After consuming, tedious and very long bus trip from Saigon as you come to another world. Resort is at the end of town and is quiet here. Hotel has a beautiful and well-kept garden, nice rooms, amazing sea, excellent services are free shuttle bus for the base trips/sightseeing. I therefore think that the weaknesses that we encountered during your stay are useless and good management would have to handle.
Basic flaws - for Vietnam very overpriced restaurants and bars, the staff do not speak foreign languages (we tried English, German, Russian - So I do not know which language can do, except Vietnamese), the resort is the large number of rats - they run around the pool and in the evening at the branches of palms (even able to climb from one palm to another).
At the pool there are 2 showers - two days one did not work, and the third day it repaired (exchange faucet) - I can not understand why it was not repaired the first night and why repair was carried out during the day, when there is a lot of relaxing clients. Overall, the staff at the pool is very annoying and unresponsive.
At second night began to flow from the air conditioner liters of water next to the bed - we are happy for manager named Ross, who only spoke English also and she was all stay very helpful for us. Otherwise, they wanted to carry out repairs at night and then during the next day - we did not paid holiday in a room that is repaired during our stay.
If you are benevolent or you have the nerve to tackle problems than you get good quality service for your money, so we recommend this resort :).
- Official Description (provided by the hotel):
- Built in 2004 within a ten hectare lush tropical garden on a three hundred metre long beach, the Pandanus Resort in Mui Ne has a large range of facilities and a variety of different accommodations, all designed to make your stay relaxing and enjoyable. Adjacent to the long, sandy beach is a huge free-form pool, surrounding an island covered with coconut palm trees. The buildings are designed to complement, not compete with the natural surroundings. The beach is serene and disturbed only by an occasional fisherman in a round pitch basket, or a wind and kite surfer. ... more less
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- Also Known As:
- Pandanus Hotel Mui Ne
- Pandanus Hotel Phan Thiet