This is a truly lovely hotel with great potential, but it is still a work in progress. Here are the good points:
* On arrival, we were upgraded from a luxury room to a junior suite at no cost. This was a wonderful suprise. The room (4056) was absolutely stunning with direct access to a shared pool. It was the best room I've ever stayed in.
*thick bathing tools for the pool, bathrobes, slippers, wine and fruit in the room on arrival
*reasonably priced mini-market - prices are comparable to others outside of the resort
*friendly and helpful staff - particular mention to the lovely girl who checked us into the dining room at night, Salvatore (who remembered that we had a bottle of water with dinner every night), Antonis who was friendly and funny and others too whose names I didn't get
*the main swimming pool - set out in the style of canals in Venice with small wooden bridges. Absolutely stunning at night with colourful underwater lights
*the decor in the main building - sumptious, sparkling and zen-like. Crystal chandeliers everywhere (not naff ones either). Ladies toilet was very impressive.
*the layout of the resort - even though there are a lot of people around you never feel that it is too busy (except at meal times!) and there are quiet areas where you can only hear the cicadas at night
*the Greek night - was the best enterntainment of the week with a live bouzouki band plus dancers who got people up. Nothing raucous but all good natured fun which involved the audience
*lovely little church in the grounds - I think we were told by the general manager that it was built in memory of someone close to the owner who had died. Go inside and you will see how beautiful it is.
*welcome cocktail night - free champagne and lovely canapes
*dinner time food - I thought the selection of starters and individual desserts were great and staff kept the food topped up. But if you like creme brulee get in quick as they disappear!
*mini-golf, table tennis and air hockey
*buggy service to the room with your luggage
*tasteful background music around the pool emanating from small 'rock' speakers
*no problem with sunbeds. You have your own on the terrace/balcony anyway.
*hidden pool in the spa area
*you can order take away food from the Gondola bar at lunchtime to eat in your room if you wish
Things to watch out for...but these aren't major criticisms just little niggles:
*kids club - the programme for under 12s was limited: there seemed to be a disproportionate amount of craft based activities which my 9 year old hates. The kids club was one of the reasons we chose the hotel but in the end we didn't use it.
*the panoramic Luna bar - stunning views but it apparently can't open due to the incessant windy weather!
*the small pool bar in the quiet area of the resort - not yet open
*price of drinks in the restaurant - can be expensive especially if you have children (3.20 euros for a glass of coke)
*TV channels - better selection in other languages and the only English channels are the news based ones. Could have done with an English speaking kids channel.
*the Spa - I thought 60 euros for a massage was a bit steep and I don't think I got the one I asked for. It is separate to the hotel so can't be charged to your room. The spa itself feels a bit sparse and clinical and some aspects weren't operational eg the hammam. And the bit that really annoyed me was the fact they wouldn't let me use the discount voucher given to us in the hotel room, despite the fact the voucher said it was for any treatment. So check upfront you can use the voucher for the treatment you want.
*entertainment - seems to have improved compared to earlier reviews eg Abba tribute, 60s night, latin dancing, african dancing, Greek night, but all took place in a poorly lit area outside of the Crystal Lounge
*book a ground floor room if you want direct access to the pool but be aware if you have young children as they could run straight out into it
*meal times - completely manic during peak times so recommend you go early or late and perhaps sit outside where it feels less claustrophic.
*if you want to eat outside of the resort but nearby there are a couple of tavernas you can walk to within about 10 minutes. Just turn right out of the resort and walk past the Water Park. The Ilios cafe bar had great food, cocktails and friendly staff. You also get a freebie drink or fruit when you pay your bill.
*if you have kids who love McDonald's, there is one in Faliraki about 10 minutes away on the bus.
*the luxury bungalows have their own pools with led lights, but the pools are not really big enough for swimming in and may be a little too deep if you have very young children. If there is a room above you then there is a risk you may be overlooked if you are in the private pool.
Anyway, it is a lovely place and we felt so relaxed within a short space of time. We aim to go back in a couple of years when everything should have matured and all the teething problems will have hopefully been fixed. Just go with an open mind and enjoy.
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- Also Known As:
- La Marquise Luxury Resort Complex Hotel Kalithea
- La Marquise Luxury Resort Complex Rhodes/Kallithea