We visited this hotel for dinner for a family members birthday one saturday evening in september 2012, and thankfully this was our fourth visit and not our firist, as if it had been we would not return.
On previous evenings we were warmly welcomed by the owner and made to feel extremely at home in what is a beautifull hotel, never rushed, and allowed to relax and enjoy a wonderfull meal in the restaurant and then drinks by the open fire in the lounge.....wonderfull!
On our most recent visit the owners were not present, perhaps having a well deserved evening off, and boy did it show. There was a totally different atmosphere, gone was the feeling you were a welcome and valued customer.
The food was excellent as usual, but spoiled by the waitress serving the food and clearing plates in silence,with a scowl that never left her face the whole night.
At the end of our meal we asked for cheese/biscuits, and coffee in the lounge, which on previous occasions was a delightfull way to end the evening in relaxing surroundings.
Even though it was only around 9.30pm, we were the last customers left, and I imagine it was due to this the two staff members did not seem to want us to get too comfortable and scupper their chance of an ealry night, or at least that is excactly how it felt when the lady who took our order for coffee, and agreed to our request to move to the lounge appeared at our table with the coffee and even after my wife remarked she thought we were moving next door, stood in silence almost waiting for someone else to say that we would just have it at our table. As it was clear the waitress was not going to break the silence by offering to take the coffee and snacks to the lounge, I said we would just have them where we were. At that the waitress perked up and set down the food and left us too it. During the coffee and biscuits they then started cleaning and setting all the tables around us, and as it is a small restaurant with only 7 or 8 tables this only added to our feeling we were keeping them up!
As I stated at the start, we will return to this excellent restaurant, but only if we can find out the boss is around, as the staff do not make the effort when they are away.
- Official Description (provided by the hotel):
- The Archiestown Hotel, renowned for its food, comfort and location. Our country house style small hotel is situated in the heart of the village of Archiestown, on the doorstep of The Macallan and Cardhu, home of the famous Johnnie Walker Distillery and the Speyside Malt Whisky Trail. The Hotel has 9 individually decorated rooms with ensuite facilities and many of our rooms enjoy the superb views arcoss the Spey Valley. Our Bistro Restaurant is highly acclaimed locally and we serve fresh, home cooked, high quality food the ingredients for which are always sourced locally. ... more less
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- Also Known As:
- Archiestown Hotel And Bistro Scotland