I made the mistake of booking my tour group into this Hotel.
The reception staff appeared to be in an emergency mode all the time and were always discussing something or the other with other staff who seems to always crowd the reception area.
We were overcharged in this Hotel and the manager who doesn't seem to be around could not help over the phone.
The food was so basic and almost unpalatable .
The rooms are small and quite basic,no slippers provided and showers did not work properly.
The rooms are also quite noisy and you can clearly hear your neighbours flushing their toilets.
For the high price they charge, this Hotel could do better in their service provision.
- Official Description (provided by the hotel):
- What make us unique: Geographical location (adjacent to Lake Nakuru National Park Home for the Flamingoes and The Big Four). Accessibility (Air: Naish Air strip; Road: regular day and night shuttles). Serene and quiet environment away from town Rooms for persons with disabilities Wireless Internet connections DSTV Personalized service. Professional staff. Local and International cuisines. Adequate space for parking and for team building activities, wedding receptions, parties and camping ground. ... more less