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Helpful?
4 Thank luykimyu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Nasugbu hotels

Quezon city
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 13, 2012

Everything about this place stinks!!! Bed, shower, cable tv, etc is broken!!! Literallybroken!! Damn the owner of this place!! Put ur money sumwer else!! My god and the food and service is terrible!!! The only thing working properly is our airconditioning. One word te describe this place GHETTO!!!!!

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Je C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Pinas, Philippines
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed June 7, 2012

I highly suggest that if you'll be staying here, choose the day tour only. One can be roam around the vicinity. They have a huge place and location is along the highway so you'll never get lost. The bathroom/Shower room/ Locker room are in just one place and it is not recommendable that you leave your things esp. valuables inside the lockers because some of the locks can be opened by the other guests. Furthermore, almost all of their lockers are broken. Overall, the place is okay, value for money is fine, facilities are okay but they need to maintain it.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AbbyTanch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manila
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 30, 2012

Nice place, nice rooms esp at the skylight premier though I believe this resort is UNDERSTAFFED. Their General Manager was very accommodating and very nice, kudos to him. I understand there were lapses on their end but over all I think, definitely, I would still love to come back to this place as its location's very convenient.. I just hope that they would improve on their service (check in, check out, serving of meals) and hire more people for everything to be smooth and hassle free. Win-win solution, that's what they have to achieve.

  • Stayed May 2012, traveled with friends
    • Value
    • Location
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    • Rooms
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Helpful?
4 Thank Bakes123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quezon City, Philippines
Level Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed May 27, 2012

Stayed in one of the rooms in the building (there are cottages also). Rooms are quite big and it was ALMOST spotless had housekeeping made the effort of looking under the mattress of the chair and the window frames. There was a couple of food crumbs under the mattress and possibly an old cigarette butt on the window frame. Linens we got was fresh. There were 2 split type airconditioning units inside the room but unfortunately one of them seems to be not working properly. I asked it to be checked out but nothing came out of it. Don't expect much out of the cable TV system unless you are Chinese or Korean since most of the channels were either in Korean or Chinese. Local channels are available though but the signal is wanting. Good thing hot water in the shower is available.

There is a swimming pool but the water needs replacing and the pool needs to be cleaned. Water is short of being murky.

Food choices are limited and expensive for its quality. 50 bucks for a 325ml of water? Come on! Do not expect much of the restaurant. It given out a piece of paper of its menu.

The thing is, the place has its potential. The concept is there but overall the place is wanting. Maybe they should upgrade the swimming pool and the restaurant. The place is huge and the rooms (as of this writing) is actually quite nice had they cleaned it properly. It can be a nice place to relax if one is looking for solace and peace. But right now, I have to rate them as Poor until such time they improve the place.

  • Stayed May 2012, traveled with family
    • Value
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    • Sleep Quality
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Helpful?
Thank grouchalv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
malabon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 27, 2012

Whenever my friends and I think of a resort for a good relaxation .. we always come back to this place. We have known this resort during one of their promos last year and we tried to see and checked if we can get a nice feeling of the resort. Fortunately, we were not disappointed. One advantage of this resort, is they are accessible to public transport, they are located along the main highway.. Another thing is the weather. We loved the cool breeze of wind since they consider their resort as nature park, you will see a lot of green green trees around, lots of it.

For the services, do not expect a 5-star hotel service. It was just average and what important was, all the staffs were very warm in hospitality and always has a ready smile for every guests.

When it comes to food, it was just average also. Though we loved their barako coffee, the best! Nothing spectacular on their menu, especially if you regularly go to tagaytay areas for good food.

Overall rating was average. And we will definitely come back some other time. Chateau Royale see you again in December.

  • Stayed January 2012, traveled with friends
    • Value
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Helpful?
1 Thank tingdeguzman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chateau Royale Hotel Resort and Spa

Property: Chateau Royale Hotel Resort and Spa
Address: | Km. 72, Batulao, Nasugbu, Luzon, Philippines (Formerly Chateau Royale Sports & Country Club)
Location: Philippines > Luzon > Calabarzon Region > Batangas Province > Nasugbu
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Nasugbu
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chateau Royale Hotel Resort and Spa 3*
Number of rooms: 140
Official Description (provided by the hotel):
Chateau Royale is a grandiose 100 hectare land that fuses its inspiration from France, China and the Philippines, it is the largest integrated resort in Batangas that features a village of cabins, townhouses and a premiere hotel for accommodations. Being a quick destination from Metro Manila, the property features a DENR certified rain forest, collection of rare bird species in the aviary, colorful and intricate flowers in the orchidiary, and various exciting outdoor activities from zip line, wall rock climbing, and pools that includes the largest wave pool in the country. The resort also is perfect for both business and leisure as it provides the various indoor facilities: the biggest function rooms to meeting rooms, theater room, game rooms, and spacious spa facility. Chateau Royale is your massive resort for all occasions and purposes that provides you harmony with nature and still gives you access to cosmopolitan requirements. It is a destination property that also features cosmopolitan requirements such as wi-fi and fully equipped function rooms, theater room and more. ... more   less 
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Also Known As:
Chateau Royale Sports And Country Club
Chateau Royale Sports & Country Club Hotel Nasugbu
Chateau Royale Hotel Resort And Spa Batangas/Nasugbu

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