I think the negative reviews are quite unjustified because the resort is BRAND NEW. Yes, they may have certain informants hiccups here and there, but there's nothing that the owner and staffs won't do to make your stay enjoyable. Also, the resort has improved significantly since it first opened. Madam Cuc (the owner) is a very lovely and hospitable lady. She was willing to give me a personal tour of the city, good local restaurants, and the best thing is that she doesn't just treat you like a regular customer - she treated you like her family. And this is what I value most at Saigon Emerald Resort, and I would recommend it to anyone who's looking for a high quality, peaceful vacation with an "at home" feel.
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