just returned from a weeks holiday very disappointed, I have stayed at a few All inclusive hotels and this was definately the worst.
On arrival at 11 pm we were not given a great greeting by the receptionist. They did not tell us about the sandwiches that were allegedly available for late arriving guests I happened to hear the other receptionist telling another couple who were checking in. Need not have have bothered because when we looked we were shown two curled up pieces of bread in a display cabinet what a joke!! I did notice that during the day they laid on a tray of drinks for the new arrivals why not do that in the evening for late arrivals
They also charge for safes in the room 3 euros a day we have never been charged for this facility before.
We were not told about the one bottle of water that would be allocated to us for the week and we were expected to refill on a daily basis. We did not find it until the next day. Every other 4 star hotel I have stayed at leaves a fresh bottle of water for you in the room on a daily basis !
There are no tea or coffee making facilities in the room.
The room was small with just a tiny bathroom with just a shower. No cabinets and just one small shelf below the mirror in the bathroom. The balcony wall was too high and as I am short I only had a view of the sky when I sat down. The rooms ( and the hotel ) are very badly in need of refurbishment The room was kept spotlessly clean during our stay and no problems with cleaners disturbing us as mentioned before
We thought we had booked a sea view room but was told there was none available. I was told by reception that they would try and find a different room but one did not appear and nobody bothered to let us know that they had not been able to find one. I gave up in the end but it would have been nice to have been given feedback as to why they had not been able to find a room. We had also brought up the problem with the Thomson rep who was very pleasant but again did really follow it up or give us any feedback just a note saying hope we were enjoying our stay
The food was generally good particularly for my daughter who is vegetarian. Breakfast: there was no fresh fruit and only 3 varieties of tinned fruit were available each day. Lunch was the best meal particularly the chinese options and pizzas.
Like other reviewers we did experience some problems with a small minority of eastern european guests but most were politie and curteous. As mentioned before some would layer their plates up with all the fresh fruit and the desserts they could gather and you would often have too wait for food to be replenished or just give up. The restaurant was a bit of a scrum and you have to get resigned to this fact that some people thought it was acceptable to stand behind you and reach over your shoulder for the food or serving spoon you were just about to reach and that children would do the underarm technique wherby just as you were about to pick up a spoon a little hand would come underneath your arm and grab the spoon before you. I did feel there could have been a little more supervision around the food stations and people should have been shown to their tables by a head waiter as has happened at previous all inclusive restaurants to avoid the scrum and stress over finding a table.
Also why are there no small jugs available for milk and not even small single use milk packages.I cannot have been the only tea drinker in the hotel
We were not informed prior to the trip about having to pay for the sunloungers on the beach (6 euros for two). Good luck if you get up at a normal hour I.E. 9 am to try and find a sunlounger with an umbrella near the pool that has not been reserved by a towel. If you could find a sunlounger you would not find any shade to put it. There were not enough areas of shade and enough umbrellas for people which was not good in the height of the Greek summer. I did notice that some guests reserved loungers with their towels and then not turn up until after 1pm and they were not eastern european guests either how selfish!! There should have been more active management of this problem by the hotel management instead of seeming to turn a blind eye to this problem. maybe a zero tolerence of sunbed saving should be adopted as I have witnessed in other hotels this seems to work well as people do except this as the norm if enforced properly
The central bar had a awful sulphery smell which might be rectified if the stinky carpet was removed and the room was updated. The balcony of this bar is lovely and the staff very attentive it was our favourite bar
On the whole the bar staff and waiting staff were very helpful and polite, considering who busy they were.
Minor point on checkout I thought I might be asked whether we had any problems and how was our stay. The receptionist just took our key and asked for confirmation of our room number.
The hotel was very convenient for Rhodes and Falaraki and bus services were cheap and very regular. We did a boat trip to Lindos which was well worth doing.
- Official Description (provided by the hotel):
- This place is temporarily closed due to full reconstruction process. Amada Colossos Resort, a four star plus hotel, is a new colossal project in the island of Rhodes and is opening Summer 2017 to offer the ultimate experience of Ultra All Inclusive. With 699 luxurious rooms and suites and villas at the front of one of the most beautiful beaches in Rhodes. A worldwide gastronomical experience with 16 restaurants and bars including an authentic Greek, Italian and an Asian restaurants, 5 swimming pools, 2 mini clubs for children and one full-scale water park with 6 waterslides. Be the first to experience a holiday larger than life. ... more less
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- Also Known As:
- Louis Colossos Beach Faliraki
- Hotel Louis Colossos Beach
- Louis Colossos Beach Hotel
- Amada Colossos Resort Rhodes/Kallithea