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“The Good Life Address Of Alibaug!”

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Radisson Blu Resort & Spa Alibaug
Ranked #2 of 16 Hotels in Alibaug
Certificate of Excellence
Mumbai, India
Level 3 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
“The Good Life Address Of Alibaug!”
Reviewed April 29, 2013

If it's just peace and quiet that you're seeking in Alibaug, then the Radisson Blu is where it's at. This Resort & Spa keeps Alibaug's jamboree at bay. It is a sprawling, well laid out property with an air of hospitality. We booked ourselves a Superior Room but were upgraded to a Deluxe Spa Villa. The villa was spacious with a generous patch of green, both in the front and at the back. The bathroom won't disappoint you with a bathtub and a separate cubicle with a rain shower. Privacy is guaranteed and nothing sits between the spa villas and the golf course, not even a cellphone signal. The all-day dining restaurant, Aparanta is nothing to rave about but we got our money's worth with the two buffet meals we ate there. The swimming pool surprisingly isn't too deep but is well maintained and clean. The spa looked enticing, but the prices kept us in check. Be rest assured, this is the good life address of Alibaug!

Room Tip: Some of the Superior Rooms on the ground floor offer direct access to the pool, but given how packed...
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
14 Thank Taneia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSMALIBAUG, Director of Sales at Radisson Blu Resort & Spa Alibaug, responded to this review, May 13, 2013
Dear Mr.Taneja:

We appreciate your taking the time out to post a review. Noted that your overall stay was enjoyable. We will surely look at our options at Aparanta and make sure you get more than your moneys worth the next time :-)

Thank you once again for sharing your feedback.

Regards,
Shridhar.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
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English first
Mumbai (Bombay), India
Level 4 Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed April 29, 2013

We checked in for the weekend wanting a quiet break from the Bombay madness. The hotel charged us an obscene amount of Rs. 1800/- for the taxi pick up from Mandwa Jetty. We were unhappy from that point on. The rooms smell moldy and musty. There are water leak patches all over the walls of the entire property. The buffet was terrible generic hotel buffet food which was really sad considering we were by the sea and it would have been nice to be given some local seafood. The air conditioning in the room was not working well, so ended up being hot and uncomfortable both nights.
The property is brown and dusty with hardly any grass. For the money that we ended up spending for the weekend it was not worth it at all.
The swimming pool is far smaller than it looks on the website and terribly crowded allowing women to get in with their entire clothes ( salwar and all).
It seems like the Radisson as a group have forgotten about this property and letting it take it's course to get more and more run down with each passing year.
I highly recommend not staying here.

Room Tip: Do not stay here!
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Discoshanti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSMALIBAUG, Director of Sales at Radisson Blu Resort & Spa Alibaug, responded to this review, May 13, 2013
Dear Ms. Discoshanti:

We appreciate your taking the time out to post a review. It's quite disheartening for us to read your feedback and even more disheartening to know that you had less than a complementary experience with us. We assure you that this is not reflective of our true standards and we do hope that you will give us one opportunity to prove this.

We sincerely hope that you will return and allow us to serve you once again.

Regards,

Shridhar.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
Level 5 Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 23, 2013

Actually radisson has no competition in alibaug... By far its a best hotel in town. our checkin was quick. We were in spa villas. Terrific rooms certainly exceeded our expectation... It set the tone right for our weekend.

Mandara spa is well known... We had a great time at spa.. It's a bit expensive but worth the price.

Villas made our stay very comfortable. Food was excellent. We never had trouble for room service. Yes, it was bit slow but it is understood considering the resort was full due to multiple conferences that was going at the resort.

The resort property is around 16 acres nicely landscape with swimming pool. They have a reasonable size lake around.... We spotted some migratory birds. It was a decent sighting...

The evening at the bar with Pianist was memorable.. There is small sit out near temple. Do check it out. It was nice.

However the property needs some renovation. Pool and pool side wooden flooring needs a immediate maintenance. Do check on conferences in resort before booking. The first night was very noisy.

Overall great rooms and spa, Good property. I'm surely going again. It was perfect weekend resort.

Room Tip: Choose Spa villas and dinner at kokam & spice.
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank myxpressions
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSMALIBAUG, Director of Sales at Radisson Blu Resort & Spa Alibaug, responded to this review, May 13, 2013
Dear myexpressions:

We appreciate your taking the time out to post a review. We are glad to note that you had a good stay with us. Noted your feedback as regards the pricing of the spa. It's nice to note that you spotted some migratory birds, that's an interesting hobby !

We hope you will return soon again and give us the opportunity to serve you again.

Regards,

Shridhar.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed April 17, 2013

We reached the hotel at around 12.30 and were granted an early check-in. ( the normal time of check-in is 3 P.M). We had an all inclusive package (breakfast, lunch and dinner). it was one of the most elegant suppers of my life. The room was very spacious. it had a grand bathroom. The hotel has every thing one can possibly ask for. From a swimming pool to a luxury spa. it is simply the best. There are several indoor and outdoor games ( including golf, basketball, lawn tennis etc.). It is a massive property and very well maintained. The hotel staff is very friendly and helpful. It is a must visit hotel for every one who craves for the best.

Room Tip: make sure u have a poolside view.
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  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank justin576
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSMALIBAUG, Director of Sales at Radisson Blu Resort & Spa Alibaug, responded to this review, May 13, 2013
Dear Mr.Justin576

We appreciate your taking the time out to post a review. We are delighted to know that you had an enjoyable stay with us. It's always our endeavour to try and give the rooms to our guests as early as we can, but that's always not possible. Glad to know that you got them well in advance.

Look forward to your next visit and make it even more delightful !

Bests,
Shridhar.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 1 Contributor
2 reviews
Reviewed April 16, 2013

the staff needs some training. they are not trained to work in a five star facility. my stay started off on a bad note thanks to the guy at the reception. it was like interacting with some lodge manager...the guy was downright rude.the room is well designed much like the hotel. the room service is bad... we had to call up the room service 2-3 times to pick up the used plates.... house keeping is very poor...there was only one pair of bathroom slippers, only one dental kit...i mean these guys need to be trained well. the only good thing about the place is the food. i would not say its outstanding... but its definitely good.. overall i was very disappointed..... i would not recommend this hotel to anyone...

Room Tip: i would say skip this hotel...its not a five star....i would not recommend this hotel
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank astralmatrix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSMALIBAUG, Director of Sales at Radisson Blu Resort & Spa Alibaug, responded to this review, May 13, 2013
Dear AstralMatrix

We appreciate your taking the time out to post a review. We are truly pained to hear about your experience. Your feedback has been noted and has already been shared with the concerned heads of departments. I am positive that we will make it Right the next time you are around and sincerely request that you give us an opportunity to serve you again.

Regards,

Shridhar.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level 4 Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed April 16, 2013

I normally prefer staying in boutique resorts or specialty lodges, unless if it's a great hotel brand and I'm generally quite apprehensive about staying in large resorts like these as they're normally occupied by corporate groups. Upon arrival, we were delighted to learn that the hotel was packed and mainly by families (no large business groups, whatsoever).

The room was rusty. Though the resort was not that old, paint was peeling off, bathroom fittings were no good and our sink was clogging big time. Furniture was dated, linens, bed sheets and pillow covers were torn, mattress on the bed was not of the right size as the base and was filthy. Rug was unkept and wooden flooring coming off. The fridge did not contain anything and there was neither a mini bar or snacks in the room. Our bath tub was cranky and water supply horribly low, except for in the hand shower. The couch in the room was weird and chairs in the balcony were not clean. The worse was, even though the rooms were large enough, the furniture was so bulky that you would bang into things and hurt yourself or trip over something.

TIP 1: Do not use the bathrooms slippers, they're extremely slippy.

TIP 2: We stayed in a business room on the second floor, however, I would strongly recommend you to get the "pool access room".

If it wasn't for the hotel staff, we would have ran away in a few hours. They were awesome! Courteous, helpful and smiling. Really happy to serve, though they weren't as well trained (artificially smiling) as at other hotels, you could trust them to be genuinely hospitable.

The property was very nice (outside of the rooms) containing a 24 hour restaurant, a nice bar, an excellent lounge with an enthusiastic pianist who would listen to anything you play on your cellphone and instantly play it back to you on his grand piano, a sports bar (with Foosball, Pool, Carrom, Air Hockey, etc.) another lounge, karaoke room, a night club, kid's play area, a gym, library, an awesome pool with a bar, hammocks, a tennis court (with a 5 feet high net!) and out of proportion lines drawn, a badminton court and their famous spa. I felt that the pool could have been much cleaner though, the overall crowd was good, friendly and young families.

The property is so big, that at no time you will feel it's over crowded. There's enough room for everyone.

To conclude, we had a great time by ourselves - my wife, our ten month old baby and I thanks to the staff, guests and things to do in the hotel. However, I strongly felt they were overcharging for a place of such low caliber. It should have been at least 35% cheaper. Would we return? Yes, if we got a great deal or the place is completely renovated. No, if not.

Room Tip: Get the pool access room. Look out for a deal. Don't be overwhelmed by how bad the rooms are...
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank champbox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSMALIBAUG, Director of Sales at Radisson Blu Resort & Spa Alibaug, responded to this review, May 13, 2013
Dear Champbox:

We appreciate your taking the time out to post a review. We noted both the pros and the cons that you have listed in your feedback and are taking them up in earnest. Those that we can do immediately, are being addressed while others like the furniture etc may take a little longer.

We look forward to your next visit and making it a perfect experience for you.

Regards,

Shridhar.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 15, 2013

The place is very well designed and is a very nice place for a getaway from Mumbai city. I had recently visited the place as part of a company retreat. The ambiance is really good and the rooms are well designed, they offer plenty of privacy since they are so well placed. The villas are average at best.

The food quality was not very great in the buffet organized with limited items being well prepared. The breakfast was the saving grace along with the games room and the recreational activities. The swimming pool area and the pool itself were very clean and nicely maintained, this helped a lot given the sweltering heat.

The rooms were well designed, however, the light switches were very difficult to figure out and the lighting itself was average at best. The main problem I had with the room was a rat interrupting my sleep and leaving me with a small scratch. When I complained to the reception regarding the presence of the rat they sent a bell boy to investigate. Subsequent to the rat being ushered out of the room, I requested for a room change which was not provided to me stating that the hotel was full. I raised this to the reception the next morning after a knackered night spent searching for the presence of other rats, they were so non-challant in their reply and simply provided me an apology after a lot of time spent by me berating them. This appalling lack of concern for a patrons safety simply put me off.

Room Tip: Choose the rooms at the corner of the wing, this provides the best privacy and probably the quietest...
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  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AlokBhide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSMALIBAUG, Director of Sales at Radisson Blu Resort & Spa Alibaug, responded to this review, May 13, 2013
Dear Mr.Bhide:

We appreciate your taking the time out to post a review. It's disheartening to learn about your experience. All we can do @ the moment is request your patronage once again and give us an opportunity to make it RIGHT for you when you stay with us next.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Resort & Spa Alibaug

Property: Radisson Blu Resort & Spa Alibaug
Address: Gondhal Pada, Alibaug 402209, India
Phone Number:
Location: India > Maharashtra > Raigad District > Alibaug
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 16 Hotels in Alibaug
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Radisson Blu Resort & Spa Alibaug 4.5*
Number of rooms: 156
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Also Known As:
Radisson Resort & Spa Alibaug Hotel Alibaug
Radisson Resort And Spa Alibaug
Radisson Hotel Alibaug
Alibaug Radisson

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